Exceptional Customer Service Jobs in New York City, NY

1,426,701 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Tax Manager - Insurance Tax

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Bachelor's degree in accounting, finance, or related field. Consulting with other service lines and peers to address tax issues and meet organizational…

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Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted May 22, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

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Pharmacist

Company: Northwell Health

Location: New York, NY

Posted May 21, 2025

Current license and registration to practice as a pharmacist in New York State, required. Contributes to the advancement of the profession and of the department…

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Customer Service Representative Financial Services

Company: New York Life

Location: Jericho, NY

Posted May 22, 2025

We offer a comprehensive array of financial products and services to help clients develop a sound, long-term financial strategy.

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Client Care Representative - The Landmark, NYC

Company: Tiffany & Co.

Location: New York, NY

Posted May 21, 2025

You will play a key role in supporting the full client service journey, including welcoming clients, managing repairs, solving problems, and maintaining…

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full time academic be or bc

OBGYN - Reproductive, Endocrine, and Infertility

Company: University of Iowa

Location: Iowa City, Iowa

Posted May 19, 2025

View Details Apply on healthecareers.com
employee assistance program paid time off tuition reimbursement

Part Time Patient Service Technician I/II-Laboratory Services

Company: Kelsey Seybold Clinic

Location: League City, Texas

Posted May 19, 2025

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dental insurance employee discount loan forgiveness

Physician-Psychiatry: Adult

Company: Banner Health

Location: Sun City West, Arizona

Posted May 19, 2025

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private practice full time part time

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: New Orleans, Louisiana

Posted May 19, 2025

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Oncology Territory Manager, Lung - Manhattan N

Company: Daiichi Sankyo, Inc.

Location: Manhattan, NY

Posted May 22, 2025

Must have a valid driver’s license with a driving record that meets company. Maintains a current key customer target list, submits regular updates to the…

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Entry-Level Marketing Position

Company: HCP Concierge

Location: Queens, NY

Posted May 22, 2025

Must have and maintain a valid driver’s license and have a safe driving record. Company Car Program: When joining the company you will have the choice of…

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Overnight Fireguard (FO1 Required)

Company: Custom Protection Services of NY LLC

Location: New York, NY

Posted May 20, 2025

Remain in compliance with local, state, and federal regulations. Custom Protective Services is seeking Security Officers *with an F-01 certification *to staff…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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