Exceptional Customer Service Jobs in New York City, NY

1,427,156 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

hospital assisted living paid time off

RN Wellness Nurse

Company: Sunrise Senior Living

Location: East Brunswick, New Jersey

Posted Mar 26, 2025

View Details Apply on healthecareers.com
professional growth

RN–Med/Surg

Company: Bryan Health

Location: CENTRAL CITY, Nebraska

Posted Mar 30, 2025

View Details Apply on healthecareers.com

Lead Electrical Technician - Foreman

Company: DVM Industries

Location: Long Island City, NY

Posted Mar 27, 2025

DVM is a leader in innovative electrical construction, including large EV charger projects, ground floor buildouts using the latest installation techniques and…

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exceptional culture & values mentorship professional growth

Assistant/Associate Professor Jacobs School of Medicine & Biomedical Sciences, Department of Medicine Division of Endocrinology, Diabetes, Metabolism

Company: University at Buffalo

Location: Buffalo, New York

Posted Mar 27, 2025

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dental insurance malpractice insurance relocation assistance

Emergency Medicine - Panorama City

Company: Kaiser Permanente – Southern California Permanente Medical Group

Location: Panorama City, California

Posted Mar 30, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Seeking Allergy & Immunology Physician for an Excellent VA Opportunity in Oklahoma City

Company: Department of Veterans Affairs

Location: Oklahoma City, Oklahoma

Posted Mar 30, 2025

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sign-on bonus relocation assistance full time

CPR RN

Company: University of New Mexico - Hospitals

Location: ALBUQUERQUE, New Mexico

Posted Mar 27, 2025

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full time be or bc

Sports Medicine Orthopedic Surgeons

Company: Catholic Health

Location: Suffolk County, NY

Posted Mar 30, 2025

View Details Apply on healthecareers.com
hospital

Manager– RN Operating Room

Company: WMCHealth

Location: KINGSTON, New York

Posted Mar 30, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: Asia Society

Location: New York, NY

Posted Mar 27, 2025

Assist the sales team in achieving sales goals and performance metrics by driving sales through the engagement of customers, suggestive selling, sharing product…

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full time be or bc

Associate Program Director for Internal Medicine

Company: Catholic Health System

Location: Buffalo, New York

Posted Mar 30, 2025

View Details Apply on healthecareers.com

CDL Route Delivery Driver

Company: Manhattan Beer Distributors

Location: Ridgewood, NY

Posted Mar 27, 2025

Must have 6 months of driving experience. Commercial driving: 1 year (Preferred). Making sure the truck is accurately loaded with product before the run.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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