Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Graphic Designer

Company: Emi Labs

Location: Other US Location

Posted Feb 03, 2025

Emi Labs is a startup aiming to increase access to professional opportunities for frontline workers, who are digitally invisible. They have developed an AI recruitment assistant, Emi, to streamline the recruitment process. The company has raised $11M in funding and is looking for a Graphic Designer to join their marketing team. The role involves creating visually compelling branded materials, maintaining brand guidelines, collaborating with cross-functional teams, managing projects, and supporting various marketing initiatives.

Analyst, Accounting & External Reporting

Company: Mondelēz International

Location: Other US Location

Posted Feb 03, 2025

Mondelēz International is seeking a candidate to join their Accounting and External Reporting team. The role involves supporting accounting and external reporting activities, contributing to a strong controls and compliance environment, and performing special projects. The ideal candidate will have technical expertise in accounting and external reporting, business acumen, leadership skills, a growth and digital mindset, and integrity. Mondelēz International values its employees and encourages professional growth before recruiting new talent.

Growth Associate

Company: Zowie

Location: Other US Location

Posted Feb 03, 2025

Zowie is a company revolutionizing customer service through AI agents, handling millions of interactions monthly for leading brands. They are seeking a Growth Associate to work directly with a founder, leading and executing growth marketing strategies across various channels. The ideal candidate will have a passion for marketing, strong analytical skills, and the ability to work in a fast-paced environment.

Surveillance Investigator - Experienced

Company: Command Investigations

Location: Other US Location

Posted Feb 03, 2025

Command Investigations LLC is a leading investigative company, established in 2012, known for its commitment to excellence and innovation. They offer a dedicated position as a surveillance investigator, providing a steppingstone into investigations, security, and law enforcement. The role involves covert surveillance, report generation, and communication with the team. Required equipment includes a reliable vehicle, smartphone, laptop, and digital camera. Compensation includes health, dental, vision, life insurance, PTO, 401k, and performance incentives. Benefits include paid travel time, daily vehicle allowance, report writing time, training, reimbursement for case expenses, and overnight pay. The schedule is flexible, including 8-hour shifts, holidays, overtime, and weekends. The work location is in the field.

Associate Manager - Legal

Company: Zeta

Location: Other US Location

Posted Feb 03, 2025

Zeta, a NextGen Banking Tech company founded in 2015, is seeking a Senior Associate Legal professional. The role involves acting as a trusted business advisor, handling various legal assignments, and providing legal advice on technology agreements. The candidate must have a strong grasp of technology laws, excellent communication skills, and at least 4-7 years of experience in a top-tier law firm or as in-house counsel in a technology company. Zeta is an equal opportunity employer committed to diversity and inclusivity.

Associate Account Manager

Company: Arista Channels

Location: Other US Location

Posted Feb 03, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, is seeking an Associate Sales Representative with a passion for technology sales. The role involves lead generation, sales support, and collaboration with customer engineers and professional services teams. The ideal candidate should have a BSBA degree, 23+ years of technology sales experience, strong technical acumen, and excellent people skills. The position offers opportunities for career progression and working with top field engineers and Arista's TAC resources.

Customer Care Team Manager | Mandarin and Japanese Speaking

Company: Sutherland

Location: Other US Location

Posted Feb 03, 2025

Sutherland is looking for a leadership-oriented and self-motivated individual to join as a Customer Care Team Manager, specifically for Mandarin and Japanese speaking candidates. The role involves leading a team of at least 10 associates, identifying service improvement areas, assisting in hiring, managing scheduling, collaborating for process improvements, conducting quality assurance, and developing training programs. The ideal candidate should have a Bachelor's or Associate's degree, at least 2 years of relevant Team Leader experience, proven customer service experience, effective coaching skills, proficiency in MS Office, and strong verbal and written communication skills in Mandarin and Japanese.

Senior Sales Executive (m/f/d) Streaming

Company: Sportradar

Location: Other US Location

Posted Feb 03, 2025

Sportradar, a global leader in sports technology, is seeking an experienced sales representative to grow its Audiovisual business in Europe. The role involves driving independent sales activities, presenting and pitching streaming opportunities, managing client relationships, and collaborating with the global Audiovisual team. The ideal candidate should have proven experience in sales or key account management, preferably within the media and betting industry, with excellent communication skills and a deep understanding of the sports betting ecosystem. Sportradar offers a collaborative environment, professional development opportunities, and a vibrant, inclusive community.

Software Engineer (CR-SH-NJ)

Company: Crown Consulting, Inc.

Location: Other US Location

Posted Feb 03, 2025

Crown Consulting Inc, a company with over 30 years of experience in aviation innovation and aerospace infrastructure, is seeking Software Engineers for next-generation GPS and inertial navigation systems. The role involves designing and developing software systems, managing customer requirements, and proficiency in software development tools. A Bachelor's degree in Computer Science or related field is required, with a preference for a Master's degree. Candidates must be US persons due to ITAR restrictions and have 4+ years of experience in aerospace defense industries. Crown is committed to diversity and equal opportunity employment.

Deal Desk (Fresh Graduate)

Company: Insider

Location: Other US Location

Posted Feb 03, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a Deal Desk professional. The company, recently funded with $500M Series E, offers a single platform for unique experiences, AI-driven predictions, and individualized experiences. Insider has been recognized as a leader in various assessments and awards, including The Forrester Wave for CrossChannel Campaign Management 2021 and G2's 2024 Software Awards. The company is committed to corporate social responsibility through initiatives like 100Projects, SheCodes, and SheLeads. The Revenue Operations Team, responsible for strategizing and problem-solving, is looking for a GTM Subject Matter Expert to serve as a trusted advisor, support sales, and drive process improvement.

Team Manager (Mandarin and Cantonese) – Technical Sales

Company: Sutherland

Location: Other US Location

Posted Feb 03, 2025

Sutherland is looking for a leadership-oriented and self-motivated individual to join as a Team Manager for Web Hosting Technical Sales. The role involves driving business results, managing administrative responsibilities, developing team members, maintaining client relationships, and ensuring high morale. Successful candidates will have at least 2 years of experience in a similar role, technical sales knowledge, strong communication skills, and the ability to manage time effectively. A proactive attitude, trust-building skills, and the ability to think outside the traditional role are also required. Mandarin and Cantonese proficiency, preferably as a native speaker, is a plus.

Accounting Generalist

Company: Simplify Compliance

Location: Other US Location

Posted Feb 03, 2025

The company values its diverse workforce and empowers employees to reach their full potential. They are seeking a full-time remote AR Accounting Generalist with experience in accounts receivable, data entry, and customer service. The role involves tasks such as invoicing, reconciliation, and resolving customer inquiries. The ideal candidate should have strong problem-solving skills, proficiency in Excel, and the ability to work in a partially remote environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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