Exceptional Customer Service Jobs in New York City, NY

1,427,262 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Caregiver Lead

Company: Sunrise Senior Living

Location: Old Tappan, New Jersey

Posted Mar 16, 2025

View Details Apply on healthecareers.com
full time

Staff Nurse - Emergency Department/Urgent Care, Part Time, 36 Night, Lanai

Company: Kaiser Permanente

Location: Lanai City, Hawaii

Posted Mar 17, 2025

View Details Apply on healthecareers.com
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Travel Nurse RN - PCU - Progressive Care Unit - $2,474 per week

Company: Fusion Medical Staffing-Nursing

Location: Plattsburgh, New York

Posted Mar 16, 2025

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Travel Nurse RN - ICU - Intensive Care Unit - $2,494 per week

Company: Prime HealthCare Staffing

Location: Auburn, New York

Posted Mar 16, 2025

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Physician – Hospice

Company: St Peter's Health Partners

Location: Albany, New York

Posted Mar 16, 2025

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Palliative Medicine Physician

Company: Albany Medical Center

Location: Albany, New York

Posted Mar 16, 2025

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Exciting OBGYN Medical Director Opening-NYC-$550K+

Company: Jackson Physician Search

Location: New York

Posted Mar 17, 2025

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Concierge Physician - Internal Medicine (Gastroenterology exp preferred)

Company: Castle Connolly Private Health Partners, LLC

Location: New York, New York

Posted Mar 16, 2025

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Chief, Pediatric Neurology

Company: Catholic Health

Location: West Islip, New York

Posted Mar 16, 2025

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Principal Associate, Ontology and Data Modeling- Retail Bank

Company: Capital One

Location: New York, NY

Posted Mar 17, 2025

At least 3 years’ experience in a metadata field of work or a masters’ degree in information science, computer science, engineering, library science, ontology,…

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Trauma Director, St Catherine’s of Siena

Company: Catholic Health

Location: Smithtown, New York

Posted Mar 16, 2025

View Details Apply on healthecareers.com
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Ultrasound Intern, PRN - OKC

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Mar 17, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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