Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Deliver Care Where Desert Charm Meets Modern Living

Company: Lifepoint Health

Location: Las Cruces, New Mexico

Posted Oct 07, 2025

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Store Associate

Company: CVS Health

Location: New York, NY

Posted Oct 07, 2025

Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.

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Neurocritical Care Physician

Company: Mohawk Valley Health System

Location: Utica, New York

Posted Oct 07, 2025

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Family Medicine GME Core Faculty

Company: AtlantiCare

Location: Atlantic City, New Jersey

Posted Oct 07, 2025

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OB/GYN Physician

Company: AtlantiCare

Location: Southeastern New Jersey

Posted Oct 07, 2025

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Pediatric Anesthesiologist

Company: Westchester Medical Center Advanced Physician Services

Location: Valhalla, New York

Posted Oct 07, 2025

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Hospitalist - Physician - Mount Sinai Health System - New York and Long Island, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Oct 07, 2025

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Physician, Hospitalist (Crescent City, CA)

Company: Sutter Medical Group

Location: Crescent City, California

Posted Oct 07, 2025

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Chairperson, Obstetrics and Gynecology – New York City

Company: No Employer

Location: New York, New York

Posted Oct 07, 2025

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Sr. Consumer Loan Specialist - Sales Customer Service

Company: Republic Finance

Location: Missouri City, TX

Posted Oct 07, 2025

Valid driver's license, reliable transportation, and auto insurance. Answers incoming phone calls; checks branch’s voicemail. If so, please read on!

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Gynecologic Oncologist

Company: Rochester Regional Health

Location: Rochester, New York

Posted Oct 07, 2025

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Physician Assistant - Neonatology

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted Oct 07, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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