Exceptional Customer Service Jobs in New York City, NY

Positions 1,427,262 Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Pharmacist (Full-time) Closed Door Pharmacy

Company: Enexia Pharmacy Group

Location: Staten Island, NY

Posted Oct 10, 2025

The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Security Officer - Bronx Mental Health Facility

Company: Tarian Group NY

Location: New York, NY

Posted Oct 10, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Customer Complaint Coordinator

Company: Professional Transit

Location: Astoria, NY

Posted Oct 10, 2025

Conduct outbound calls to follow up on unresolved issues or gather additional information from clients. Maintain accurate records of complaints and resolutions…

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Oct 11, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

Software Engineer

Company: Finch Legal

Location: New York, NY

Posted Oct 11, 2025

Collaborate Cross-Functionally: Partner with product, ops, design, and legal experts to define and deliver real-world impact.

RN - Clinic Manager

Company: Medcor Inc

Location: Universal City, CA

Posted Oct 11, 2025

Have valid unrestricted California RN license and current BLS certification (AHA or ARC). Have a minimum of 5 years field experience.

Security Officer (Driving Position)

Company: Industry Security Services, Inc.

Location: City of Industry, CA

Posted Oct 10, 2025

Respond promptly to alarms, incidents, and service calls. This is a *driving position*, requiring regular patrols, site oversight, and thorough documentation…

Security Officer - Brooklyn Area Nursing Home.

Company: Tarian Group NY

Location: New York, NY

Posted Oct 10, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

HVAC Sales Associate

Company: Henick-Lane

Location: Long Island City, NY

Posted Oct 10, 2025

Conduct strategic cold calling and email campaigns to generate new business leads within our target markets. Engage with business contacts to understand their…

Armed Security Guard - Retired Law Enforcement Officer - Staten Island

Company: Arrow Security

Location: Brooklyn, NY

Posted Oct 10, 2025

*Retired Law Enforcement Officer* status (local, state, or federal). Unrestricted *New York State Carry Permit* (must be current and valid).

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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