Exceptional Customer Service Jobs in New York City, NY

1,427,064 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

travel mileage reimbursement referral program

Travel Nurse RN - ICU - Intensive Care Unit - $2,244 per week

Company: Nationwide Therapy Group

Location: Amsterdam, New York

Posted Apr 06, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Physical Therapist - $2,634 per week

Company: Medical Solutions

Location: Rapid City, South Dakota

Posted Apr 06, 2025

View Details Apply on healthecareers.com
part time full time contract

Local Contract School Services - Occupational Therapist - $42 per hour

Company: Supplemental Health Care

Location: Lockport, New York

Posted Apr 06, 2025

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staffing agency contract locum

Travel Nurse RN - Long Term Care - $2,060 per week

Company: Core Medical Group

Location: Rochester, New York

Posted Apr 06, 2025

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travel

Travel Emergency RN - $2,234 per week

Company: Access Healthcare

Location: Oklahoma City, Oklahoma

Posted Apr 06, 2025

View Details Apply on healthecareers.com
travel 401(k) mileage reimbursement

Travel Neuro ICU RN - $2,016 per week

Company: Fusion Medical Staffing-Nursing

Location: New Haven, Connecticut

Posted Apr 06, 2025

View Details Apply on healthecareers.com
travel

Travel Nurse RN - Stepdown - $2,592 per week

Company: Raisso

Location: Oklahoma City, Oklahoma

Posted Apr 06, 2025

View Details Apply on healthecareers.com
staffing agency travel 401(k)

Travel Nurse RN - OR - Operating Room - $2,249 per week

Company: LRS Healthcare - Travel Nursing

Location: Rochester, New York

Posted Apr 06, 2025

View Details Apply on healthecareers.com
hospital travel travel reimbursement

Travel Nurse RN - ED - Emergency Department - $2,017 per week

Company: Travel Nurse Across America Nursing

Location: Watertown, New York

Posted Apr 06, 2025

View Details Apply on healthecareers.com
travel

Travel Critical Care Float RN - $2,339 per week

Company: Access Healthcare

Location: Utica, New York

Posted Apr 06, 2025

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travel

Travel Radiology Technician - $2,511 per week

Company: TotalMed Allied

Location: Brooklyn, New York

Posted Apr 06, 2025

View Details Apply on healthecareers.com

Institutional Giving Manager- Grant Writing and Development

Company: Center for Family Representation

Location: New York, NY

Posted Apr 06, 2025

BSc/BA degree in a related field. Reporting to the Director of Development the Institutional Giving Manager is a front-line fundraiser with expertise in…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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