Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

QA Engineer

Company: Ryz Labs

Location: Other US Location

Posted Jan 27, 2025

RYZ Labs, a startup studio founded in 2021 by experienced entrepreneurs, is seeking a QA Engineer for a remote position in Argentina. The role involves ensuring high-quality standards for self-driving robotic carriers used for food delivery. The ideal candidate should have 3+ years of experience in software testing, a strong understanding of SDLC and QA methodologies, and familiarity with programming languages like Python, Java, or C++. Key responsibilities include designing and executing test plans, performing functional and performance testing, and collaborating with various engineering teams. RYZ Labs offers an environment of opportunities, learning, growth, and challenging projects, with a focus on customer-centricity, action, ownership, humility, frugality, impact, and continuous improvement.

Analytics Engineering Manager (100% remote-friendly within Spain)

Company: DocPlanner

Location: Other US Location

Posted Jan 27, 2025

Docplanner Tech is seeking an Engineering Manager for the Analytics Engineering Team. The role involves managing a team of engineers and specialists, leading technical decisions, and ensuring data integrity for data governance initiatives. The team is responsible for data modeling, DWH engineering, and web tracking. The company offers a competitive salary, flexible benefits, and a remote or hybrid work model. Docplanner Tech values diversity and promotes equal opportunities.

Engineering Team Lead

Company: Ryz Labs

Location: Other US Location

Posted Jan 27, 2025

RYZ Labs, a startup studio founded in 2021 by experienced entrepreneurs, is seeking an Engineering Team Lead based in Argentina or Uruguay. The role involves working with a North American product team to build high-quality solutions across multiple product streams. The ideal candidate should have deep experience in building web applications at scale using Ruby on Rails, leading and growing engineering teams, and understanding frontend technologies. Key responsibilities include writing clean code, designing robust features, mentoring team members, and ensuring sufficient test coverage. RYZ Labs offers an environment of opportunities for learning, growth, and challenging projects, with a focus on customer-first mentality, bias for action, ownership, humility and respect, frugality, delivering impact, and raising standards.

Outside Sales Account Executive, West

Company: Xplor Technologies

Location: Other US Location

Posted Jan 27, 2025

Xplor is a global platform offering SaaS solutions and embedded payments for businesses in various verticals. They are seeking an Outside Sales Account Executive in El Paso, TX to develop relationships with small to medium-sized businesses, manage sales pipelines, and close deals for their payment processing services. The role requires a minimum of 2 years of B2B sales experience, a hunter mentality, and the ability to self-source leads. Xplor values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, including commissions, residuals, and bonuses, along with a collaborative team environment and various perks such as mental health support, flexible work arrangements, and career development opportunities.

Menu Trading Manager

Company: Gousto

Location: Other US Location

Posted Jan 27, 2025

Gousto, a fast-growing UK-based recipe box company, is seeking a Food Trading Manager for a permanent position in London with hybrid working. The role involves identifying trading opportunities, developing initiatives, and collaborating with multiple teams to drive profitable growth. The ideal candidate is analytical, result-oriented, and a strong collaborator with excellent communication skills.

Senior Product Designer

Company: Ryz Labs

Location: Other US Location

Posted Jan 27, 2025

Ryz Labs, a startup studio founded in 2021 by experienced entrepreneurs, is seeking a Senior Product Designer with 5+ years of experience. The role involves leading the design process, collaborating with cross-functional teams, and improving post-transaction touchpoints on an ecommerce platform. The ideal candidate should have proficiency in Figma, expertise in user-centered design, and a result-oriented mindset. Ryz Labs offers remote work opportunities in Argentina and Uruguay, with a focus on customer-first mentality, bias for action, ownership, humility, frugality, and delivering impact.

Regional Coordinator

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 27, 2025

NEC Software Solutions is seeking a Regional Coordinator for the Newborn Hearing screening programme in the South of Ireland. The role involves managing day-to-day clinical activities, ensuring robust processes, managing service staff, and overseeing workforce training and accreditation. The coordinator will work with various stakeholder organizations to deliver the programme in line with national standards, aiming for early detection and prevention of hearing loss. Key responsibilities include maintaining records, capacity planning, health and safety assessments, staff performance monitoring, and recruitment. The ideal candidate should have experience in healthcare, managing staff, and using bespoke screening database software. Excellent interpersonal, organizational, and communication skills are essential, along with the ability to work independently or as part of a team. A full driving licence is required, and the role is exempt from the Criminal Justice Spent convictions and certain disclosures Act 2016.

Key Account Consultant

Company: Slang

Location: Other US Location

Posted Jan 27, 2025

Slang, a global startup spun out of MIT, is seeking a Key Account Consultant in Bogotá, Colombia. The role involves developing long-term customer relationships, supporting account setup, tracking adoption and learning progress, and providing consultancy services. Slang offers a highly adaptive e-learning platform for professional English courses and proficiency tests in various fields. The company is committed to diversity and has received recognition from Bloomberg LABS, Forbes, and the World Economic Forum.

Display Manager - hybrid working model

Company: lastminute.com

Location: Other US Location

Posted Jan 27, 2025

The company, lastminutecom, is seeking a Display Manager to join their team of 1700 employees worldwide. The role involves leading the Display channel, managing campaigns, analyzing results, and communicating with key managers. The ideal candidate should have experience in managing Display campaigns, strong analytical skills, and excellent communication abilities. The company offers a hybrid working model, shorter working week, flexible hours, and various perks such as volunteering days, elearning platforms, and travel industry discounts. The company values diversity and inclusion.

Analytics Engineering Manager (100% remote-friendly within Poland)

Company: DocPlanner

Location: Other US Location

Posted Jan 27, 2025

Docplanner Tech is seeking an Engineering Manager for the Analytics Engineering Team. The role involves managing a team of engineers and specialists, leading technical decisions, and ensuring data integrity for decision-making processes. The team is responsible for data modeling, DWH engineering, and web tracking. The company values diversity, remote work, and offers competitive compensation, benefits, and a flexible work environment.

Senior Manager, Strategy & Corporate Development

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Jan 27, 2025

Equitable Bank, Canada's Challenger Bank, is seeking a Senior Manager for Strategy and Corporate Development. The role involves supporting the Vice President in strategic planning, enterprise-wide initiatives, and strategy execution. The successful candidate will work on new opportunity identification, enterprise performance and growth, and strategy execution. They will also be responsible for conducting research, gathering information, and monitoring market trends. The ideal candidate should have 6-8 years of experience in Management Consulting, Strategy, Investment Banking, or Corporate Development, preferably in financial services. They should possess strong analytical skills, excellent communication abilities, and experience in managing internal and external stakeholders.

Outside Sales Account Executive, West

Company: Xplor Technologies

Location: Other US Location

Posted Jan 27, 2025

Xplor is a global platform offering SaaS solutions and embedded payments for businesses in various verticals. They are seeking an Outside Sales Account Executive in San Diego, CA, to sell their payment processing services. The role involves developing relationships with small to medium-sized businesses, managing a sales pipeline, and closing sales. Qualifications include a minimum of 2 years of B2B sales experience, a valid driver's license, and the ability to work independently and as part of a team. Xplor values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, benefits, and a collaborative work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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