Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

sign-on bonus health system full-time

Hospitalist

Company: RWJBarnabas Health

Location: New Brunswick, New Jersey

Posted Oct 12, 2025

View Details Apply on healthecareers.com
fellowship academic

Oral and Maxillofacial Surgery Fellow, Clinical Instructor, School of Dental Medicine, Oral and Maxillofacial Surgery (2 Positions)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
academic medical center fellowship academic

Urology Fellow (Non-ACGME), Clinical Instructor, Urology, Andrology, Male Reproductive Medicine, and Sexual Health

Company: Stony Brook University SUNY

Location: Commack, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

General Neurologist—Expertise and interest in subspecialty areas are welcome

Company: AtlantiCare

Location: Atlantic City, New Jersey

Posted Oct 12, 2025

View Details Apply on healthecareers.com
hospital health system full-time

Medical Oncology - Physician - Section of Head and Neck Cancer Medical Oncology and Thoracic Medical Oncology - New York, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Senior Plumbing Mechanic ( 5 years exp a must)

Company: Intercity Plumbing/Heating/Cooling

Location: Floral Park, NY

Posted Oct 12, 2025

Valid and CLEAN driver’s license. 5 years experience in the residential and commercial plumbing/heating/cooling field. Can handle plumbing tools and equipment.

View Details Apply on SimplyHired
relocation assistance full-time be or bc

Anesthesiologist

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Oct 12, 2025

View Details Apply on healthecareers.com
relocation assistance exceptional culture & values health insurance

Chief of Nuclear Medicine & Molecular Imaging- Northwell Health Radiology

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Verizon Sales Representative

Company: Valiant Management

Location: Westbury, NY

Posted Oct 12, 2025

In this role, you will be responsible for engaging with customers, showcasing our products, and driving sales through exceptional customer service.

View Details Apply on SimplyHired
relocation assistance contract be or bc

General Dermatology (Contract)

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Redwood City, California

Posted Oct 12, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

Surgical Oncologist Opportunity at RWJBarnabas Health

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Oct 12, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Physician-Pediatrics: Hospitalist

Company: Banner Health

Location: Sun City West, Arizona

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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