Exceptional Customer Service Jobs in Other US Location
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Data Product Lead - Commercial
Company: Takeda
Location: Other US Location
Posted Jan 20, 2025
Takeda is seeking a Data Product Lead to manage the strategy and optimization of commercial data products, including RWD. The role involves defining product vision and strategy, data integration and management, roadmap development, cross-functional collaboration, data governance, analytics, vendor management, process improvement, data quality and security, market insights, user experience enhancement, and stakeholder engagement. The ideal candidate should have a Bachelor's degree in Data Science, Business, Marketing, or a related field, with a Masters degree preferred. They should have 5+ years of experience in product ownership, data management, or commercial operations within the pharmaceutical, healthcare, or biotechnology industry. Strong skills in data management, data integration, data governance, data analytics, visualization tools, cloud computing platforms, project management, and communication are required. Familiarity with CRM platforms, predictive analytics, machine learning, AI applications, and knowledge of the pharmaceutical industry are preferred.
Customer Success Manager
Company: Zowie
Location: Other US Location
Posted Jan 20, 2025
Zowie is a company focused on enhancing customer experience through AI solutions. They are seeking a Customer Success Manager with B2B experience, preferably in international accounts, to manage customer relationships, drive revenue, and provide strategic advice. The ideal candidate should have excellent communication skills, project management abilities, and a strong analytical mindset. Zowie values ambition, innovation, and teamwork, and is currently growing rapidly.
Process Engineer - Automation and Controls (Milford, CT)
Company: FCP Euro
Location: Other US Location
Posted Jan 20, 2025
FCP Euro, an online retailer specializing in European vehicle parts, is seeking an Automation and Controls Process Engineer. The role involves designing, installing, and improving warehouse control automation and material handling systems. The successful candidate will collaborate with DC Operations, provide technical support, and drive a continuous improvement culture. Key responsibilities include creating MHE automation system performance KPIs, ensuring accurate implementation within budget, and programming new conveyor systems. The ideal candidate should have experience in distribution, fulfillment, and logistics, with a Bachelor's degree in Statistics, Engineering, Computer Science, or a related field. A Master's degree is preferred. Experience with MHE electrical and warehouse automation systems, PLC logic, and data tools is required. The role offers a base salary of $80,000 - $120,000, with a total compensation opportunity of $87,400 - $131,000 annually.
Account Executive (Enterprise)
Company: CleverTap
Location: Other US Location
Posted Jan 20, 2025
The Account Executive role at CleverTap involves growing business in the India East and Bangladesh region, leveraging professional connections and relationships. The role requires a hands-on, growth mindset with a track record of closing new business and managing existing accounts. Key responsibilities include owning business targets, establishing customer relationships, negotiating agreements, and maintaining post-sales interfaces. CleverTap seeks candidates with 5-10 years of SaaS selling experience, strong connections in the potential customer ecosystem, and a conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies. Measures of success include revenue achievement, revenue retention, and sustainable revenue growth. CleverTap is a global growth-stage startup offering a fast-paced, dynamic environment with learning opportunities.
Software Engineer
Company: Takeda
Location: Other US Location
Posted Jan 20, 2025
Takeda, a global leader in digital transformation, invites a Software Engineer to join its Innovation Capability Center in Bangalore. The role involves crafting transformative web capabilities, contributing to a cutting-edge platform, and collaborating with agile teams. The ideal candidate should have a Bachelor's degree in computer science or a related field, 3+ years of software development experience, and strong hands-on experience with JavaScript, TypeScript, React, Next.js, Node.js, and HTML/CSS. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare insurance, and diverse learning platforms.
Site Reliability Engineer
Company: Zero Hash
Location: Other US Location
Posted Jan 20, 2025
Zero Hash is seeking an experienced Site Reliability Engineer to join their Platform team. The role involves actively participating in the co-ownership of production services, ensuring they are reliable and scalable. The engineer will collaborate with Software Engineering to drive operational improvements and maintain performance benchmarks. They will also provide traditional SRE operational support, participate in weekly on-call rotations, and manage infrastructure systems. Desired skills include extensive AWS experience, container deployment, problem-solving in distributed Linux systems, and proficiency in CICD and Infrastructure as Code. Benefits include healthcare insurance, equity, vision and dental insurance, maternity and paternity leave, visa sponsorship, and a 401k. Zero Hash is a crypto-as-a-service API that enables platforms to integrate digital assets into their customer experience.
Senior Account Executive (Enterprise)
Company: CleverTap
Location: Other US Location
Posted Jan 20, 2025
The job posting is for a Senior Account Executive position at CleverTap, a leading customer engagement platform. The role involves growing business clientele in the region, leveraging professional connections, and demonstrating executive presence. Key responsibilities include owning business targets, establishing relationships with key customers, building account management plans, and negotiating agreements. The ideal candidate should have 8+ years of SaaS selling experience, strong communication skills, and a conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies. Measures of success include revenue achievement, revenue retention, and sustainable revenue growth. CleverTap is committed to an inclusive culture and empowering its employees.
Product Designer
Company: Insider
Location: Other US Location
Posted Jan 20, 2025
Insider, a B2B SaaS company, is seeking a Product Designer. They are the leading AI-native platform for Customer Experience and Marketing, offering a single platform for unique experiences, profitable growth, and efficient productivity. Insider recently secured a $500M Series E funding round and is backed by top investors. They are recognized as a leader in various industry assessments and awards. The company values a socially progressive community, with initiatives like 100Projects, SheCodes, and SheLeads. The Product Designer role involves all stages of the design process, focusing on user-centric solutions, collaboration, and innovation. Requirements include a relevant degree, 2+ years of SaaS/B2B design experience, fluency in English, and familiarity with design systems, Figma, HTML/CSS, and research methodologies.
Solutions Architect - Colombia
Company: Insider
Location: Other US Location
Posted Jan 20, 2025
Insider, a B2B SaaS company, is seeking a Partner Success Team member with 5+ years of experience in complex technical deployment projects. The role involves proactively engaging with customers, running data workshops, driving pilots, and troubleshooting technical issues. Insider offers an international, diverse, and inclusive work environment with numerous benefits, including tech talks, skill training, and a zero-discrimination policy.
Product Design Lead (Remote)
Company: Insider
Location: Other US Location
Posted Jan 20, 2025
Insider, a B2B SaaS company, is seeking a Product Design Lead. They are the leading AI-native platform for Customer Experience and Marketing, offering a single platform for unique experiences, profitable growth, and efficient productivity. Insider recently secured a $500M Series E funding round and has been recognized as a leader in various industry assessments. The company is committed to corporate social responsibility and has a diverse, talented team across 27+ countries. The Product Design Lead will lead a design team, contribute to design ops projects, collaborate with cross-functional teams, and understand company and product strategies.
Account Executive (Commercial)
Company: CleverTap
Location: Other US Location
Posted Jan 20, 2025
The Account Executive role at CleverTap involves growing the business clientele in the West region, leveraging professional connections and relationships, and demonstrating executive presence and value proposition for the CleverTap products. The role requires a hands-on and growth mindset, with a strong hunter mindset in the SaaS sales environment. Key responsibilities include owning business targets, establishing relationships with key customers, interacting with customers, negotiating agreements, managing Salesforce data, and maintaining post-sales relationships. The ideal candidate should have 47 years of experience in SaaS selling, excellent communication skills, and a conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies. Measures of success include revenue achievement, revenue retention, and sustainable revenue growth. CleverTap is a global growth-stage startup offering a fast-paced dynamic environment with learning opportunities.
Technical Engineer
Company: Alter Solutions Group
Location: Other US Location
Posted Jan 20, 2025
The job description outlines a hybrid role in Lisbon with a focus on Change and Run responsibilities. The role involves ensuring technical and functional setups align with architectures and security obligations, installing and configuring components of portfolio applications, designing and maintaining database schemas, and providing L3 support. The ideal candidate should have a Bachelor's degree in IT, 6-10 years of relevant experience, and proficiency in Java, Shell, SQL, PL/SQL, and Axway tools. Fluency in English is mandatory, and the candidate should possess strong collaboration, organization, and communication skills.