Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Applications Support Analyst

Company: Basis Technologies

Location: Other US Location

Posted Jan 31, 2025

Basis Technologies is a company that delivers software and services to automate digital media operations for leading agencies and brands. They are currently hiring for an Applications Support role, which involves assisting with campaign troubleshooting, providing technical support, and liaising with various teams. The ideal candidate should have 23 years of experience in an online-centric business, proficiency in SQL or related database query languages, HTML, HTTP, and scripting knowledge, and excellent verbal and written English skills. Bonus points are given for an Engineering or Computer Science degree, advertising technology experience, and programming ability. Basis Technologies is committed to building an inclusive culture and offers a thoughtful perks and benefits package.

Senior Network Monitoring Engineer

Company: Fluence

Location: Other US Location

Posted Jan 31, 2025

The job posting is for an experienced Zabbix Network Monitoring Engineer with expertise in Linux administration and system integration. The role involves designing, deploying, and managing Zabbix monitoring solutions, performing Linux system administration tasks, integrating Zabbix with third-party tools, and responding to incidents. The ideal candidate should have a degree in Computer Science, proven experience with Zabbix, strong understanding of networking protocols and system administration, familiarity with virtualization and cloud environments, and excellent troubleshooting skills. Knowledge of Git and scripting languages is also required.

Senior Tax Specialist

Company: Canva

Location: Other US Location

Posted Jan 31, 2025

Canva, a design platform, is expanding its tax team in the Asia Pacific region. The new role involves driving the quarter and year-end tax effect accounting process, managing Australian compliance tasks, and identifying opportunities for process improvements. The ideal candidate should have a degree in a relevant field, experience in corporate tax effect accounting, strong writing skills, and excellent communication abilities. Canva offers a fun and engaging work environment with benefits like equity packages, inclusive parental leave, and a wellbeing allowance.

Senior Creative

Company: HYPEBEAST

Location: Other US Location

Posted Jan 31, 2025

Hypemaker, a global award-winning creative agency, is seeking a creative individual with 3+ years of experience in advertising, fashion, and lifestyle media. The role involves developing creative concepts for APAC regions, creating visual content, and collaborating with the team to ensure consistency in tone and messaging. The ideal candidate should have a strong portfolio, proficiency in Adobe Creative Suite, and fluency in Cantonese and English. The position is based in Hong Kong.

Open Application

Company: Ambercycle

Location: Other US Location

Posted Jan 31, 2025

Ambercycle, a materials science company founded in 2015, aims to revolutionize the fashion industry by making it more sustainable. They have developed a breakthrough technology to manufacture yarns and fabrics from end-of-life textile materials, avoiding the use of new raw materials and reducing environmental footprint. Their first solution, cycora®, is a premium fabric crafted from end-of-life textile materials. Ambercycle is an Equal Opportunity Employer, seeking exceptional colleagues passionate about creating a circular textile economy and ending textile waste.

People Operations Advisor

Company: BlackLine

Location: Other US Location

Posted Jan 31, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function and delivering innovative solutions. The People Success Advisor role involves supporting HR Business Partners, serving as a point of contact for the People team, and ensuring data integrity and compliance in HR systems. The ideal candidate should have a Bachelor's degree, 35 years of HR experience, and proficiency in HRIS systems like Workday and SuccessFactors. BlackLine fosters a culture of diversity, continuous learning, and innovation.

Account Director/Senior Account Director (Canada)

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. They are expanding their Client Service team and seeking an experienced Account Director to build relationships, encourage client reliance on their services, and drive business success. The role involves protecting and growing client accounts, developing strategic account management plans, and leading new Statement of Work kickoff and customer onboarding processes. Preferred qualifications include a BA/BS degree, 7+ years of client service experience, excellent communication skills, and the ability to manage multiple projects. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Senior Resource Specialist

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges. They are seeking a Senior Resource Specialist to coordinate resource allocation, ensuring optimal talent mix for client projects. The role involves collaboration with various teams, data management, and conflict resolution. Preferred qualifications include a bachelor's degree, 3+ years of experience, proficiency in MS Office and Google Suite, and strong communication skills.

Senior Software Engineer (Java) - Delphix

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is seeking a Senior Software Engineer for their Continuous Data development team. The role involves architecting, designing, and implementing large-scale components of the product, delivering complex projects, and handling critical situations involving high priority customer issues. The ideal candidate should have 6-9 years of experience in building enterprise products using Java, excellent analytical and problem-solving skills, and the ability to manage multiple priorities and meet deadlines. The company offers a collaborative and inclusive work environment, opportunities for process improvements, and rewards for contributions.

Solutions Architect, Adobe Commerce (Mexico City)

Company: Blue Acorn iCi

Location: Other US Location

Posted Jan 31, 2025

Blue Acorn iCi, an Infosys company, is seeking an Adobe Commerce Solutions Architect based in Mexico City. The role involves understanding client needs, estimating technical work effort, architecting solutions, and ensuring development tasks meet requirements. The ideal candidate should have experience with Adobe Commerce, Magento 2, and ecommerce technologies. They should also possess strong communication skills and a proven track record of meeting goals. The salary range for this full-time contract position is $120,000 - $170,000.

Admin Business Partner, COO

Company: Canva

Location: Other US Location

Posted Jan 31, 2025

Canva is seeking a highly organized and proactive individual to support the COO. The role involves managing a high volume of tasks, including triaging meeting requests, optimizing the calendar, and acting as a key connector between stakeholders. The ideal candidate will thrive in a fast-paced environment, have excellent problem-solving skills, and be able to build strong relationships. The role offers a range of benefits, including equity packages, inclusive parental leave, and a wellbeing allowance.

Technical Lead DevOps with React Native.

Company: 3Pillar Global

Location: Other US Location

Posted Jan 31, 2025

3Pillar is seeking a DevOps Technical Lead with a Bachelors or Masters degree, 7+ years of experience, and expertise in advanced DevOps tools and practices. The role involves strategic vision, technical leadership, and collaboration with cross-functional teams. The company offers a flexible work environment, global team opportunities, wellbeing focus, and professional growth. Advanced certifications and experience in status tracking are desired.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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