Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Customer Care Navigator

Company: EmblemHealth

Location: Jackson Heights, NY

Posted Jun 30, 2025

Provide post sales customer service follow‐up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and…

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flexible schedule relocation assistance retirement plan

Physician - General Neurology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Lead Product Manager, Institutional DeFi

Company: Ripple

Location: New York, NY

Posted Jun 30, 2025

Translate partner requirements into clear product direction for internal teams - balancing technical feasibility with go-to-market alignment.

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full time monday to friday

Nurse Practitioner - General Surgery

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jul 01, 2025

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Housekeeping Associate, Bergdorf Goodman

Company: Neiman Marcus

Location: New York, NY

Posted Jun 30, 2025

Paid Parental Leave, Paid Family Leave, and Adoption Support. Retirement Savings Plan (401K) and Life Insurance. NMG Associates Core Discount of 30%.

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health system full time

RN-Manager, Care Management & Social Work- Full Time, Days, 8am-5pm, Care Management, Morristown Medical Center

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Sous Chef

Company: Planet Hollywood New York

Location: New York, NY

Posted Jun 30, 2025

Education :* Associate's Degree (two year college or technical school). Weigh, measure, and mix ingredients according to recipes or personal judgment, using…

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hospital residency fellowship

Urologist

Company: Saskatchewan Health Authority

Location: The Queen City

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Experienced Construction Laborer

Company: A to Z Construction & Beyond Inc.

Location: Harbor City, CA

Posted Jun 30, 2025

What We Are Looking For:* Laborers with possession of a truck, van, SUV, basic tools, and ladders. Experience with tile work, drywall, stucco, painting, framing…

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flexible schedule malpractice insurance paid time off

Outpatient Internal Medicine Opportunity

Company: Trinity Health

Location: Troy, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com

HVAC Service Technician

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jun 30, 2025

Valid driver's license with a clean driving record. Van driving skills for transportation to job sites. Strong mechanical knowledge and troubleshooting skills.

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Lead Healthcare Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York State

Posted Jun 30, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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