Exceptional Customer Service Jobs in New York City, NY

1,426,735 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Client Service Associate, Life Insurance (Hybrid NYC)

Company: NFP Corp

Location: New York, NY

Posted May 02, 2025

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files.

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Junior Accountant

Company: Mercy Drive, Inc.

Location: Forest Hills, NY

Posted May 02, 2025

Maintaining records according to generally accepted accounting principles including the recordation of general journal entries, accounts payable, accounts…

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Construction Project Manager - SkillBridge Eligible Opportunity

Company: Dewberry

Location: New York, NY

Posted May 02, 2025

Must have a valid driver’s license and clean driving record. Must have the ability to manage field staff and work as a team player.

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Urologist-Yuba City, CA

Company: Adventist Health

Location: Yuba City, California

Posted May 04, 2025

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LPN

Company: Sunrise Senior Living

Location: Mountainside, New Jersey

Posted May 04, 2025

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Licensed Masters Mental Health Prof - Adult Part Time - 30 hrs Hybrid

Company: Kaiser Permanente

Location: Daly City, California

Posted May 04, 2025

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Senior Manager, Software Engineering, Full Stack, Bank Tech

Company: Capital One

Location: New York, NY

Posted May 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Pharmacy Technician, Evenings

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 04, 2025

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Client Acquisition Specialist

Company: Jase Enterprise California

Location: Studio City, CA

Posted May 03, 2025

We’re looking for someone to join our growing team and play a key role in driving client acquisition. We provide full training from experienced leaderships to…

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Physician Assistant – Emergency Medicine

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted May 04, 2025

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Oral Surgeon - Rochester, NY

Company: Oral Surgery Partners

Location: Rochester, New York

Posted May 04, 2025

View Details Apply on healthecareers.com

Electrician Supervisor (Temporary to Permanent) - CUNY Only (Reopened and Revised)

Company: The City University of New York (CUNY)

Location: Brooklyn, NY

Posted May 02, 2025

Makes fields inspections in connection with electrical installations and components of systems relative to work progress or need for alterations, maintenance…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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