Exceptional Customer Service Jobs in New York City, NY

1,426,701 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Reg Resp Therapist-Flex - Mercy OKC

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 17, 2025

View Details Apply on healthecareers.com
401(k) 403(b) 457(b)

PA (part-time)- Wound Care- Mason City, IA- $5,000 bonus

Company: Trinity Health

Location: Mason City, Iowa

Posted May 17, 2025

View Details Apply on healthecareers.com

Auto Insurance Sales/customer service

Company: M I S INSURANCE SERVICES

Location: Culver City, CA

Posted May 18, 2025

Manage outside sales efforts, including networking and community outreach initiatives. In this role, you will be instrumental in helping clients secure the…

View Details Apply on SimplyHired
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Oncology Hospitalist | Crystal Run Healthcare, Optum NY – Middletown/Newburgh, NY

Company: Optum

Location: Newburgh, New York

Posted May 18, 2025

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Physician – Dermatologist – Cooperstown, NY

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted May 18, 2025

View Details Apply on healthecareers.com
full time research academic

Medical Oncologists and Sickle-Cell Hematologist to Join Clinical Faculty

Company: The University of Iowa

Location: Iowa City, Iowa

Posted May 17, 2025

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tuition reimbursement full time

Registered Respiratory Therapist - Mercy OKC - Full Time Nights

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 18, 2025

View Details Apply on healthecareers.com
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Physician - Interventional Radiologist

Company: Capital Health

Location: Trenton, New Jersey

Posted May 17, 2025

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relocation assistance health system full time

Board-Certified Gastroenterologist needed for Merrick and Rockville Centre, NY

Company: Catholic Health

Location: Merrick and Rockville Centre, NY

Posted May 18, 2025

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health system full time research

Section Chief of Infectious Diseases and International Health

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted May 17, 2025

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full time academic

Physician Assistant, Clinical Instructor, Surgery, Otolaryngology

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted May 17, 2025

View Details Apply on healthecareers.com
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Epilepsy Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted May 17, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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