Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Chief of Cardiac Surgery

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 05, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance health insurance

Rheumatologist – Optum New Mexico

Company: Optum

Location: Albuquerque, New Mexico

Posted Oct 05, 2025

View Details Apply on healthecareers.com
relocation assistance sign-on bonus full-time

Physician Assistant - Cardiac Surgery (Nocturnist)

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com
health system full-time + 1 tags

OB/GYN - Maternal Fetal Medicine - Remote Physician - Mount Sinai Hospital - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Oct 05, 2025

View Details Apply on healthecareers.com
per diem prn

PRN Emergency Medicine Nurse Practitioner

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Oct 05, 2025

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Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Oct 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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Staff Pharmacist (30 hours/ Week) - Yonkers, NY

Company: Robert Jacobson Pharmacy

Location: Yonkers, NY

Posted Oct 05, 2025

Active pharmacist license in the state of practice. Collaborate with healthcare providers to develop and implement individualized medication plans..

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401(k) employer-matched 401(k) plan health insurance

Nurse Practitioner Primary Care

Company: Baylor Scott & White Health

Location: Johnson City, Texas

Posted Oct 05, 2025

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sign-on bonus relocation assistance loan repayment program

Family Medicine Physician

Company: Yale New Haven Health System

Location: Rye Brook, New York

Posted Oct 05, 2025

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Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

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dental insurance flexible schedule health insurance

Make every day exceptional as an Obstetrician Gynecologist (OBGYN).

Company: White Plains Hospital

Location: Westchester County, NY

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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