Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Luxury Retail Sales Associate

Company: Fueguia 1833

Location: New York, NY

Posted Jul 28, 2025

Provide an outstanding customer service experience by warmly greeting clients, actively listening to their needs, and exceeding expectations through expert…

View Details Apply on SimplyHired
hospital monday to friday full time

Transformative Interventional Radiologist Role – Thriving Practice in OKC

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Male Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

View Details Apply on SimplyHired

Streaming Marketing Data & Analytics Lead

Company: QVC

Location: New York, NY

Posted Jul 28, 2025

You will also work with the marketing channel leads and Martech Lead on Martech implementation/management (e.g. Salesforce Marketing Cloud and Salesforce Data…

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HVAC Technician

Company: Irving Haase & Co., Inc.

Location: New York, NY

Posted Jul 28, 2025

Valid driver’s license and clean driving record. Strong mechanical aptitude, problem-solving skills, familiarity with field service apps for work tickets etc.

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401(k) dental insurance disability insurance

Outpatient Family Medicine Physician

Company: Trinity Health

Location: Troy, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Substation Trainee - 90396495 - New York, NY

Company: Amtrak

Location: New York, NY

Posted Jul 28, 2025

. Must have a current valid driver’s license at hiring or transfer. . Knowledge of electrical components and use of various electrical testing devices.

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Customer Experience Coordinator

Company: Arrive

Location: New York, NY

Posted Jul 28, 2025

Handle administrative duties such as: answering phones, emails, website chat and light space cleaning (eco-friendly policy), folding laundry to help maintain a…

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relocation assistance full time be or bc

Pediatric Neurologist Opportunity with Kaiser Permanente in Panorama City, CA

Company: Kaiser Permanente – Southern California Permanente Medical Group

Location: Panorama City, California

Posted Jul 28, 2025

View Details Apply on healthecareers.com
full time

Urologist Physician

Company: Ochsner Health

Location: New Orleans, Louisiana

Posted Jul 28, 2025

View Details Apply on healthecareers.com

SENIOR ACCOUNTANT

Company: The McCloud Group

Location: Long Island City, NY

Posted Jul 28, 2025

Verify that transactions comply with financial policies and procedures, following established procedures for processing invoices, receipts, cash, etc.

View Details Apply on SimplyHired

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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