Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Technical Support Engineer(2025 Graduates)

Company: PingCAP Ltd

Location: Other US Location

Posted Jan 31, 2025

PingCAP, a global player in the database market, is seeking a support team member to assist commercial customers with TiDB and TiDB Cloud issues. The role offers excellent learning opportunities for fresh graduates and involves diagnosing database issues, collaborating with engineers, and ensuring customer satisfaction. Qualifications include a degree in Computer Science, knowledge of computer science fundamentals, and proficiency in programming. Familiarity with relational and NoSQL databases is a plus. Excellent communication skills in Chinese and English are required, along with a strong sense of accountability and responsibility.

Facebook Ads Manager (B2B Campaign)

Company: Aloware

Location: Other US Location

Posted Jan 31, 2025

Aloware is seeking a Facebook Ads Manager with 2+ years of experience in B2B Facebook marketing, preferably in the SaaS space. The role involves managing and optimizing advertising spending, designing landing pages, tracking performance, and brainstorming other advertising efforts. Experience in the automotive industry, Manychat, Pixel Cataloguing, and Couponing is highly valued. Strong communication skills and copywriting abilities are required. Background in PPC, Canva, and Tiktok is advantageous.

Head of IT: Technical Operations Manager

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a highly organized and disciplined Technical Operations Manager/Director to lead dynamic technical teams. The ideal candidate will possess exceptional leadership skills, a strong sense of structure, and the ability to measure and ensure progress across multiple teams. Key responsibilities include overseeing day-to-day operations, developing strategic plans, establishing metrics for team performance, and ensuring high standards of quality and productivity. The role also involves staying current with industry trends, implementing disaster recovery and business continuity plans, managing vendor relationships, and ensuring security and risk management. Requirements include a Bachelor's degree in computer science, engineering, or a related field, at least 5 years of experience in technical operations management, strong leadership and communication skills, and proficiency in project management methodologies.

Product Owner - Enterprise Data

Company: Eli Lilly and Company

Location: Other US Location

Posted Jan 31, 2025

Lilly, a global healthcare leader, is seeking a Product Owner for Enterprise Data in Bengaluru. The role involves championing the product vision, prioritizing features, managing the backlog, understanding users, ensuring quality and compliance, sustaining scalability, and cultivating a growth mindset. Essential skills include excellent communication, leadership, critical thinking, collaboration, and decision-making abilities. The ideal candidate should have a Bachelors or Masters in Technology, Engineering, Science, or a related field, plus an MBA from a premier institute. Experience of 5 to 15 years is required. Lilly is committed to making a real difference in lives and is dedicated to helping individuals with disabilities engage in the workforce.

Mid-Level Print Designer

Company: Zealot Inc.

Location: Other US Location

Posted Jan 31, 2025

ZEALOT, an international creative agency with offices in London, NY, and LA, specializing in film and television industry projects, is seeking a talented Mid-Level Print Designer. The ideal candidate should be passionate about design, have a strong desire to learn and teach, and strive to continually improve and push creative boundaries. The role involves leading concepting, ideation, and execution of key art for high-level clients, designing every aspect of poster design, and collaborating closely with Art Directors, Creative Directors, and Producers. The candidate should have excellent knowledge of the Adobe Suite, strong technical craft, and conceptual thinking, along with excellent time management and ability to handle multiple projects simultaneously. The role offers a competitive salary, home working opportunities, regular training, and a supportive team environment.

Senior HRBP

Company: IMC Trading

Location: Other US Location

Posted Jan 31, 2025

IMC is seeking a confident, driven, and collaborative Senior HR Business Partner to join their progressive and growing HR team. The role involves partnering with people leaders to drive high performance, employee engagement, and continuous improvement. The successful candidate will partner with department heads on strategic HR initiatives, provide 11 coaching to develop leadership capability, and drive consistency in employee experience and engagement. They will also design and execute L&D and leadership development programs, participate in final round interviews, and manage limited HR operations. The ideal candidate will have a Bachelor's degree or higher in HR or a related field, 8+ years of experience as an HR Manager or Business Partner, and executive coaching experience. They should possess superior communication skills, common sense, and pragmatism to solve problems and get results.

Business Development Manager (Czech Republic, Prague)

Company: Ajax Systems

Location: Other US Location

Posted Jan 31, 2025

Ajax Systems is a globally recognized technological company and Europe's largest security system manufacturer. The company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. With a product portfolio of 180 wireless and wired devices, Ajax protects over 35 million users in 187 countries. The company has sales representatives worldwide and employs 4100 specialists. Ajax's software and hardware have revolutionized security systems, earning prestigious awards and recognition at major exhibitions. The company operates three factories in Ukraine and Turkey, adhering to environmental standards and RoHS requirements. Ajax Systems, a Ukrainian success story, seeks a results-driven individual with 3+ years of experience in the electronic security industry for a business development role in the Czech Republic.

Security Engineer(Vulnerability & Patch Management)

Company: Fluence

Location: Other US Location

Posted Jan 31, 2025

The Security Engineer Vulnerability and Patch Management role at Fluence Energy involves using various security tools to identify, classify, and track remediation of vulnerabilities in systems. The engineer will interact with other teams to prioritize, escalate, and remediate vulnerabilities. They will also evaluate and implement new technology, participate in design reviews, ensure network security, and communicate vulnerabilities to stakeholders. Strong knowledge of Linux systems, Tenable Nessus or similar vulnerability assessment tools, and scripting languages is required. Familiarity with cloud platforms, Agile methodologies, and automation tools is also desired. The ideal candidate will have a degree in Computer Science, 5+ years of experience in Cybersecurity or Vulnerability Management, and a proven track record of success in challenging projects.

Document Coordinator

Company: Helpware

Location: Other US Location

Posted Jan 31, 2025

Helpware, a technology-driven company with global offices, is seeking a detail-oriented Document Coordinator. The role involves generating reports, conducting document audits, managing document milestones, and ensuring proper sending and archiving of documents. The ideal candidate should have a Bachelor's degree in Business Administration, Finance, or a related field, proven experience in document control, strong organizational skills, proficiency in document management software, and excellent communication skills.

Windows Systems Engineer

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

1gridcom, a rapidly expanding web hosting company in Cape Town, seeks a Windows System Administrator. The role involves managing internal systems, ensuring reliability, security, and optimal performance. Key responsibilities include designing and maintaining systems, managing Active Directory, conducting capacity planning, adhering to security best practices, and providing third-level support. The ideal candidate should have 5+ years of experience as a Windows Systems Administrator, proficiency in M365 Administration, Microsoft Systems Centre Suite, PowerShell, Windows Server, Active Directory, IIS, DNS, DHCP, Group Policy, and database configurations. Experience with Hyper-V, monitoring systems, and server resource management is advantageous. Microsoft certification is beneficial.

Senior NodeJS Developer

Company: Bounteous

Location: Other US Location

Posted Jan 31, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions for complex challenges and future opportunities. They employ over 4000 experts worldwide and partner with top technology providers to create transformative digital experiences. The ideal candidate should have a degree in CS/Engineering, 4+ years of professional programming experience, proficiency in JavaScript, and familiarity with Agile development processes. The role involves working in an Agile environment, creating tested and efficient code, and promoting information security practices. Bounteous is committed to fostering an inclusive environment and is an equal opportunity employer.

PHP Developer

Company: 1-grid

Location: Other US Location

Posted Jan 31, 2025

1GridCom, a rapidly growing web hosting company in Cape Town, is seeking a skilled PHP Developer to join their team. The ideal candidate will have 5+ years of experience, strong knowledge of PHP MVC frameworks, and expertise in Agile development practices. They will be responsible for troubleshooting, maintaining, and optimizing the core product software and databases, as well as contributing to all phases of the development lifecycle. The company values innovation, collaboration, and top performance, and offers opportunities for employees to upskill and grow.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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