Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Project Management| Real Estate and Development

Company: BNM Holdings LLC

Location: Fresh Meadows, NY

Posted Jul 28, 2025

Review conceptual design presentations including renderings by outside design firms & provide collaborative feedback as to how the design can potentially be…

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PUBLIC RESTAURANT PR & MARKETING MANAGER (Bay Area)

Company: Bon Appetit

Location: Redwood City, CA

Posted Jul 28, 2025

Collaborate with the corporate communications team to support the specialty-venue field’s social media (page set-up, troubleshooting); contribute inspiration…

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Sous Chef

Company: Constellation

Location: New York, NY

Posted Jul 28, 2025

Bachelor's degree in institutional management, nutrition, dietetics, or hotel and restaurant management, certification by a recognized culinary institution or…

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Painter/Laborer

Company: J Brown Painting

Location: National City, CA

Posted Jul 28, 2025

Safely operate ladders, sprayers, and other painting equipment. Prep and paint interior and exterior surfaces with attention to detail.

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Per Diem Pharmacist

Company: Atria Physician Practice New York PC

Location: New York, NY

Posted Jul 28, 2025

Active NYS RPh license required, Pharm D preferred, plus specialized certifications as needed. Oversee and actively participate in the pharmacy project working…

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Emergency Medicine (Full-time)

Company: Kaiser Permanente – Southern California Permanente Medical Group

Location: Panorama City, California

Posted Jul 28, 2025

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Retail Sales Associate

Company: P.C. Richard & Son

Location: Queens, NY

Posted Jul 28, 2025

Providing excellent customer service before, during and after the sale in person and over the telephone. If you desire a career with a family-owned Company (5…

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Specialist Construction Labor Relations and Comp

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 29, 2025

Excellent oral and written communication skills, the ability to effectively interact with internal and external customers, contractors, local, and state…

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Per Diem RN- Flu Vaccine-Manhattan

Company: VNS Health

Location: New York, NY

Posted Jul 28, 2025

Valid driver's license or NYS Non-Driver photo ID card may be required. Current license to practice as a Registered Nurse in New York State.

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Advanced Gastroenterologist

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Customer Service Representative

Company: Neiman Marcus

Location: New York, NY

Posted Jul 29, 2025

This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates…

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Registered Nurse Case Manager

Company: Community Options, Inc.

Location: Brooklyn, NY

Posted Jul 29, 2025

Valid driver's license with a satisfactory driving record. Bachelor's Degree or equivalent experience in nursing field.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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