Exceptional Customer Service Jobs in New York City, NY

1,426,735 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

health system part time full time

Gastroenterologist, Salem, NH

Company: Mass General Brigham

Location: Salem, New Hampshire

Posted May 05, 2025

View Details Apply on healthecareers.com

RippleX Partner Director

Company: Ripple

Location: New York, NY

Posted May 06, 2025

Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes.

View Details Apply on SimplyHired

Plumber

Company: Quick & Clean HVAC

Location: Fresh Meadows, NY

Posted May 09, 2025

Valid driver's license for commercial driving purposes. Use hand tools, power tools, and pipe threading equipment effectively.

View Details Apply on SimplyHired

Armed Security Patrol Officers Needed

Company: Post Alarm and Patrol Services

Location: Culver City, CA

Posted May 08, 2025

California Driver's license and clean driving record (Required). Responds to client alarm activation's, client related calls for service, investigates sings of…

View Details Apply on SimplyHired

Upstream Product Marketing Associate

Company: Mizuho America, Inc.

Location: Union City, CA

Posted May 07, 2025

Works with Downstream Marketing to develop and implement strategy to launch and expand market for assigned products based on market analyses.

View Details Apply on SimplyHired
acute care facility research day shift

Staff Nurse II - ICU Critical Care 24 Hours / Week Day Shift

Company: Kaiser Permanente

Location: Redwood City, California

Posted May 05, 2025

View Details Apply on healthecareers.com

Full Time Fine Jewelry Sales Associate-Martin Busch Jewelers

Company: Martin Busch Jewelers

Location: New York, NY

Posted May 09, 2025

Handle transactions, special orders, and follow-ups with accuracy. *Employee discount* on fine jewelry. Help with *store display management*, inventory, and…

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Security Instructor

Company: A & H Security Services, LLC

Location: Bronx, NY

Posted May 08, 2025

Knowledge of technical tools and processes used during instruction, i.e., PowerPoint, Printed Materials, and basic classroom technology.

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Analyst, Privacy

Company: NBCUniversal

Location: New York, NY

Posted May 09, 2025

Review technical and operational documentation to understand how personal data is used and shared and assist in the application and documentation of legal…

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Manager, Government Affairs

Company: Macquarie Group Limited

Location: New York, NY

Posted May 09, 2025

Strong understanding of United States and Americas-wide government institutions at the federal, state, and local levels.

View Details Apply on SimplyHired

HVAC Lead Installer

Company: Electric Air

Location: Redwood City, CA

Posted May 08, 2025

You will work with our engineering teams to develop and validate streamlined installation processes reducing installation time and increasing quality.

View Details Apply on SimplyHired

Sous Chef

Company: RESTORATION HARDWARE (RH)

Location: New York, NY

Posted May 07, 2025

Lead, train, and conduct in-the-moment coaching to professionally develop Kitchen associates. Constantly monitor hospitality areas to ensure they are kept clean…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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