Exceptional Customer Service Jobs in New York City, NY

1,426,863 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

IT Risk Management Senior Analyst

Company: City National Bank

Location: New York, NY

Posted Apr 23, 2025

Serves as an expert in own discipline or area of specializationWorks on complex issues where analysis of situations or data requires an in-depth evaluation of…

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travel health insurance

Travel Certified Occupational Therapy Assistant - $927 per week

Company: Skyline Med Staff Allied

Location: Brick, New Jersey

Posted Apr 21, 2025

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Physician - Family Medicine

Company: CHRISTUS Health

Location: New Boston, Texas

Posted Apr 21, 2025

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hospital

Registered Nurse (RN) - Neurology - $45-69 per hour

Company: Judit Inc.

Location: New Castle, New Hampshire

Posted Apr 21, 2025

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AHRC Middle/High School Special Education School Age Teacher

Company: AHRC NYC

Location: Brooklyn, NY

Posted Apr 24, 2025

Assess students’ developmental levels and design individualized plans utilizing behavioral approach based on theories of applied behavioral analysis and/or…

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SR Quality Assurance / Automation Engineer

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Bachelor’s degree in computer science or related field required. Participate in engineering practices such as code and design reviews, environment strategy, and…

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Full Stack Developer (Front-End)

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Strong data analysis skills, design, and coding experience in financial industry preferably in capital markets/prime brokerage. As a UI developer and designer,.

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Lead HVAC Installer

Company: Yellowstone Local

Location: Manhattan, NY

Posted Apr 23, 2025

5+ years of hands-on HVAC installation and diagnostic experience. Top Pay: $40 - $65/hour based on experience and certifications (VRF specialists may earn more)…

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Chef de Cuisine JN -042025-158662

Company: Goodwin Recruiting

Location: New York, NY

Posted Apr 21, 2025

ServSafe or equivalent food safety certification required. Collaborate with the Executive Chef to develop seasonal menus using the freshest local and regional…

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Client Service I Representative- Device Maintenance

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Apr 24, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Basic computer skills/technical knowledge.

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hospital per diem travel

Travel Nurse RN - CVICU - $2,083 per week

Company: Medical Solutions

Location: Lake Havasu City, Arizona

Posted Apr 21, 2025

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Cybersecurity Risk Quantification Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Apr 22, 2025

Experience writing risk scenarios, managing identified risks in the register throughout all steps of the risk lifecycle, driving follow up and progress from…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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