Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Customer Success Coordinator

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Customer Success Coordinator to join their Americas team. The role involves supporting customers in the US, Canada, and LATAM, managing customer programs, collaborating with Account Managers, and providing operational and technical support. The ideal candidate should have 0-2 years of direct customer experience, excellent communication skills, and proficiency in English and preferably Spanish or Portuguese. Knowledge of procurement systems or SaaS solutions is an asset. The position offers a full-time, hybrid model in Mexico City, starting in March 2025. EcoVadis is committed to equity, inclusion, and reducing bias in their hiring processes.

Lead Accountant (m/f/d)

Company: Deezer

Location: Other US Location

Posted Jan 22, 2025

Deezer, a rapidly growing music streaming platform founded in 2007, is seeking a Lead Accounting Manager. The role involves managing daily accounting entries, preparing financial statements, ensuring compliance with regulations, and collaborating with other departments. The ideal candidate should have 5-6 years of experience in accounting or finance, deep knowledge of accounting standards, and proficiency in accounting software. Deezer values diversity and inclusion, offering various perks such as a Deezer premium family account, gym classes, and meal vouchers. The company is committed to fostering an inclusive culture and providing learning opportunities for all employees.

Senior Key Account Manager

Company: Guardant Health

Location: Other US Location

Posted Jan 22, 2025

Guardant Health, a leading precision oncology company, is seeking a Senior Key Account Manager for the UK. The role involves driving business expansion, strategic collaborations with NHS Hospital trusts, private cancer centers, and key opinion leaders. The ideal candidate should have extensive sales and account management experience in the UK, deep expertise in oncology therapies, and a proven track record in commercializing oncology tests. The role requires frequent travel, attendance at conferences, and the ability to work effectively with minimal supervision.

Feed Mill Manager

Company: Foster Farms

Location: Other US Location

Posted Jan 22, 2025

Foster Farms, a family-oriented company since 1939, is seeking a dedicated professional for a supervisory role in the feed mill. The ideal candidate should have a BSBA degree, 3+ years of mill experience, and 5+ years of supervisory experience. They must possess strong leadership skills, excellent communication abilities, and technical/mechanical proficiency. The role involves overseeing operations, ensuring quality control, managing personnel, and implementing cost-saving measures. Foster Farms values its team members and offers opportunities for growth and internal promotion.

Chief of Party – STEM Pathways

Company: Education Development Center

Location: Other US Location

Posted Jan 22, 2025

EDC, a leading nonprofit research and development firm, is seeking a Chief of Party for the USAID-funded STEM Pathways activity in Egypt. The COP will oversee project activities, staff, and subcontractors, ensuring alignment with MOETE's vision of expanding STEM education. The role requires a Masters or PhD in relevant fields, 10+ years of experience in managing donor-supported programming, and proven experience as a COP or in leadership roles. Fluency in English is required, and Arabic is preferred. EDC is an Affirmative Action Equal Opportunity Employer.

Software Solution Architect

Company: UL Solutions

Location: Other US Location

Posted Jan 22, 2025

This job description outlines a fully remote role in Advisory product sales. The role involves supporting primary sellers, working closely with customers, and providing technical expertise. Key responsibilities include gathering solution requirements, demonstrating implementation best practices, and delivering technical presentations. The role requires a Bachelor's or graduate degree in a related field, 5+ years of experience, and proficiency in MS Office and CRM software. The target annual pay range is $99,400 - $106,500, with a 42% on-target incentive based on performance. Benefits include health, wellness, and retirement savings plans.

Salesforce Product Owner - Sales & Marketing

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Salesforce Product Owner with 5+ years of experience. The role involves developing and maintaining scalable internal systems, understanding business requirements, and driving improvements to the EcoVadis SFDC org for Sales and Marketing. The ideal candidate should have strong knowledge of Sales and Marketing cycles, excellent communication skills, and the ability to work autonomously in a fast-paced environment. EcoVadis offers flexible working hours, wellness allowance, and a hybrid work organization. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Project Administrator

Company: Further Enterprise Solutions

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Project Administrator role in Ridgefield Park, NJ, USA. The primary responsibility is to support project management activities, including plan creation, resource planning, and status monitoring. The ideal candidate should have a Bachelor's degree or equivalent experience, 4+ years of hands-on project management experience, and strong communication skills. Proficiency in Microsoft Office, especially PowerPoint and Excel, is required. The role involves managing 47 ongoing projects, collaborating with program developers, and communicating project status to leadership. Experience in customer care-centric industries and change management projects is preferred.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Jan 22, 2025

McFadyen Digital, a leading advisor and implementer of eCommerce Marketplace solutions, is seeking an experienced Senior Test Architect. The ideal candidate will lead and drive innovation and transformation in the QA domain, with expertise in QA transformation, automation, performance testing, security testing, API testing, mobile application testing, and AI-driven testing tools. Key responsibilities include leading design and implementation of a comprehensive QA transformation roadmap, driving innovation with industry best practices and emerging QA technologies, architecting and implementing scalable test automation frameworks, and mentoring the QA team. The candidate should have 12+ years of QA experience, proven expertise in QA transformation initiatives, and hands-on experience with various automation tools, performance testing tools, security testing tools, API testing tools, mobile testing tools, and AI-driven testing tools.

Salesforce Product Owner - Sales & Marketing

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Salesforce Product Owner with 5+ years of experience. The role involves developing and maintaining scalable internal systems, understanding business requirements, and driving improvements to the EcoVadis SFDC org for Sales and Marketing. The ideal candidate should have strong knowledge of Sales and Marketing cycles, excellent communication skills, and the ability to work in a fast-paced environment. EcoVadis offers flexible working hours, wellness allowance, and opportunities for professional development. The company is committed to equity, inclusion, and reducing bias in hiring processes.

Outside Sales Consultant

Company: Hattori Hanzo Shears, Inc.

Location: Other US Location

Posted Jan 22, 2025

Hanzo Shears offers a family-friendly work environment with opportunities for high-energy individuals to excel in sales. The company provides monthly bonuses, quarterly challenges, yearly vacations, a 401k match, health benefits, and the potential for six-figure earnings. Hanzo is seeking driven, ambitious candidates with strong sales skills, communication abilities, and industry knowledge to connect with top stylists and build long-term relationships.

[Hybrid] HR Specialist 2 (14396-3)

Company: JND

Location: Other US Location

Posted Jan 22, 2025

The job posting is for an HR Specialist 2 position at Samsung in Ridgefield Park, NJ. The role requires a BABS MAMSMBA degree in Human Resources or a related field, along with 2+ years of relevant experience in HR technologies. Key responsibilities include operational support for HR Business Partner teams, managing workforce plans, and driving Samsung Culture Index participation. The ideal candidate should have strong Excel skills, data visualization abilities, and experience with HRIS tools like Workday. Other required skills include problem-solving, communication, and project management abilities. The position offers benefits such as medical insurance, 401k with company match, and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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