Exceptional Customer Service Jobs in New York City, NY

1,426,863 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Commercial Electrician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

As member of our team, you will work daily under the guidance of our in-house Master Electrician and side by side with one of our Experienced Electricians to…

Customer Service Representative

Company: New York Computer Help

Location: New York, NY

Posted Apr 25, 2025

*Field phone calls* - Draw customers to our repair shop, support new issues, continuing repairs, follow-ups, and complaints, and coordinate onsite service…

Tax Manager - FSO - Fiduciary Trust & Estate Tax Administration Services

Company: EY

Location: New York, NY

Posted Apr 24, 2025

Decisions made by the Manger include the interpretation of trust documents; reviewing and interpreting accounting concepts and state/local filing requirements;…

Estimator For HVAC / Plumbing

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

Familiarity with analyzing requirement data to develop material and cost estimates for large projects. Developing and maintaining relationships with company…

DOB Full Gas Work Qualified - Welder / Pipefitter

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. DOB Full Gas Work Card.

Preschool Special Education Teacher Full Time, Brooklyn NY (Sign On Bonus $8000)

Company: The Guild For Exceptional Children

Location: Brooklyn, NY

Posted Apr 24, 2025

Temporary to Permanent Special Education Teacher, September 3rd - December 5th, Can remain permanent as a floating teacher, or a new class opening. *.

Electrician Specialist

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 25, 2025

Provides installation, maintenance and repair services of various insitutional electrical systems, following accepted procedures and techniques of the…

Brand Manager品牌部经理(mandarin required)

Company: Dashan inc

Location: New York, NY

Posted Apr 24, 2025

Bachelor’s degree or higher in Marketing, Business Administration, or a related field (preferred). As the *Marketing Manager*, you will be responsible for…

Boiler Repair Welder / Technician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. Boiler Repair: 1 year (Preferred).

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages