Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

full-time be or bc

Assistant or Associate Clinical Professor, Lung Transplant Pulmonologist

Company: TULANE UNIVERSITY SCHOOL OF MEDICINE

Location: New Orleans, Louisiana

Posted Oct 04, 2025

View Details Apply on healthecareers.com
full-time new grad

Family Medicine Physician

Company: Catholic Health System

Location: Lockport, New York

Posted Oct 04, 2025

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sign-on bonus relocation assistance health system

Rural Primary Care Physician-Wolcott, NY

Company: Rochester Regional Health

Location: Wolcott, New York

Posted Oct 04, 2025

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full-time monday to friday

Nurse Practitioner - General Surgery

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Oct 04, 2025

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health savings account malpractice insurance relocation assistance

Oral & Maxillofacial Surgeon

Company: MAX Surgical Specialty Management

Location: Nanuet, New York

Posted Oct 04, 2025

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Security Officer - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Oct 04, 2025

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized…

View Details Apply on SimplyHired
dental insurance health insurance loan repayment program

Physician - Primary Care Medicine

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted Oct 04, 2025

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sign-on bonus health system full-time

Internal Medicine Clinician Educator - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Oct 04, 2025

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relocation assistance sign-on bonus vision insurance

Make every day exceptional as a Primary Care Physician (Internal/Family Medicine).

Company: White Plains Hospital

Location: New Rochelle, New York

Posted Oct 04, 2025

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full-time be or bc malpractice insurance

Maternal Fetal Medicine Physician - Shared Service Line Model

Company: Physician Affiliate Group of New York

Location: Bronx, New York

Posted Oct 04, 2025

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work-life balance academic medical center full-time

Gastroenterologist, Assistant/Associate Professor, Internal Medicine, Gastroenterology (168734)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com
dental insurance health insurance malpractice insurance

Outpatient Internal Medicine Physician- Mason City, Iowa- $150,000 bonus

Company: Trinity Health

Location: Mason City, Iowa

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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