Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Assurance Manager

Company: LGC

Location: Other US Location

Posted Jan 27, 2025

The National Institute for Health Research (NIHR) is seeking an experienced Assurance Manager to join their team in London, UK. The role involves contributing to the development and delivery of the annual assurance plan, conducting annual reviews of research organizations, and overseeing the gathering and communication of assurance information. The ideal candidate should have a minimum of 1 year of experience in internal audit and assurance reviews, proven experience in risk management, financial management, and audit, and strong collaboration skills. The position offers a competitive salary, benefits, and a collaborative work environment.

Vynmac / Vyndaqel Team Lead (Sr. Manager)

Company: Pfizer

Location: Other US Location

Posted Jan 27, 2025

The text describes a senior manager position for the Vyndaqel and Vynmac team within the Amyloidosis Commercial Strategy Team at Pfizer. The role involves leading strategic development of the brand, managing financial and human resources, and ensuring efficient team performance. Key responsibilities include developing precise financial forecasting, creating an operating plan, and generating incremental revenue. The role also involves leading market research, developing brand plans, and managing portfolio sustainability. The ideal candidate should possess strong leadership, logical thinking, problem-solving, and collaboration skills. A bachelor's degree or advanced MBA is preferred, along with extensive experience in pharmaceutical business strategy and people management. Fluency in English and Japanese is required.

Senior Engineer, Software Development Engineering (Apps) - ( C++, Firmware Development ) (Exp. 2 - 4 years)

Company: Western Digital

Location: Other US Location

Posted Jan 27, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The company is currently seeking a candidate with 13 years of experience in CS, CE, EE, EC, or equivalent, with a strong background in C, C++, SystemC, and low-level firmware development. The candidate will work on developing, maintaining, and testing SoC models for HDD and NAND storage, collaborating with design, verification, and firmware development teams. Western Digital values diversity and inclusivity, fostering an environment where every individual can thrive.

Senior Program Manager

Company: CyberArk

Location: Other US Location

Posted Jan 27, 2025

CyberArk, a global leader in Identity Security, is seeking a Program Manager with a minimum of 5 years of experience in Product Management or R&D. The role involves driving complex programs, implementing SaaS product management methodologies, and fostering strong partnerships with corporate functions. The ideal candidate should have a data-driven mindset, strong analytical skills, and proficiency in project management and BI tools. They should also be an excellent communicator with strong presentation skills and proficiency in English.

Payroll Sr. Associate - French and/or Dutch speaker (12 months fixed term)

Company: Pfizer

Location: Other US Location

Posted Jan 27, 2025

Pfizer's Enabling Functions Hubs consolidate professional services like Finance, HR, Digital, and Sourcing into a shared services structure. These hubs, located in six strategic locations, facilitate standardized and scalable operational activities for greater enterprise synergies. The Sr Associate Payroll role involves managing payroll activities, ensuring accuracy, and maintaining compliance. The role requires a Bachelor's degree in Finance, Accounting, HR, or related field, and at least 3 years of experience in payroll accounting or HR. Fluency in French or Dutch is required. Pfizer is committed to a patient-centric approach, digital transformation, and fostering a diverse and inclusive workforce.

New Grad Developer, Programming

Company: Western Digital

Location: Other US Location

Posted Jan 27, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The company is a key partner to many large organizations, supporting the storage infrastructure behind various platforms. As a software developer, you will work with cross-functional teams to develop, test, and maintain HDD manufacturing software applications using C. The role requires a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, along with basic knowledge of C#, .NET, and LINQ. Familiarity with MS SQL and understanding of software development lifecycle are also required. Western Digital values diversity and inclusivity, offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate their hiring process.

Staff Engineer, Software Development Engineering (Apps)

Company: Western Digital

Location: Other US Location

Posted Jan 27, 2025

Western Digital, a company with over 50 years of experience in data storage, is seeking a skilled software developer for their SSD products team. The ideal candidate will have extensive experience in application development on the Windows platform, proficiency in C++ STLBoost programming, and a strong understanding of data structures and design patterns. The role involves designing and implementing in-house software tools for SSD product testing, and the ability to work independently in a fast-paced environment. Prior experience with AgileScrum is required, and knowledge of Python or other scripting languages, as well as storage protocols like SCSI, ATA, and NVMe, is preferred.

SENIOR, DATA SCIENTIST

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 27, 2025

Walmart Data Ventures is seeking an experienced Senior Data Scientist/Machine Learning Engineer to develop and deploy machine learning models for complex business problems. The role involves working with cross-functional teams, understanding business needs, building scalable data ingestion pipelines, and promoting MLOps best practices. The ideal candidate should have a degree in Computer Science, Statistics, or related field, with 5+ years of experience in ecommerce or retail. They should be proficient in SQL, Big Data, cloud infrastructure, and data visualization tools. Excellent communication skills and the ability to collaborate with global teams are required.

Senior Engineer, Software Development Engineering (Apps) - ( C++, Firmware Engineering ) (Exp. 2 - 4 years)

Company: Western Digital

Location: Other US Location

Posted Jan 27, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The company is a key partner to large organizations, enabling systems for safer cities, smarter cars, and data centers. They are currently seeking a candidate with 13 years of experience in CS, CE, EE, EC, or equivalent, with a strong background in C, C++, SystemC, and low-level firmware development. The candidate will work on developing, maintaining, and testing SoC models for HDD storage. Western Digital values diversity and inclusivity, fostering an environment where every individual can thrive.

Product Analyst Customer Lending

Company: GoTo Group

Location: Other US Location

Posted Jan 27, 2025

The Product Analyst role at GoTo Group involves partnering with Product Managers and external stakeholders to understand new product offerings and recommend impactful metrics. The role requires rigorous data analysis, AB experiment design, user behavior analysis, and collaboration with engineering teams. The ideal candidate should have a BS in Statistics, Math, Computer Science, Engineering, Economics, or Business, with at least 3 years of analytical experience. Strong SQL skills, proficiency in Excel/Google Spreadsheets, and experience in creating data pipelines and automated dashboards are essential. The role is critical in empowering users with financial responsibility tools and requires a blend of data analysis, statistical testing, and product management.

Proposal Manager / Gestionnaire de propositions

Company: Motorola Solutions

Location: Other US Location

Posted Jan 27, 2025

Motorola Solutions is a global company dedicated to enhancing safety through critical communications, video security, and command center technologies. They support public safety agencies and enterprises, enabling coordination for safer communities, schools, hospitals, and businesses. The North America Proposal Center (NAPC) delivers over 2,500 customer-focused proposals annually, providing proposal management, writing, and multimedia services. The Proposal Manager role involves managing the bid-proposal process, establishing cross-functional teams, organizing bid scrubs, pricing and risk reviews, and ensuring timely, high-quality responses. The ideal candidate should be bilingual in French and English, have strong writing and project management skills, and be able to work in a high-stress environment.

Director Client Consulting VCA

Company: Visa Inc,

Location: Other US Location

Posted Jan 27, 2025

Visa Consulting and Analytics (VCA) is seeking a Director to join their Mexico consulting practice. The role involves developing high-impact projects for Visa's clients in Mexico, delivering and implementing projects, and supporting business development activities. The ideal candidate will have 5+ years of relevant experience in consulting, investment banking, private equity, or strategic planning. They should possess strong analytical skills, strategic thinking, and the ability to handle multiple projects concurrently. Excellent communication and leadership skills are also required. This is a hybrid role based in Mexico City, with employees expected to work from the office 2-3 days a week.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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