Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Program/Project Management Analyst

Company: Link Solutions, Inc.

Location: Other US Location

Posted Jan 27, 2025

Link Solutions Inc is a reliable IT service provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility. They are ISO certified and CMMI ML3 for Services and Development. The company is currently seeking a Program/Project Management Analyst in Patuxent River, MD. The role involves supporting complex IT and software development projects, developing project schedules, budgets, and performance reports, coordinating with cross-functional teams, and ensuring compliance with federal and DoD regulations. The ideal candidate should be a US citizen with active DoD Top Secret Clearance, PMP certification, a Bachelor's degree in Business Administration or related field, and at least 10 years of experience in program/project management with at least five years in senior roles managing large-scale federal IT projects.

Talent Administrator & Coordinator

Company: Cielo Talent

Location: Other US Location

Posted Jan 27, 2025

Cielo, a leading strategic Recruitment Process Outsourcing (RPO) partner, is seeking a Talent Administrator & Coordinator. The role involves providing administrative support to the talent acquisition process, including phone screening, scheduling interviews, and updating candidate statuses in recruitment systems. The ideal candidate should have experience in a business or office environment, strong communication skills, and proficiency with Microsoft Office suite. The position offers a salary range of $28,000 - $45,000, annual bonus, and comprehensive benefits. Cielo is an equal opportunity employer.

Computer and Information Systems Manager (Senior Level)

Company: Link Solutions, Inc.

Location: Other US Location

Posted Jan 27, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility services. They are quality and compliance-focused, with certifications such as ISO 9001, ISO 20000, ISO 27001, and CMMI ML3 for Services and Development. The company is currently seeking a Computer and Information Systems Manager Senior Level to join their team in Patuxent River, MD. The role involves managing day-to-day IT operations, overseeing the development and deployment of IT systems, leading modernization initiatives, and ensuring compliance with federal and DoD standards. The position offers opportunities for advancement, growth, and contributing to national security. Qualifications include US citizenship, active DoD Secret Clearance, IAT Level II Certification, a Bachelor's degree in information systems or related field, and at least 10 years of experience in IT systems management within a DoD IT environment.

Legal Manager

Company: Unlimit

Location: Other US Location

Posted Jan 27, 2025

Unlimit, a global fintech company founded in 2009, is seeking a corporate lawyer with 5 years of in-house experience in the financial industry. The role involves providing legal coverage for the company's EU and global business, researching and advising on legal and regulatory matters, drafting and negotiating internal documents, and managing legal projects. The company offers an attractive salary, vacation days, sick pay, paid holidays, a modern workplace in Limassol, Cyprus, and a multicultural working environment.

Talent Sourcer

Company: Cielo Talent

Location: Other US Location

Posted Jan 27, 2025

Cielo, a leading strategic Recruitment Process Outsourcing (RPO) partner, is seeking a Talent Sourcer. The role involves identifying and engaging potential candidates, using various sourcing techniques and channels. The Talent Sourcer will review job adverts, process applications, and evaluate candidate qualifications. They will also maintain accurate candidate data, promote the employer brand, and coordinate feedback. The ideal candidate should have a high school diploma, a bachelor's degree in human resources or a related field is preferred, and 1 year of experience in sourcing, recruiting, or talent administration. Familiarity with applicant tracking systems and proficiency in using various sourcing methods are required.

Senior Back-End Engineer

Company: Sigma Software Group

Location: Other US Location

Posted Jan 27, 2025

Sigma Software is looking for an experienced backend developer with expertise in JavaScript, TypeScript, and Node.js. The ideal candidate will have a strong background in AWS services, API design, and testing. They will be responsible for creating new features, expanding the platform, and ensuring robust, secure, scalable, and well-documented APIs. The role requires independent operation, problem-solving, and effective communication. Bonus points for experience in application performance monitoring, security engineering, DevOps, data pipelines, and frontend development with React.

Senior Project Manager

Company: Paladin Technologies

Location: Other US Location

Posted Jan 27, 2025

The job overview involves planning, organizing, and controlling project activities for electronic security installation projects. Key responsibilities include project planning and coordination, communication and stakeholder management, project ownership and management, job closure, and general accountabilities. The role requires high school diploma or equivalent, 5-8 years of functional project management experience, a valid driver's license, and the ability to pass background checks and drug screens. Preferred qualifications include administrative or project management experience, a degree in a technical capacity, and PMP or PMI certification. The role involves working in various environments, including office and construction sites, and may require limited overnight travel.

Category Manager - Wolt Market

Company: Wolt

Location: Other US Location

Posted Jan 27, 2025

Wolt, a Helsinki-based technology company, is seeking a Wolt Market Category Manager. The role involves owning category performance, managing supplier relationships, and collaborating with various teams to optimize trading performance. The ideal candidate should have experience in grocery retail, key account management, or consulting, with strong communication and negotiation skills. Fluency in Croatian and English is required. Wolt is committed to diversity, equity, and inclusion, and offers a high-growth environment with opportunities for ownership and ambitious teamwork.

[GTC] Back-end Software Engineer (Java)

Company: Software Mind

Location: Other US Location

Posted Jan 27, 2025

Software Mind is a global company that develops transformative solutions using emerging technologies. They are seeking a Java Developer with at least 5 years of experience, preferably with Kotlin, Spring Framework, SQL, and Java web services. The role involves supporting the tech lead, implementing designs, conducting code reviews, and providing production support. The company offers a competitive salary, flexible working hours, and a supportive organizational culture with additional benefits like medical insurance, self-development leaves, and team building activities.

Senior Recruiter

Company: Cielo Talent

Location: Other US Location

Posted Jan 27, 2025

Cielo, a leading strategic Recruitment Process Outsourcing (RPO) partner, is seeking a Senior Recruiter with commercial pharmaceutical experience. The role involves acting as a brand ambassador, delivering top talent, and mentoring team members. Responsibilities include sourcing candidates, conducting interviews, and ensuring a strong talent pipeline. The position requires a Bachelor's degree, at least five years of result-oriented recruiting experience, and expertise in deep web sourcing techniques.

Account Manager - Wolt for Work (m/w/d)

Company: Wolt

Location: Other US Location

Posted Jan 27, 2025

Wolt for Work is seeking a hands-on Account Manager to accelerate growth in Germany. The role involves managing top-tier clients, onboarding and activating acquired corporate clients, and developing strong relationships. The ideal candidate should have proven account management experience, strong sales skills, analytical abilities, and excellent communication skills in English and Swedish. The position offers opportunities for ownership, teamwork, and professional growth in a high-growth environment.

Program Manager (Senior Level)

Company: Link Solutions, Inc.

Location: Other US Location

Posted Jan 27, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility services. The company is quality and compliance-focused, holding several certifications and appraisals. They are currently seeking a Program Manager Senior Level for their team in Patuxent River, MD. The role involves managing a large-scale multifunctional team, delivering IT software development and cybersecurity services, and ensuring contract performance aligns with the objectives of the Naval Air Warfare Center Aircraft Division (NAWCAD). The Program Manager will play a critical role in maintaining communication with government stakeholders, managing risks, and driving process improvement initiatives. The ideal candidate should be a US Citizen with an active DoD Secret Clearance, PMP Project Management Professional certification, and at least 10 years of program management experience in a DoD environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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