Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Lead Systems Engineer

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

Grab, Southeast Asia's leading superapp, is seeking a lead systems engineer for endpoint and patch management. The role involves managing SaaS systems, automating tasks, collaborating with stakeholders, and leading project planning. The ideal candidate should have extensive experience in Windows, Linux, MacOS, iOS, Android, and ChromeOS endpoint management, as well as MDM providers and OS/application patch management. Strong scripting and automation skills, along with knowledge of security benchmarks and ITIL processes, are required. Grab offers comprehensive benefits and fosters an inclusive work environment.

Category Buyer Specialist, GrabMart

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

GrabMart, a rapidly growing startup within Grab, is seeking an Account Management Specialist. The role involves establishing and managing strong business relationships with top merchants to drive growth for GrabMart. Key responsibilities include leading all elements of account management, driving growth in key accounts, and forming deeper relationships with partners through collaboration in other areas. The ideal candidate will have a Bachelor's degree in Business Management or equivalent, 3 years of relevant experience, and experience in managing FMCG clients or ecommerce categories.

Customer Support Specialist II - San Pedro Sula

Company: PartnerHero

Location: Other US Location

Posted Jan 28, 2025

PartnerHero, a recognized Most Loved Workplace, is seeking talented individuals for phone-based Customer Support roles in San Pedro Sula, Honduras. The role involves providing exceptional customer service via email, chat, and phone, analyzing recurring issues, and using premade scripts. The company values diversity, inclusion, and offers a competitive base salary, generous paid vacation, and a benefits package. The core values include care for others, embracing growth, manifesting trust, taking ownership, and being humble.

Senior Frontend Developer (Core)

Company: Social Discovery Group

Location: Other US Location

Posted Jan 28, 2025

Social Discovery Group (SDG) is a leading social discovery company with 60+ brands and 500 million users. They aim to combat loneliness and isolation through AI-driven platforms like Dating.com, DateMyAge, and Cupid Media. SDG invests in global IT startups and has a team of 1200 professionals working remotely from various locations. They recently achieved Great Place to Work US Certification. SDG is seeking a Senior FrontEnd Developer to customize and optimize their services, offering a remote full-time position with benefits such as vacation, wellness days, bonuses, professional training, health benefits, and a gamified gratitude system.

Product Owner

Company: Daxko

Location: Other US Location

Posted Jan 28, 2025

Daxko is seeking a Product Owner to collaborate with an agile team, understand customer needs, and articulate them to the development team. The ideal candidate should be highly collaborative, possess business and technical savvy, and have a big-picture vision. The role involves driving product delivery, formulating product vision and strategy, and working closely with Product Managers, Engineers, and Customer Success teams. The company values diversity and offers a range of benefits including hybrid work model, leave entitlements, health insurance, and learning development opportunities.

Senior Software Engineer - Reactjs / AWS

Company: 3Pillar Global

Location: Other US Location

Posted Jan 28, 2025

3Pillar Global is a leading product development partner, specializing in building digital products that drive revenue and customer growth for industry leaders in various sectors. The company's key differentiator is its Product Mindset, which focuses on building for outcomes and aligning with client goals. They have been recognized as a Great Place to Work for seven consecutive years. The role involves facilitating communication with clients, crafting high-quality code, participating in planning and estimation efforts, gathering requirements, executing complex activities, promoting client success, engaging in agile software development, mentoring others, and driving project delivery. The minimum qualifications include 5+ years of experience in React, AWS, Agile methodologies, Object-Oriented Programming, high-level design, and enterprise-level systems. Additional desired experience includes ORMs, microservices, unit testing, cloud technologies, and specific client-engagement technologies.

Lead Solution Specialist, Finance Systems (EPBCS)

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

Grab, Southeast Asia's leading superapp, is seeking a skilled Oracle EPM professional for an onsite role in Bangalore. The ideal candidate will have 6+ years of experience configuring Oracle EPM modules, proficiency in EPBCS modules, and expertise in writing business rules and calc scripts. The role involves collaborating to implement and support Oracle EPM products, enhancing existing applications, and ensuring accurate data validation. Grab offers a comprehensive benefits package and is committed to building an inclusive and equitable workplace.

Channel Partner Manager

Company: Hevo Data

Location: Other US Location

Posted Jan 28, 2025

Hevo, a San Francisco-Bangalore based company with over 2000 customers in 45+ countries, is seeking a Channel Partner Manager to expand and optimize its partner ecosystem. The role involves identifying and onboarding high-potential partners, enabling partner success, maximizing partner impact, aligning efforts for growth, innovating incentives and programs, monitoring and optimizing partner KPIs, building trusted relationships, and staying ahead of trends. The ideal candidate should have 5-7 years of experience in channel management, partnerships, or sales, preferably in SaaS or technology, with exceptional communication and interpersonal skills, a strategic mindset, problem-solving abilities, self-starting skills, and a growth-oriented approach.

Sales Coordinator - WAW, PL

Company: CIC (Cambridge Innovation Center)

Location: Other US Location

Posted Jan 28, 2025

CIC Warsaw is seeking a Sales Coordinator for a full-time position. The ideal candidate will be highly organized, detail-oriented, and able to handle multiple responsibilities across locations. The role involves streamlining processes, managing client relationships, and supporting sales efforts. The company offers a competitive compensation package, private medical care, city transportation card, and access to a training budget. CIC Warsaw is an equal opportunity employer.

Project Manager II

Company: JPMorganChase

Location: Other US Location

Posted Jan 28, 2025

JPMorgan Chase & Co.'s Consumer & Community Banking division is seeking a Senior Project Manager to oversee multiple small-medium projects or one large project with potential cross-departmental impacts. The role involves managing project teams from ideation to completion, ensuring quality and timeliness. The ideal candidate should have a Bachelor's Degree, proven project management experience, excellent communication skills, and strong organizational abilities. The division leads in credit card sales, deposit growth, and digital solutions, focusing on customer satisfaction and providing innovative financial solutions to consumers, small businesses, and prominent clients globally.

Senior Engineer II - Java Full Stack

Company: Daxko

Location: Other US Location

Posted Jan 28, 2025

Daxko is a company that specializes in providing solutions for health and wellness facilities, aiming to make operations efficient and member engagement delightful. They are currently seeking an experienced Java Software Engineer to develop high-quality applications, collaborate with product managers, and ensure seamless application development. The ideal candidate should have a minimum of 6 years of commercial software development experience, knowledge of SaaS delivery platforms, and experience with modern client-side single page application development. Additional qualifications include expertise in Java, Spring, Hibernate, object-oriented programming, web services, and APIs. Familiarity with JavaScript, HTML5, and CSS3 is also preferred. Daxko values diversity and offers a range of benefits and perks to full-time team members, including a hybrid work model, leave entitlements, group health insurance, and learning and development opportunities.

Senior Power Systems Engineer (m/f/d) Grid Integration

Company: Fluence

Location: Other US Location

Posted Jan 28, 2025

Fluence, a global market leader in energy storage and optimization software for renewables and storage, is seeking a Senior Power Systems Engineer for Grid Integration. The role involves working with stakeholders to ensure timely grid connections, supporting grid modeling studies, and assisting technical teams in maintaining and updating proprietary models. The ideal candidate should have a Masters Degree in electrical engineering with emphasis on power systems or renewable energy systems, and proficiency in power system analysis and control simulation tools. Fluence offers attractive pay, 30 days annual vacation, hybrid working, and a culture based on values within diverse teams.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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