Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Cyber Security Analyst

Company: First Quality

Location: Great Neck, NY

Posted Jun 23, 2025

Bachelor’s degree in Computer Security, Cybersecurity, Information Security, or a related field preferred. Research & Development – Explore emerging threats and…

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Security Guard (Part-Time) (Weekends)

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Jun 23, 2025

Warmly welcome and professionally greet all guests and visitors entering the building. You are confident, composed, and capable of handling interactions with…

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relocation assistance full time be or bc

Neurohospitalist

Company: Monument Health

Location: Rapid City, South Dakota

Posted Jun 23, 2025

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relocation assistance sign-on bonus pet insurance

Outpatient Endocrinology Opening in Kingston, NY (90 minutes from New York City)

Company: Nuvance Health in Connecticut and New York

Location: Kingston, New York

Posted Jun 23, 2025

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Project Manager (Stone & Tile)

Company: Karen Pearse & Co., LLC

Location: New York, NY

Posted Jun 24, 2025

Proficient in reading construction drawings, strong computer skills, specifically, Excel & AutoCAD. Project Managers at KPGD are highly motivated, detail…

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Stockroom Controller - 2 years experience required

Company: Smartech

Location: New York, NY

Posted Jun 24, 2025

As a Stockroom Controller at Smartech, you’ll play a vital supporting role in the smooth day-to-day operation of our NYC store. New York, NY 10036 (Preferred).

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full time monday to friday

Nurse Practitioner - Neurology (General)

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Jun 23, 2025

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full time

Neuroradiologist

Company: Northwell Health Physician Partners

Location: Eastern Suffolk County, New York

Posted Jun 23, 2025

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Solar Electrician

Company: Ameresco

Location: New York, NY

Posted Jun 23, 2025

Minimum of 2 years experience of industrial solar electric/electronic maintenance experience in the repair, inspection, testing, installation and/or maintenance…

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flexible schedule relocation assistance exceptional culture & values

Outpatient Psychiatrist Position – Assistant/Associate Professor Available

Company: Albany Medical Center

Location: Albany, New York

Posted Jun 23, 2025

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Project Employee - Marketing Analytics Manager - WNBA

Company: the NBA

Location: New York, NY

Posted Jun 23, 2025

Must be proficient in SQL, understand how to design and evaluate data models, and can closely partner with data engineers and architects to generate data sets…

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HVAC Technician

Company: Apex Building Solutions

Location: New York, NY

Posted Jun 24, 2025

Valid driver's license with a clean driving record is required. Operate company vehicles for service calls and transport tools to job sites.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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