Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Heating, Ventilation, and Air Conditioning Technician

Company: Wallace Eannace Associates

Location: New York, NY

Posted Oct 06, 2025

In this role, you will communicate with service support team and Service Operations Manager to understand the priority of jobs and to ensure the right tools and…

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403(b) 457(b) dental insurance

Family Medicine Physician- Forest City, Iowa- $150k Bonus

Company: Trinity Health

Location: Forest City, Iowa

Posted Oct 06, 2025

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sign-on bonus relocation assistance hospital

Emergency General Surgeon

Company: Rochester Regional Health

Location: Rochester, New York

Posted Oct 06, 2025

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academic medical center full-time be or bc

Psychiatrist, Clinical Assistant Professor, Psychiatry, Adult, Child, & Adolescent Outpatient (OPD)

Company: Stony Brook University SUNY

Location: Suffolk County, New York

Posted Oct 06, 2025

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full-time be or bc

Family Medicine Physician

Company: VillageMD

Location: Texas City, Texas

Posted Oct 06, 2025

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dental insurance flexible schedule life insurance

Make every day exceptional as a Nephrologist.

Company: White Plains Hospital

Location: Westchester County, NY

Posted Oct 06, 2025

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paid time off relocation assistance sign-on bonus

Board-Certified Advanced Gastroenterologist needed for Rockville Centre, NY

Company: Catholic Health

Location: Rockville Centre, New York

Posted Oct 06, 2025

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sign-on bonus full-time be or bc

BE/BC Gastroenterologist

Company: Munson Healthcare

Location: Traverse City, Michigan

Posted Oct 06, 2025

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sign-on bonus hospital health system

General Surgery, Trauma and Surgical Critical Care

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Oct 06, 2025

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hospital health system full-time

Neonatologist

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 06, 2025

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full-time

Physician Assistant - Ortho Trauma

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Oct 06, 2025

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health system full-time research

Urologist

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Oct 06, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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