Exceptional Customer Service Jobs in New York City, NY

1,426,727 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

dental insurance health insurance paid time off

Pharmacy Technician, Retail

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 16, 2025

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paid time off relocation assistance sign-on bonus

Board-Certified Advanced Gastroenterologist needed for Roslyn, NY

Company: Catholic Health

Location: Roslyn, New York

Posted May 17, 2025

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full time

Physician Assistant - Urology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted May 16, 2025

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Senior Tax Advisor

Company: Bell and Company CPAs PC

Location: New York, NY

Posted May 16, 2025

Conduct research of federal, state and international tax issues. CPA certification is a plus (not required). Respond to Federal, State and local tax notices and…

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dental insurance flexible schedule health insurance

Physician - Cardiology: Invasive - Interventional

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted May 17, 2025

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health system full time be or bc

Physician - Diagnostic Radiologist

Company: Capital Health

Location: Trenton, New Jersey

Posted May 17, 2025

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Large Tonnage Chiller Technician - 3 years centrifugal chiller experience required

Company: Dalkia US Chiller Services NY

Location: New York, NY

Posted May 16, 2025

The ideal candidate will have mechanical knowledge and experience in field service, particularly with large Tonnage, water-cooled centrifugal chillers,…

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hospital travel 401(k)

Cath Lab Technologist - (Cath Lab Tech) (book by 6/27 and get $2,500 bonus)

Company: AMN Healthcare, Inc. Medical

Location: CARLSBAD, New Mexico

Posted May 16, 2025

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full time hospital

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Paramus, New Jersey

Posted May 16, 2025

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tuition reimbursement hospital residency

Clinical Pharmacist - Oklahoma City Hospital - FT

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 16, 2025

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fellowship be or bc academic

Academic Generalist Fellowship, Clinical Instructor, OBGYN

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted May 16, 2025

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sign-on bonus full time new grad

Nurse Practitioner, Urgent Care

Company: MaineHealth

Location: North Conway, New Hampshire

Posted May 16, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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