Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Product Marketing Manager - Europe

Company: WISE

Location: Other US Location

Posted Feb 03, 2025

Wise is a global company aiming to make international money transfers instant, transparent, and eventually free. They are seeking a product marketing professional to focus on Spain, France, and Italy. The role involves collaborating with the product team, monitoring retention metrics, and influencing the product roadmap based on market and customer insights. The ideal candidate should have experience in product marketing, strong analytical skills, and proficiency in English.

UI/UX Designer

Company: Ubiquiti Inc.

Location: Other US Location

Posted Feb 03, 2025

Ubiquiti Inc, a leading technology platform provider for businesses, smart homes, and internet service providers, is seeking a UI/UX Designer for their Prague R&D team. The ideal candidate should have expert-level UX/UI design skills, 3+ years of experience in designing interfaces for web and mobile, and proficiency in Figma. The role involves actively participating in projects, maintaining and creating new design systems, and designing high-quality, user-friendly interfaces. The company offers competitive benefits including a competitive salary, flexible working hours, a top-floor office with a view of Prague, and a kitchen stocked with food and snacks.

Sr. Supply Chain Analyst

Company: Avery Dennison

Location: Other US Location

Posted Feb 03, 2025

Avery Dennison Corporation is a global materials science and digital identification solutions company, offering a wide range of branding and information solutions. They are seeking a highly motivated and experienced Sr Supply Chain Analyst to optimize service offerings, reduce costs, and drive sales growth. The role involves leading regional Supply Chain Coordinators, establishing key performance indicators, and implementing new initiatives. The company provides comprehensive benefits, including health and wellness, paid parental leave, and tuition reimbursement. Qualifications include a Bachelor's Degree, 6+ years of experience in supply chain management, strong analytical skills, and proficiency in Microsoft Office Suite, Google Suite, and Oracle Suite.

Maintenance Planner I/ II- FFEx- AP

Company: Novo Nordisk

Location: Other US Location

Posted Feb 03, 2025

Novo Nordisk is seeking a Maintenance Planner for its Fill and Finish Expansions (FFEx) department, responsible for major expansion activities in aseptic production, solid dosage forms, finished products, fill and finish warehousing, and QC across all production areas. The role involves managing planned maintenance backlog, supporting specific functional areas, and collaborating with key stakeholders to establish planned maintenance programs for greenfield projects. The company offers competitive pay, generous time off, health insurance, 401K contributions, family-focused benefits, and opportunities for career growth. The ideal candidate should have a high school diploma or equivalent, at least three years of experience in maintenance engineering, and knowledge of systems such as HVAC, aseptic processes, and pharmaceutical utilities. Excellent computer skills, problem-solving abilities, and communication skills are required.

CRM Strategy Specialist

Company: Ubisoft

Location: Other US Location

Posted Feb 03, 2025

Ubisoft is seeking a CRM Strategy Specialist to manage and execute personalized multichannel CRM campaigns, collaborate with various teams, and optimize campaign performance. The ideal candidate will have a Bachelor's degree in Marketing or a related field, past experience in CRM or Digital Marketing, and proficiency in French. Ubisoft values diversity and offers a collaborative work environment with career advancement opportunities.

Customer Support Specialist (Saas Experience) (Nutshell Team)

Company: WebFX

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Bachelors degree holder with proficiency in English, both written and verbal. The candidate should be comfortable with both object-oriented and procedural programming methodologies. The role requires a highly efficient, detail-oriented individual with a customer-centric mentality. The responsibilities include managing helpdesk tickets, updating documentation, and publishing in-app guides. The working hours are from Monday to Friday, 40 hours per week, with some overlap required with the East Coast office and West Coast clients until 7 PM EST. The company values diversity and inclusion, and is an Equal Opportunity Employer.

Fintech Account Executive

Company: WorkWave

Location: Other US Location

Posted Feb 03, 2025

WorkWave is hiring an Enterprise Fintech Account Executive with a strong background in SaaS or fintech revenue roles. The role involves partnering with sales and account management teams to pitch WorkWave's fintech offerings, consulting with prospects, delivering impactful presentations, and managing a sales pipeline within Salesforce CRM. The company offers a casual work environment, remote work flexibility, and a robust benefits package. WorkWave has been recognized for its outstanding products, growth, and culture, and is committed to building a diverse and inclusive workplace.

Service Desk Analyst

Company: Optimum

Location: Other US Location

Posted Feb 03, 2025

The job involves serving as a single point of contact for AlticeUSA's internal customers, providing primary support via phone, email, self-service requests, or live chat. The analyst resolves user problems, coordinates with other IT support groups if necessary, and tracks, monitors, and escalates issues. The goal is to exceed customer expectations with technical support and service requests. Qualifications include an associates degree or equivalent experience, strong communication and interpersonal skills, excellent documentation skills, analytical problem-solving abilities, high attention to detail, self-motivation, and team orientation.

Platform EMEA Regional Risk Lead

Company: WISE

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Risk Lead position at Wise Platform, a startup within a scale-up. The role involves managing onboarding and compliance operations for enterprise businesses and banks partnering with Wise. The primary mission is to lead a regional team of analysts responsible for onboarding banks and enterprise partners, assessing their compliance policies, and producing comprehensive compliance memos to determine partner risk. The role also involves continuously improving onboarding and monitoring procedures, owning decision-making regarding partners, and managing the risk for platform partners in the region. Cross-functional collaboration is required to ensure timely onboarding and a best-in-class experience for partners. Leadership and people development are also key aspects of the role, including managing risk analysts, measuring team performance, and maintaining high standards throughout the employee lifecycle.

Internship: HR/Talent Acquisition & Employer Branding

Company: Avery Dennison

Location: Other US Location

Posted Feb 03, 2025

Avery Dennison Corporation, a global materials science and digital identification solutions company, is seeking an HBOWO student for a Talent Acquisition internship in the Netherlands. The intern will lead the recruitment process for Internship positions, foster a welcoming Intern community, and support in organizing recruitment events. The ideal candidate should have very good English communication skills, strong organizational skills, and an interest in human resources and employer branding. The internship offers a monthly compensation of 550 euros, a commuting allowance, a mentoring program, and specific training offerings. The internship can be done remotely for up to 2 days per week.

Principal Product Manager – Europe Onboarding

Company: WISE

Location: Other US Location

Posted Feb 03, 2025

Wise is seeking a candidate to enhance and manage financial crime prevention controls in Europe and the UK. The role involves owning the effectiveness of the control framework, identifying enhancement opportunities, owning Key Risk Indicators, and ensuring controls are scalable and reduce customer fees. The candidate will work with a diverse team to develop innovative solutions, make data-driven decisions, and influence a cross-functional team. Qualifications include proven experience in complex product development in heavily regulated industries, strong analytical skills, cross-functional collaboration abilities, and excellent communication skills.

Product Counsel

Company: Voodoo

Location: Other US Location

Posted Feb 03, 2025

Voodoo, a successful tech company founded in 2013, is seeking an experienced product legal counsel. The company, known for chart-topping games like Mob Control and Block Jam, is looking for someone with expertise in GDPR, DSA, and other regulatory frameworks. The role involves regulatory compliance, trust and safety strategies, data protection, platform liability, and cross-functional collaboration. The ideal candidate should have a minimum of 5 years of relevant experience, preferably in a law firm, and strong communication, negotiation, and leadership skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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