Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Named Account Manager - BFSI

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 29, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are seeking experienced sales professionals to drive sales engagements into select strategic Enterprise accounts in West India. The ideal candidate will have exceeding quota sales experience, a rolodex of mid to senior level connects in the strategic FSI accounts in West India, and practical knowledge of routing and switching products. The company values innovation, collaboration, and execution, and offers development and personal wellbeing programs to support employees.

ITSM Developer

Company: Generix

Location: Other US Location

Posted Jan 29, 2025

Generix Group, a leading SaaS vendor, specializes in Collaborative Supply Chain solutions. Their platform optimizes physical and logical flows with WMS, TMS, RMS, VMI, einvoicing, ereporting, EDI, P2P, and O2C solutions. They support over 4500 companies in 60+ countries, processing millions of invoices and messages daily. The ITSM Developer role involves developing and customizing ServiceNow applications, designing workflows, integrating with other systems, providing support, and maintaining documentation. Qualifications include a relevant degree, 2+ years of ServiceNow experience, and certifications like CAD, CSA, and ITIL Foundation. Fluency in French and English is required.

Commercial Contract Manager

Company: CityFibre

Location: Other US Location

Posted Jan 29, 2025

CityFibre, the UK's largest fibre-only network, is seeking a Commercial Contract Manager. The role involves managing commercial contracts, ensuring stakeholders understand their terms, and driving value creation. The company offers a competitive salary, car allowance, and a range of benefits. CityFibre is committed to diversity and inclusion, and provides support for employees' wellbeing and career growth.

Analyst-Risk & Insurance

Company: Dr. Reddy’s Laboratories

Location: Other US Location

Posted Jan 29, 2025

Dr Reddys Laboratories Ltd is a leading multinational pharmaceutical company with a mission to accelerate access to affordable and innovative medicines. Established in 1984, the company has grown to 24,000 employees across 66 countries. The company is committed to access, affordability, and innovation, guided by deep science, progressive people practices, and robust corporate governance. Dr Reddys aims to reach over 15 billion patients by 2030, focusing on sustainability and equal opportunity employment. The Analyst - Risk and Insurance role involves risk identification, monitoring, assessment, and mitigation, as well as insurance accounting oversight. The ideal candidate should have a CA, CMA, CWA, or BTech degree, 2-5 years of experience, and strong analytical, interpersonal, and organizational skills.

Junior Field Applications Engineer (FAE)

Company: Renesas Electronics

Location: Other US Location

Posted Jan 29, 2025

Renesas Electronics is seeking a dynamic Junior Field Applications Engineer with expertise in Analog and Power Products. The role involves supporting customers in France, providing technical device and systems support, and assisting with design phases. The ideal candidate should have up to three years of relevant experience, a degree in Electrical Engineering, and strong problem-solving skills. Renesas offers a flexible and inclusive work environment, opportunities for career advancement, and a commitment to diversity and inclusion.

Java Engineer, Car Data (f/m/x)

Company: AUTO1 Group

Location: Other US Location

Posted Jan 29, 2025

AUTO1 Group Technology is seeking a Java Engineer with 3+ years of experience in Java programming, Spring-based technologies, and AWS. The role involves architecting, developing, QA, shipping, monitoring, and maintaining software throughout the entire development life cycle. The engineer will work with 300+ restful microservices, drive technological innovations, and mentor team members. AUTO1 Group offers an educational budget, team events, and flexible working hours. The company values diversity and open communication.

Employee Relations Specialist

Company: Evolution

Location: Other US Location

Posted Jan 29, 2025

Evolution Georgia, a Swedish company in the online casino entertainment industry, is seeking an Employee Relations Specialist. The role involves managing legal proceedings, supporting People Managers on ER activities, and ensuring compliance with employment laws. The ideal candidate should have a law degree, at least 1 year of legal experience, and strong Georgian employment law knowledge. Fluency in Georgian and English is essential, along with analytical thinking, relationship-building skills, and the ability to work in a fast-paced environment. Evolution Georgia offers a diverse workplace, development opportunities, and various benefits.

Docker Containerization Specialist

Company: Ascertia – An InfoCert Company

Location: Other US Location

Posted Jan 29, 2025

Ascertia is seeking a Docker Containerization Specialist for a permanent, full-time position. The role involves designing, implementing, and optimizing containerized solutions using Docker and related technologies. The specialist will enhance application deployment processes, ensuring scalability, reliability, and efficiency. Responsibilities include containerization, orchestration, pipeline automation, performance optimization, security implementation, infrastructure management, documentation, and support. Qualifications include a degree in Computer Science or related field, proven experience in containerization technologies, hands-on experience with orchestration platforms, expertise in CICD tools, understanding of microservices architecture, proficiency in Linux, experience with cloud platforms, knowledge of container security tools, familiarity with logging and monitoring tools, and programming knowledge. Soft skills include problem-solving, communication, and collaboration abilities. Ascertia offers a dynamic job opportunity with professional growth, a good remuneration package, bi-annual bonuses and increments, paid time off, complementary meals, an employee referral bonus program, paid maternity/paternity leaves, and company-sponsored activities.

Specialist Partnership Campaigns

Company: Delivery Hero

Location: Other US Location

Posted Jan 29, 2025

talabat, a subsidiary of Delivery Hero, is seeking a Campaign Specialist for their growing Grocery Store, talabat mart. The role involves coordinating events, advertising initiatives, and marketing campaigns to promote the service. Key responsibilities include supporting daily campaign executions, working with stakeholders to grow sales, assisting in creative production for tradedriving campaigns, and collaborating with the marketing team to develop content for brand awareness and customer acquisition.

Data Strategist

Company: Devoteam

Location: Other US Location

Posted Jan 29, 2025

The company, a Premier Google Cloud partner, aims to modernize IT infrastructure and elevate customer experiences using innovative Google Cloud solutions and AI/ML technologies. They offer services like cloud migration, modernization, hybrid/multi-cloud strategies, and AI/ML solutions. The role of a Data Strategist involves defining data strategies for clients, aligning strategic goals with operational objectives, and implementing value-added data and AI use cases. The ideal candidate should have experience in IT consultancy, data management, and cloud solutions, with strong communication and client-facing skills.

Product Manager - New Products

Company: Shift (shift.com.au)

Location: Other US Location

Posted Jan 29, 2025

Shift is a company dedicated to assisting Australian SMEs with cashflow management and financial product selection. They offer a collaborative culture and market-leading technology. The company is currently seeking an innovative Product Manager to lead the launch of new products, manage their growth, and shape future offerings. The ideal candidate will have experience in commercial or B2B markets, a strong background in banking products, and the ability to navigate uncertainty. Shift provides a flexible working environment, family support, wellness focus, and a positive work atmosphere.

Cash Management Consultant (French Speaker)

Company: Inetum

Location: Other US Location

Posted Jan 29, 2025

Inetum, a European leader in digital services, is seeking a Cash Management Consultant to join their team in Lisbon. The role involves providing administrative support for cash management, drafting contracts, implementing solutions, and handling client requests. The ideal candidate should have an academic background in Finance, Business Administration, or a related field, with at least 1 year of experience in Banking Operations, Hospitality, or Customer Service. Fluency in French and English is mandatory, along with proficiency in MS Office and excellent communication skills. The role offers a hybrid work environment with office presence in Lisbon 12 times per week.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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