Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Strategy & Transformation (Advisory) Consultant

Company: ZS

Location: Other US Location

Posted Jan 23, 2025

ZS is a global consulting firm that focuses on improving life and how we live it. They value their people and offer a collaborative environment where individuals can drive impact by bringing a client-first mentality to each engagement. ZSers work on life-changing solutions for patients, caregivers, and consumers worldwide. The Strategy & Transformation solution area supports clients from strategy through to implementation and transformation, offering value by linking strategy and implementation seamlessly. Consultants in this area possess excellent unstructured problem-solving skills, strong analytical, project management, and communication skills. They work on a broad range of projects, including identifying key levers for growth, defining departmental vision, and developing new go-to-market models. ZS offers a comprehensive total rewards package, including health and wellbeing, financial planning, annual leave, personal growth, and professional development. They are committed to building a diverse and inclusive company where people bring their passions to inspire life-changing impact.

Bilingual Specialist - CAST

Company: Equifax Inc.

Location: Other US Location

Posted Jan 23, 2025

The Technical Support agent role involves providing escalated support to clients accessing Equifax products and services via the internet. This includes troubleshooting, explaining access methods, fulfillment, and activation. The agent will interact directly with customers, championing their needs and gathering feedback for product enhancements. The role also involves managing documentation, staying updated on product knowledge, assisting with training, and working closely with other departments. The ideal candidate should have clear communication skills, technical understanding, basic Windows operation knowledge, strong organizational skills, and a degree in Computer Science or equivalent. Experience with G Suite, ServiceNow, and Jira could set candidates apart.

Compliance Specialist

Company: Square

Location: Other US Location

Posted Jan 23, 2025

Square, a global technology company focusing on financial services, is seeking a Compliance Operations team member in Japan. The role involves monitoring for prohibited activities, ensuring compliance with laws and policies, and providing coaching and training. The ideal candidate should have 2+ years of experience in compliance or operations within a financial services firm, strong investigative and transaction analysis skills, and excellent communication abilities in both Japanese and English. Square is committed to building an inclusive economy and workplace, offering benefits designed to empower employees and support their career growth.

VP, Channels - EMEA & APJ

Company: Sonar

Location: Other US Location

Posted Jan 23, 2025

Sonar is a global company that provides solutions to help organizations build responsible, secure, and high-quality code. They are seeking a Vice President of Channels to lead and expand their partner ecosystem across EMEA and APJ. The role involves developing and executing a channel strategy, driving revenue growth, recruiting and managing strategic partners, and fostering strong relationships with key stakeholders. Sonar values a dynamic work culture that embraces diversity, work-life balance, and continuous learning. They are committed to creating a diverse work environment and are an equal opportunity employer.

Corporate Counsel, Legal - Investigations

Company: ServiceNow

Location: Other US Location

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a detail-oriented Ethics & Compliance professional for a remote role in Singapore. The successful candidate will lead and support internal investigations, collaborate with various teams, and contribute to quarterly presentations for the Audit Committee. The role requires a Juris Doctor degree, at least 7 years of relevant experience, and familiarity with antibribery, anticompetition, and sanctions regulations. Strong interpersonal, organizational, and communication skills are essential, along with the ability to work independently and as part of a fast-paced team.

Customer Support Specialist

Company: Review Wave

Location: Other US Location

Posted Jan 23, 2025

Aloha, a leading SaaS healthtech company, is seeking a Customer Support Specialist for an onsite position in McKinney, Texas. The role involves providing top-notch customer service, handling inbound/outbound calls, live chats, and emails, and maintaining detailed records. The company offers competitive pay, weekly in-house chiropractic care, company-provided lunches, regular team bonding events, and comprehensive health benefits. The ideal candidate is a complex problem solver, has previous customer support experience, and is comfortable working in a fast-paced environment.

Quality Performance Engineer

Company: ServiceNow

Location: Other US Location

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Performance Engineer to join their Product Quality Engineering team. The ideal candidate will have extensive experience in performance testing and engineering for enterprise software platforms, with a strong background in architecting and driving complex performance testing projects. The role involves providing end-to-end performance testing solutions, improving reliability and repeatability of performance testing, and collaborating with architecture and development teams to troubleshoot performance issues. The candidate should have a BSMS degree in Computer Science, strong handson technical skills, and experience with performance monitoring and profiling tools.

Jr. Account Receivable Associate

Company: Augmedix

Location: Other US Location

Posted Jan 23, 2025

Augmedix, a Commure Company, is seeking an Accounts Receivable (AR) team member to manage billing and payment data, ensuring accurate and up-to-date systems reporting. The ideal candidate should have a positive attitude, strong English communication skills, and experience with Gmail, GSuite, and task management software. The role involves owning internal and external AR communication channels, following collection strategies, and delivering collections reporting. The company offers competitive benefits, a highly driven team, and strong backing from top investors.

Senior Support Engineer

Company: EchoStar

Location: Other US Location

Posted Jan 23, 2025

DISH, an EchoStar company, is reimagining the future of connectivity with over 40 years of experience. Their brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile. The Technology teams challenge the status quo, innovating across industries. They are seeking a candidate with Dynatrace experience, SQL queries expertise, Python programming, AWS knowledge, and a good understanding of REST APIs. The role offers benefits such as insurance, wellbeing programs, professional development reimbursement, and time off.

Regional Account Manager UK/Ireland

Company: LGC

Location: Other US Location

Posted Jan 23, 2025

LGC Diagnostics & Genomics is seeking a dynamic Commercial Manager Oligos to grow key accounts in EMEA, driving innovation and success. The role is remote-based with 60% travel across the UK & Ireland. The Account Manager GBIreland will be responsible for effectively positioning and selling life science RUO products and services, requiring strong sales skills, scientific proficiency, and team collaboration. The ideal candidate should have a Bachelor's degree in biological or life sciences, business management, or a related field, with 2+ years of demonstrated sales success within the life sciences industry. Proficiency in managing complex sales processes, excellent communication skills, and strong computer skills are required. Prior experience with CRM software, particularly SalesForce.com, is preferred.

Customer Support Associate

Company: WISE

Location: Other US Location

Posted Jan 23, 2025

Wise is a global technology company that aims to simplify international money transfers and provide multicurrency banking services. They are seeking a full-time Customer Support representative in Tallinn, Estonia, who can communicate effectively in English, work flexible shifts, and thrive in a fast-paced environment. The role involves helping customers via email, phone, and chat, solving problems, and collaborating with other teams. The company offers a competitive salary, RSUs, flexible working, self-development budget, paid time off, and a 6-week sabbatical leave after four years. Wise values diversity, equity, and inclusion, and encourages candidates who are already authorized to work in Tallinn to apply.

Payment Lifecycle Analyst

Company: JPMorganChase

Location: Other US Location

Posted Jan 23, 2025

The job description is for a Payment Lifecycle Analyst role in the Payment Operations Team at JP Morgan. The role involves coordinating workflow, monitoring performance indicators, providing training, and handling complex business decisions. The ideal candidate should have previous Recon experience, strong communication and problem-solving skills, leadership abilities, and a good understanding of accounting concepts. Previous management experience and bank operations experience are preferred. JP Morgan is an equal opportunity employer that values diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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