Exceptional Customer Service Jobs in New York City, NY

1,426,735 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Endocrinologist

Company: Capital Health

Location: Pennington, New Jersey

Posted May 11, 2025

View Details Apply on healthecareers.com
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Physician - Rheumatology

Company: Capital Health

Location: Pennington, New Jersey

Posted May 11, 2025

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Advanced Practice Provider - Dermatology

Company: WellSpan Health

Location: York, Pennsylvania

Posted May 11, 2025

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Medical Director - Outpatient Women's Center

Company: Capital Health

Location: Pennington, New Jersey

Posted May 11, 2025

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dental insurance paid time off sign-on bonus

Hybrid 7 Days On/7 Days off Body Imaging Radiologist

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted May 11, 2025

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paid time off parental leave relocation assistance

Anaesthetic Technicians

Company: Health New Zealand

Location: New Zealand

Posted May 11, 2025

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Scribe

Company: Lehigh Valley Hospital

Location: Dickson City, Pennsylvania

Posted May 11, 2025

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Non-Invasive Cardiology Hospitalist

Company: Capital Health

Location: Pennington, New Jersey

Posted May 11, 2025

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Assistant Patient Care Manager (RN), Outpatient Digestive Health, Redwood City - Full Time, 10-hour Days (8am-6:30pm)

Company: Stanford Health Care

Location: Redwood City, CA

Posted May 10, 2025

Ability to develop programs and lead process improvement projects. Typically assigned responsibility for supervising patient care staff and operations for an…

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Gastroenterologist needed in Scenic Missouri

Company: SSM Health

Location: Jefferson City, Missouri

Posted May 11, 2025

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Physician - ENT

Company: Capital Health

Location: Pennington, New Jersey

Posted May 11, 2025

View Details Apply on healthecareers.com
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Licensed Masters Mental Health Professional - Adult Generalist Position

Company: Kaiser Permanente

Location: Daly City, California

Posted May 11, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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