Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Urgent Opening: Become El Reno's Next Hometown Hero – Family Medicine Physician

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Oct 12, 2025

View Details Apply on healthecareers.com
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Assistant Oncology Data Specialist

Company: LSU Health Sciences - New Orleans

Location: New Orleans, Louisiana

Posted Oct 12, 2025

View Details Apply on healthecareers.com
dental insurance health insurance paid time off

Emergency Department Trauma Physician Assistant (Weekday Coverage)

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
403(b) dental insurance employer-matched 403(b) plan

ENT Physician

Company: No Employer

Location: Clovis, New Mexico

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Product Marketing Manager, Shazam

Company: Apple

Location: New York, NY

Posted Oct 12, 2025

Bachelor’s Degree in a related field of study or equivalent experience. You must be an effective project owner, able to structure ambiguous asks into well-…

View Details Apply on SimplyHired
full-time

Primary Care Nurse Practitioner (NP) with SSM Oklahoma City

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Oct 12, 2025

View Details Apply on healthecareers.com
sign-on bonus health system full-time

Maternal Fetal Medicine Physician Opportunity - Catholic Health in Buffalo, EXCELLENT PACKAGE

Company: Catholic Health System

Location: Buffalo, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
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Pediatrics Hybrid

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Redwood City, California

Posted Oct 12, 2025

View Details Apply on healthecareers.com
relocation assistance health system full-time

Epilepsy Neurologist - Saint Luke's Marion Bloch Neuroscience Institute - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Oct 12, 2025

View Details Apply on healthecareers.com
full-time academic be or bc

Program Director of Gastroenterology Fellowship - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
full-time be or bc

Pediatric Pulmonology and Sleep Medicine

Company: Catholic Health

Location: West Islip and Rockville Centre, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com
sign-on bonus full-time be or bc

System Chief Division of Infectious Diseases – Physician – Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Oct 12, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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