Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

(IND) PRINCIPAL, DATA ENGINEER

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 29, 2025

The role involves driving the execution of multiple business plans and projects, identifying customer and operational needs, developing and communicating business plans and priorities, and providing resources. The individual will also supervise and develop associates, promote company policies, and ensure business needs are met. They will analyze business problems, identify and recommend solutions, and quantify business impact. The role requires knowledge of analytics, big data, automation, industry factors, business practices, data sources, data transformation, data modeling, code development, data governance, and data strategy.

Field Truck Technician

Company: Kodiak Robotics

Location: Other US Location

Posted Jan 29, 2025

Kodiak Robotics Inc, founded in 2018, is a leading company in autonomous ground transportation, focusing on driverless military and long-haul trucking applications. They are seeking AV Fleet Technicians to maintain and repair their vehicles at their West Texas facility. The role involves maintenance and modifications to autonomous vehicle platforms, repairing modular and subsystems, inspecting operational health, and collaborating with design and validation engineers. The ideal candidate should have experience with industry-based tooling, proficiency in diagnostic instrumentation, and a strong handson background. Kodiak offers housing, a 147 rotation, OT availability, full benefits, and more. They strive to build a diverse community in a safe and collaborative environment.

Global Support Engineer

Company: PingCAP Ltd

Location: Other US Location

Posted Jan 29, 2025

PingCAP, a leading provider of real-time HTAP database solutions, seeks a skilled Global Support team member to assist customers with TiDB and TiDB Cloud issues. The role involves diagnosing database problems, collaborating with engineers, and ensuring customer satisfaction. Qualifications include a degree in computer science, 3+ years of database technical support experience, proficiency in relational databases, familiarity with Linux/Unix, and strong problem-solving skills. PingCAP values diversity and inclusivity, ensuring no employee faces discrimination or harassment.

Global Support Engineer

Company: PingCAP Ltd

Location: Other US Location

Posted Jan 29, 2025

PingCAP, a leading provider of real-time HTAP database solutions, seeks a Global Support team member to assist customers with TiDB and TiDB Cloud issues. The role involves diagnosing database problems, collaborating with engineers, and ensuring customer satisfaction. Qualifications include a degree in computer science, experience in database technical support, proficiency in relational databases, familiarity with Linux/Unix, and strong problem-solving skills. PingCAP values diversity and inclusivity, ensuring no discrimination or harassment in the workplace.

Marketing Product Specialist - Apprentice Position

Company: Bosch Group

Location: Other US Location

Posted Jan 29, 2025

Bosch offers an apprenticeship for a Marketing Product Specialist. The role involves developing and implementing product strategies, managing growth projects, and creating marketing plans. The apprentice will gain an understanding of marketing fundamentals, brand positioning, stakeholder management, and product development. The ideal candidate should be a tenacious self-starter with a creative and analytical mind, demonstrating professionalism, reliability, and a collaborative approach. The apprenticeship requires UK residency, living in England for 50% of the year, and the Right to Work.

Systems Analyst

Company: Dazn

Location: Other US Location

Posted Jan 29, 2025

DAZN, a global sports streaming platform, is seeking a talented Software Engineer to lead the development of user engagement features. The role involves delivering high-quality code, collaborating with cross-functional teams, and continuously improving software deployment. DAZN values ambition, innovation, passion, bravery, and supportiveness, fostering an inclusive environment that encourages diversity and equal opportunities.

Workers' Compensation Claims Administrator I

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 29, 2025

Ahold Delhaize USA, a division of a global food retailer, is seeking a candidate for a Workers Compensation Claims Management position. The role involves investigating newly reported claims, determining compensability and liability, and creating action plans for resolution. The position supports Analysts, Specialists, and Managers. The ideal candidate should have strong time management, organizational, and multitasking skills, and proficiency in Office 365 and other business-related software. Two years of experience in an insurance or self-insured environment is preferred. The company offers a flexible hybrid work schedule and values diversity, equity, inclusion, and wellness.

Principal Systems Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 29, 2025

BAE Systems is seeking a Systems Engineer with experience in Electronic Warfare (EW) systems for a dynamic team. The role involves design, development, integration, and testing of EW systems across multiple business areas. The ideal candidate should have a BS in Systems Engineering, Electrical Engineering, Computer Science, or equivalent, along with 4-6 years of experience. Preferred qualifications include an MS, knowledge of Systems Engineering processes, and experience with active and passive sensing in EW. The company offers a competitive salary range of $112,420 - $191,070, along with comprehensive benefits and opportunities for career growth.

Fullstack Lead Engineer (Rails, Vue, AWS)

Company: Pixie

Location: Other US Location

Posted Jan 29, 2025

The company is a bootstrapped distributed business, currently focusing on Pixie, a Basecamp-style SaaS for accountancy firms. They are seeking a hands-on software engineer with experience in Ruby on Rails, AWS infrastructure, PostgreSQL, Git, and email standards. The role offers a salary up to £75000 pa, shared control of products and roadmaps, direct customer interaction, and exposure to various business aspects. The ideal candidate should be comfortable with distributed work, self-driven, and aligned with the company's values.

System Engineer II

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 29, 2025

BAE Systems is seeking a Systems Engineer with experience in Electronic Warfare (EW) systems for a dynamic team. The role involves working on advanced products, participating in all aspects of product delivery, and contributing to the development of next-generation military and commercial applications. The ideal candidate should have a BS in Systems Engineering, Electrical Engineering, Computer Science, or equivalent, along with 1-2 years of experience. Knowledge of systems engineering processes, C++ or other programming languages, and RF theory is preferred. BAE Systems offers competitive compensation, comprehensive benefits, and opportunities for career growth in a diverse and inclusive environment.

Network Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 29, 2025

BAE Systems, recognized as a top workplace in Utah since 2018, is seeking a Network Engineer COMSEC Custodian at Hill Air Force Base, Utah. The role involves configuring and installing network devices, implementing security tools, and liaising with vendors for problem resolution. The company offers competitive wages, benefits, and opportunities for career development and tuition reimbursement. The ideal candidate should have a high school diploma and 11+ years of related experience, or a BSBA and 7+ years, or a MAMS with 5+ years. The position requires an active final Top Secret clearance and US citizenship.

(IND) SENIOR, DATA ENGINEER

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 29, 2025

The role involves demonstrating expertise in analytics, big data, and automation to formulate solutions for business problems. It requires knowledge of industry practices, business metrics, and data sources. The individual will identify suitable methods and tools, share use cases, and provide recommendations to solve complex business issues. They will also develop business cases, translate business requirements into projects, and align them with the overall business strategy. The role involves data source identification, transformation, and integration, requiring knowledge of data quality, existing business systems, and data transformation techniques. Data modeling is also a key aspect, involving the creation of logical and physical data models, and the evaluation of existing data models. Code development and testing are required, involving the use of coding languages and testing methods. Data governance is another crucial aspect, involving the establishment and documentation of data governance projects and recommendations. The role also requires leadership skills, including respect for the individual, acts with integrity, and service to the customer. Minimum qualifications include a bachelor's or master's degree in Computer Science and relevant experience in software or data engineering.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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