Exceptional Customer Service Jobs in New York City, NY

1,426,727 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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RN - OKC ED, Full Time (11a -11p)

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 12, 2025

View Details Apply on healthecareers.com

Commercial HVAC Service Technician

Company: B.C. Mechanical, INC.

Location: New York, NY

Posted May 12, 2025

Problem solving, critical thinking, basic mechanical aptitude and the ability to communicate with customers is a must. Must be able to lift 50+ lbs.

View Details Apply on SimplyHired
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Physician - Neurology

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted May 12, 2025

View Details Apply on healthecareers.com
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Hospital Based Medicine- Nocturnists | Northern California

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Antioch, Redwood City, Sacramento, California

Posted May 12, 2025

View Details Apply on healthecareers.com
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Chair, Department of Cardiology – Mather Hospital, Northwell Health

Company: Northwell Health Physician Partners

Location: Port Jefferson, New York

Posted May 12, 2025

View Details Apply on healthecareers.com
tuition reimbursement hospital fellowship

Speech Therapist (SLP) - Mercy Rehab OKC South - Part Time

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 12, 2025

View Details Apply on healthecareers.com
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Program Director of Internal Medicine - Pediatrics Residency Program - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted May 12, 2025

View Details Apply on healthecareers.com
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Assistant/Associate Professor of Medicine

Company: Columbia University Medical Center-Endocrinology

Location: New York, New York

Posted May 12, 2025

View Details Apply on healthecareers.com
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Northwell Health Otolaryngology – Generalist / Sleep Medicine

Company: Northwell Health Physician Partners

Location: Glen Cove, New York

Posted May 12, 2025

View Details Apply on healthecareers.com
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Urology Physician Assistant

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted May 12, 2025

View Details Apply on healthecareers.com
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Physician - Family Practice

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted May 12, 2025

View Details Apply on healthecareers.com
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Hospital Medicine Nocturnist

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted May 12, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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