Exceptional Customer Service Jobs in New York City, NY

1,427,262 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Gastroenterologist

Company: Intermountain Health

Location: Salt Lake City, Utah

Posted Mar 18, 2025

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Pulmonary/Critical Care & Sleep Medicine Physician - Saint Luke's - Kansas City Metro Area

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Mar 18, 2025

View Details Apply on healthecareers.com

Creative Director Video VSL Performance Marketing

Company: BluZinc

Location: New York, NY

Posted Mar 19, 2025

Lead creative direction for high-converting direct response campaigns across video, paid media, email, and landing pages.

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Plumber

Company: 1st Response Plumber & Flood Damage

Location: National City, CA

Posted Mar 19, 2025

Valid driver's license and a good driving record. Proficiency with tools, materials, and equipment typically used in the trade.

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Radiology - Women's Health Imager - Per Diem

Company: White Plains Hospital

Location: Newburgh, New York

Posted Mar 17, 2025

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Sr Data Activation Manager, Consumer Data Activation

Company: Beam Inc.

Location: New York, NY

Posted Mar 18, 2025

Proficiency in data analysis tools and programming languages such as Python, R is a plus. Bachelor's degree in Data Science, Statistics, Economics, Business…

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Retail Associate/Cashier

Company: Nuts Factory

Location: New York, NY

Posted Mar 21, 2025

You will prioritize the guest experience whether you’re cleaning, providing product knowledge, organizing, or stocking because you are a valuable part of the…

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Physician Assistant

Company: U.S. Army 1st Medical Recruiting Battalion

Location: Buffalo, New York

Posted Mar 17, 2025

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Lead Installer/Project Manager

Company: RE-BATH

Location: Brooklyn, NY

Posted Mar 20, 2025

Looking for plumber with valid plumbing license for the five burrows. Utilize tools and equipment effectively, including but not limited to the use of an…

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Exciting Academic Hospitalist Position at Icahn School of Medicine at Mount Sinai

Company: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs

Location: Jamaica, New York

Posted Mar 18, 2025

View Details Apply on healthecareers.com
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Psychiatrist

Company: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs

Location: Jamaica, NY

Posted Mar 21, 2025

View Details Apply on healthecareers.com

Chief of Staff - Executive Project Manager - Mobility

Company: MetTel

Location: New York, NY

Posted Mar 17, 2025

Partner with the VP of Mobility to develop and implement business strategies. Bachelor's degree in Business, Telecommunications, or a related field (MBA…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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