Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 13, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

View Details Apply on SimplyHired
full-time be or bc

General Neurology

Company: Dartmouth Health

Location: Manchester, New Hampshire

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Principal Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

View Details Apply on SimplyHired

Director, Data Science - Model Risk

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

View Details Apply on SimplyHired

Junior Data Analyst

Company: United Nations

Location: New York, NY

Posted Aug 13, 2025

For candidates without a Master’s degree at least two (2) years of relevant professional experience in data analysis, data entry, reporting, working with data…

View Details Apply on SimplyHired

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 13, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

View Details Apply on SimplyHired

Lead Machine Learning Engineer (ML Algorithms, Deep Learning, Python, AWS)

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

View Details Apply on SimplyHired

Software Development Engineer III, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

View Details Apply on SimplyHired
per diem

Neurohospitalist

Company: Cayuga Health System

Location: Ithaca, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Promotions and Sales Associate

Company: Empire Seven One

Location: New York, NY

Posted Aug 13, 2025

Provide feedback from the field to improve marketing campaigns. We focus on promoting leading telecom services such as mobile phones, mobile phone service,…

View Details Apply on SimplyHired

Software Development Engineer III, Annapurna Labs

Company: Amazon Development Center U.S., Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

View Details Apply on SimplyHired

Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 13, 2025

Execute food service standards with a focus on quality, technique, portioning, presentation, and cost control.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages

All Exceptional Customer Service Jobs 8,408 jobs All Jobs in New York City, NY 460,824 jobs Exceptional Customer Service in Remote 1,993,816 jobs Exceptional Customer Service in Other US Location 1,734,616 jobs Exceptional Customer Service in Multiple Locations 405,800 jobs Exceptional Customer Service in USA 363,856 jobs Exceptional Customer Service in Washington DC 281,080 jobs Exceptional Customer Service in Chicago, IL 269,976 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs