Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

hospital full time night shift

Seamless Access Representative

Company: Jefferson Health

Location: Camden, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com
full time monday to friday rotating shift

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Company: CHRISTUS Health

Location: Las Cruces, New Mexico

Posted Jun 30, 2025

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Customer Insights Manager II

Company: Ursus, Inc.

Location: New York, NY

Posted Jun 30, 2025

Own and execute end-to-end customer research studies across multiple business areas (e.g. Smart Light Bulbs, Prospective Smart Home Customers), including study…

View Details Apply on SimplyHired

Laborer

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Valid driver’s license with a clean driving record (required). Safely drive a company truck to and from job sites (must have a clean driving record).

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sign-on bonus health system part time

Maternal Fetal Medicine (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jun 30, 2025

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health system residency research

Primary Care Physician (IM/FM) Outpatient Only - Ellwood City, PA (UPMC)

Company: UPMC Southwestern PA

Location: Ellwood City, Pennsylvania

Posted Jun 30, 2025

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sign-on bonus relocation assistance loan repayment program

Pediatrician

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jun 30, 2025

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Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

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tuition reimbursement

Physical Therapist (Non-Exempt)

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 30, 2025

View Details Apply on healthecareers.com
sign-on bonus health system full time

Seeking a Pediatric Gastroenterologist at Staten Island University Hospital

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com
loan forgiveness paid time off relocation assistance

Physician - Hematology/Oncology

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jun 30, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Otologist – Partnership Track

Company: Atlantic Ear, Nose, & Throat

Location: Lake Mary, Orange City, & Deland, FL

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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