Exceptional Customer Service Jobs in Other US Location
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Senior Associate - Web UI/UX
Company: TIAA
Location: Other US Location
Posted Jan 26, 2025
The Associate UX Design role at TIAA Global Capabilities is a pivotal position responsible for innovative and creative solutions within the design team. The role involves collaborating with cross-functional teams to deliver high-quality design projects, ensuring brand coherence, and improving user experiences. The Associate will lead end-to-end user experiences, collaborate with various teams, and stay updated on emerging UX trends. The role requires a university degree and 9-12 years of experience. The Associate will also mentor junior designers and foster a collaborative team culture.
Head of Global Risk
Company: Jeeves
Location: Other US Location
Posted Jan 26, 2025
Jeeves, a global financial operating system, is recognized for its innovative corporate card, cross-border payment, and spend management solutions. Operating in over 20 countries, it serves more than 5000 clients, from startups to SMBs. The company has received prestigious accolades, including being named one of The Information's 50 Most Promising Startups in 2023 and winning Fintech of the Year at the European Fintech Awards. Jeeves has raised over $380 million from top investors, including Andreessen Horowitz and Y Combinator. The Head of Global Risk role, based in São Paulo, Brazil, involves overseeing credit risk strategy, underwriting policies, and risk management across global operations, with a focus on Latin America. The ideal candidate should have strong credit acumen, a commercial mindset, and experience in managing credit risk portfolios in Latin America.
Product Analyst - Fraud Handling
Company: WISE
Location: Other US Location
Posted Jan 26, 2025
Wise is a global technology company aiming to revolutionize international money transfers by offering minimal fees, maximum ease, and full speed. They are seeking a Product Analyst passionate about their mission of 'Money Without Borders' to join their Financial Crime product team. The role involves driving analytics efforts, collaborating with cross-functional teams, and combating financial crime while ensuring a smooth customer onboarding experience. The ideal candidate should have strong quantitative skills, experience with SQL and Python, excellent communication skills, and a hustler mentality.
Business Recruiter
Company: Block
Location: Other US Location
Posted Jan 26, 2025
Block, a global technology company focused on financial services, is seeking a Recruiter with 3+ years of full-cycle recruiting experience. The role involves managing the full-cycle recruitment process, building relationships with hiring teams, sourcing candidates from various sources, and serving as a consultative advisor to the business. The ideal candidate should be fluent in English and Japanese, have experience working with partners at all levels, and possess a solution-oriented mindset. Block is committed to building an inclusive workplace and offers benefits designed to empower employees to do their best work.
Commercial Account Manager, Portfolio Management, Business Enterprise Solutions (BES)
Company: EQ Bank | Equitable Bank
Location: Other US Location
Posted Jan 26, 2025
Equitable Bank, a Canadian Challenger Bank, is seeking an Account Manager with proficient underwriting skills and commercial mortgage experience. The role involves managing renewals, assumptions, and annual reviews, ensuring compliance with lending guidelines, and delivering superior customer service. The ideal candidate should have a working knowledge of AML/ATF regulations, be bilingual, and possess strong analytical and communication skills. Equitable Bank offers competitive benefits, a fulfilling opportunity to join a top FinTech, and a barrier-free recruitment process.
Customer Support Specialist (Saturday-Wednesday)
Company: Klaviyo
Location: Other US Location
Posted Jan 26, 2025
Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for their APAC customers. The role involves providing high-quality product support, communicating effectively with customers, and resolving software issues. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of $80,000 to $120,000 AUD and is eligible for variable compensation and benefits.
Digital Marketing Specialist
Company: GoTo Group
Location: Other US Location
Posted Jan 26, 2025
GoTo Financial, a part of GoTo Group, the largest technology group in Indonesia, is seeking a highly motivated Digital Marketing Specialist. The ideal candidate should have at least 2 years of hands-on experience managing digital advertising campaigns, with a focus on Google Ads, Meta Ads, Facebook/Instagram, and TikTok Ads. They should be proficient in data analysis, have strong creative instincts, and excellent communication skills. The role involves leading integrated digital marketing campaigns, enhancing brand awareness, and staying updated with the latest digital marketing trends.
iOS Engineer (NordVPN)
Company: Nord Security
Location: Other US Location
Posted Jan 26, 2025
Nord Security, a global leader in internet privacy and security solutions, is seeking an experienced iOS developer for their team. The role involves developing and maintaining the NordVPN application for iOS, working in an Agile development cycle, and managing cross-team dependencies. The ideal candidate should have 3+ years of macOS/iOS development experience, SWIFT programming proficiency, GIT proficiency, understanding of CICD, and experience with writing UNIT/Integration tests. Bonus points for experience with Network Extension. The company offers a competitive salary range, access to Nord Security products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, more free time, and flexible working hours.
Senior Software Quality Assurance Analyst
Company: Wolters Kluwer
Location: Other US Location
Posted Jan 26, 2025
The job posting is for a Senior Software Quality Engineer position at Wolters Kluwer. The role involves applying knowledge of US tax law to build test suites, working with analysts, and ensuring data moves correctly between tax products. The ideal candidate should have 6-10 years of experience in ETL testing, with expertise in data validation and testing. They should be able to design, develop, and test complex ETL components, and have strong communication skills. Knowledge of US income tax systems and SQL queries is a plus. The role requires working in a decentralized team environment and using proprietary tools.
Customer Lifecycle Manager – India (Spanish/Portuguese/English Speaker)
Company: Extreme Networks
Location: Other US Location
Posted Jan 26, 2025
Extreme Networks, a global leader in networking solutions, is seeking an experienced Customer Lifecycle Manager fluent in Spanish and Portuguese. The role involves onboarding new customers, driving product adoption, managing install base accounts, and identifying new revenue streams. The ideal candidate should have 5-7 years of experience in managing install base customers, with a proven track record in upsell and crosssell strategies. Fluency in Spanish, Portuguese, and English is required, along with proficiency in CRM systems and email outreach tools.
Software Quality Assurance Engineer (Java/JS/TS and Playwright)
Company: Motorola Solutions
Location: Other US Location
Posted Jan 26, 2025
Motorola Solutions is seeking a Software Quality Assurance engineer to join their Evidence Software department. The role involves analyzing, designing, and maintaining software automation test scripts for the organization's products and systems. The ideal candidate should have at least 4+ years of quality assurance experience in Agile Development environments, with a minimum of 2+ years of experience with automated testing tools. The team uses a technology stack including Playwright or Cypress, Java v20, Marionette JS, Angular, GitLab or GitHub, and Microsoft Azure or AWS. Benefits include private medical coverage, life insurance, an Employee Stock Purchase Plan, an Employee Pension Plan, IP Tax Relief, yearly salary and bonus increases, flexible working hours, and hybrid remote work. The company is committed to an inclusive and accessible recruiting experience.
Head of Global Risk
Company: Jeeves
Location: Other US Location
Posted Jan 26, 2025
Jeeves, a global financial operating system, is recognized for its innovative corporate card, cross-border payment, and spend management solutions. Operating in over 20 countries, it serves more than 5000 clients, from startups to SMBs. The company has received prestigious accolades, including being named one of The Information's 50 Most Promising Startups in 2023 and winning Fintech of the Year at the European Fintech Awards. Jeeves has raised over $380 million from top investors, including Andreessen Horowitz and Y Combinator. The Head of Global Risk role, based in Mexico City, involves overseeing credit risk strategy, underwriting policies, and risk management across global operations, with a focus on Latin American markets. The ideal candidate should have strong credit acumen, a commercial mindset, and experience leading global credit risk teams in Latin America.