Exceptional Customer Service Jobs in Other US Location

1,424,390 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Growth Marketing Manager

Company: InfStones

Location: Other US Location

Posted Jan 20, 2025

InfStones, a leading enterprise-grade blockchain infrastructure provider, is seeking a Growth Marketing Manager. The role involves driving user growth, engagement, and conversion across social media platforms, monitoring industry trends, and managing relationships with KOLs and influencers. The ideal candidate should have 3+ years of growth marketing experience, preferably in a Web3/blockchain startup environment, with a focus on digital channels. They should have a successful track record of scaling user growth on platforms like Twitter, Discord, and Telegram, and be familiar with performance marketing and data analytics tools.

Sr. SSP Integration Manager

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a SSP Demand Integrations Sr Manager with expertise in programmatic advertising technology and CTV streaming. The role involves optimizing demand for FreeWheel's programmatic module, enhancing product API functionality, and integrations to maximize yield and monetization for sell-side partners. The ideal candidate should have extensive experience in programmatic advertising, particularly in video and CTV platforms, and a proven track record in developing and executing strategies for monetization and demand optimization. The role requires strong analytical skills, excellent communication abilities, and the capacity to translate complex technical details into actionable growth drivers.

TAC Engineer

Company: Arista Channels

Location: Other US Location

Posted Jan 20, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, seeks Technical Solutions Engineers for their TAC support team. The role involves post-sales technical support, customer inquiries, troubleshooting, and lab-based issue recreation. Proficiency in networking technologies, troubleshooting tools, programming, Linux OS, containers, Kubernetes, Docker, and SDN networking is required. A BS in a technical field is preferred, along with industry certifications and prior customer-facing experience. This remote UK-based role offers opportunities to learn cutting-edge technology and enhance critical thinking, customer interaction, and communication skills.

Project Lead - Decision Science (1170)

Company: Axtria - Ingenious Insights

Location: Other US Location

Posted Jan 20, 2025

Axtria, a leading global provider of cloud software and data analytics for the Life Sciences industry, is seeking a Project Lead for its Decision Science practice. The ideal candidate will have 4-8 years of relevant work experience, preferably in Oncology, Inflammation, Cardio, or Bone therapeutic areas. They should possess strong quantitative and analytical skills, including knowledge of statistical concepts and predictive modeling/machine learning. The role involves managing consulting projects, delivering high-quality analytical solutions, and leading discussions with clients. The position is based in Thousand Oaks, requiring 35 days of on-site work per week.

Territory Account Manager

Company: Arista Channels

Location: Other US Location

Posted Jan 20, 2025

Arista Networks is a leading company in data-driven client-to-cloud networking, known for its innovation in cloud computing, AI, and software-defined networking. The company values diversity and inclusivity, and has received prestigious awards for its engineering team, company culture, and work-life balance. The Account Manager role involves exceeding sales targets, utilizing a consultative selling approach, and collaborating with various teams to design and position compelling solutions. The ideal candidate possesses a hunter mentality, strong relationships within the territory, and technical acumen in networking, SDN, NFV, switching, network automation, routing, data center, edge computing, network virtualization, and cloud computing.

Solutions Engineer (EMEA)

Company: Notabene

Location: Other US Location

Posted Jan 20, 2025

Notabene, a remote-first regulation technology company, is seeking a Solutions Engineer with 4+ years of experience in customer-facing technical roles in Enterprise B2B SaaS or RegTech. The role involves designing technical solutions, providing post-sales support, collaborating across teams, and maintaining technical documentation. Notabene, recognized as a vital enabler of the crypto ecosystem, recently raised $145M Series B led by DRW. The company offers flexible remote work, a WFH stipend, a MacBook Pro, unlimited PTO, and country-specific benefits.

Product Marketing Manager

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a customer-centric Product Marketing Manager for their international marketing team. The role involves driving product marketing initiatives, understanding market trends, and developing strategic marketing plans. The ideal candidate should have a minimum of 5 years of experience in product marketing within the ad tech industry, strong analytical skills, and excellent communication abilities. The position requires a dynamic individual with a proven track record in product marketing, a deep understanding of global market trends, and the dynamics of the video advertising industry.

Field Controls Engineer

Company: Scale Microgrids

Location: Other US Location

Posted Jan 20, 2025

The job posting is for a comprehensive engineering commissioning and startup support role for distributed generation and storage projects. The role involves factory acceptance testing of natural gas generators, deploying onsite microgrid controllers, and configuring and controlling distributed energy resources. The ideal candidate should have a two-year degree or technical certification in an electrical-related program and 5+ years of work experience as a shop or field electrical technician. Key responsibilities include leading factory tests, configuring and downloading PLC and controls software, instructing customers on equipment operation and maintenance, and troubleshooting network configuration issues. The role requires significant travel and is based in the NJ TriState area, NYNJCT, or California. The company, Scale Microgrids, offers a competitive compensation package and comprehensive benefits. Scale Microgrids is a fully integrated distributed energy platform focused on designing, implementing, and financing innovative distributed clean energy solutions.

Customer Success Account Manager

Company: Revalize

Location: Other US Location

Posted Jan 20, 2025

Revalize, a global leader in sector-specific software solutions, is seeking a Customer Success Account Manager. The role involves transitioning existing customers to a new 3D software offering, managing migrations, and gathering feedback on product adoption. The ideal candidate should have strong German and English communication skills, 3+ years of experience in Customer Service or Account Management, and proficiency in Microsoft suite and Salesforce. CAD software or industry experience is a plus.

Head of Product Design (EU Remote)

Company: Notabene

Location: Other US Location

Posted Jan 20, 2025

Notabene is a company that aims to integrate crypto into everyday economy by providing tools to reduce transaction risk and ensure safe crypto transfers. They serve over 200 customers, including financial institutions, fintechs, and exchanges, and have backing from leading investors. Notabene is currently seeking a Head of Product Design to help shape their transformation into a global transaction authorization network for digital assets. The role involves defining and implementing a cohesive design vision, partnering with stakeholders to create user-friendly solutions, and driving design for critical areas like onboarding, transaction monitoring, and compliance dashboards.

Senior Marketplace Partnerships Manager - FreeWheel

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a seasoned professional with over 5 years of experience in sales, business development, or account management within an advertising technology company, preferably with digital video experience. The role involves managing and growing DSP revenues, advancing strategic partnerships, and collaborating with various teams. The candidate must have a deep understanding of the programmatic ecosystem, strong consultative sales skills, and the ability to negotiate complex business contracts. The position offers opportunities for travel and participation in industry events.

Senior Territory Sales Manager - Scandinavia/Benelux

Company: Revinate

Location: Other US Location

Posted Jan 20, 2025

Revinate, a leading provider of direct revenue-generating solutions in the hospitality industry, is seeking a Senior Territory Sales Manager in Amsterdam. The role involves identifying, prospecting, closing, and growing midmarket hotel accounts. The ideal candidate should have 25 years of hospitality tech sales experience, a proven track record of overachieving quota, and strong knowledge of CDP, CRM, and marketing topics. The role requires building and executing a sales plan, generating leads, and managing the sales cycle from start to finish. The company values flexibility, with a focus on localized hiring to foster team cohesion. Revinate is committed to equal employment opportunities and does not accept unsolicited resumes from third-party agencies.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages