Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Software Engineer (Remote-NZ)

Company: BuildZoom

Location: Other US Location

Posted Jan 09, 2025

BuildZoom, a New Zealand-based company, is modernizing the construction industry by guiding clients through the construction process and delivering great outcomes. They are a data company at heart, ingesting vast volumes of construction and real estate data to gain deep insights into the marketplace. They are building analytics capabilities, a recommendations engine, and sophisticated UX workflows. The role requires 2+ years of hands-on software engineering experience, exceptional communication skills, and a generalist interest in web development, DevOps, and data engineering. The company values drive, self-improvement, collaboration, quantitative decision-making, and being scrappy and tenacious.

Business Development Analyst

Company: Visa Inc,

Location: Other US Location

Posted Jan 08, 2025

Visa, a global leader in payments and technology, is seeking a Business Development Analyst. The role involves assisting in developing and executing new initiatives, analyzing market data, and supporting growth for banks, merchants, and FinTech partners. The ideal candidate should have a Bachelor's degree in business management or finance, relevant experience in client account management or business development, and strong analytical skills. The position is hybrid, requiring 2-3 days in the office per week. Visa is an equal opportunity employer.

Senior Sales Support Engineer, CGAT

Company: McKesson

Location: Other US Location

Posted Jan 08, 2025

McKesson, a Fortune 10 healthcare company, is seeking a Senior Sales Engineer for its Cell Gene and Advanced Therapies business. The role involves providing technical presales support, developing solutions for customer needs, and closing deals. The ideal candidate should have a background in healthcare, life sciences, and cell/gene therapies, with strong communication and relationship-building skills. McKesson offers a competitive compensation package and a dynamic work environment.

Tier 2 - Support Specialist

Company: Odaseva

Location: Other US Location

Posted Jan 09, 2025

Odaseva is a trusted data security platform for Salesforce enterprises, offering Zero Trust architecture and real-time processing. They are seeking a Tier 2 Support Specialist with 5+ years of experience in a SaaS support environment, strong Salesforce administration knowledge, and excellent communication skills. The role involves handling support tickets, working with tier 1 and 3 teams, and assisting with QA and knowledge base management. Odaseva values trust, customer centricity, engagement, excellence, continuous innovation, and teamwork, offering an inclusive work environment with international offices.

Cyber Network Defense Analyst

Company: Leidos

Location: Other US Location

Posted Jan 08, 2025

Leidos is hiring a Cyber Network Defense Analyst for a US Government program, the Network Operations Security Center (NOSC). The NOSC is responsible for monitoring, detecting, analyzing, mitigating, and responding to cyber threats. The role involves network security monitoring, threat detection, incident response, and mentoring peers. The job requires a TSSCI clearance, a Bachelor's degree, and 24 years of SOC analyst experience. The pay range is $65,000 - $117,500.

Product Owner

Company: McKesson

Location: Other US Location

Posted Jan 08, 2025

McKesson, a Fortune 10 healthcare company, is seeking a versatile Product Owner with healthcare and pharmaceutical industry experience. The ideal candidate should have expertise in Healthcare Inventory Management Systems, Data Analytics, and Business Requirements Gathering. They must thrive in an agile environment, possess strong communication skills, and be comfortable collaborating with teams across different time zones. Key responsibilities include requirements management, strategic planning, agile methodology, release management, and continuous improvement. The role requires up to 20% travel and offers a competitive compensation package.

Marketing Analyst/Manager

Company: Olivine, Inc.

Location: Other US Location

Posted Jan 09, 2025

Olivine Inc., a growing company in the energy sector, is seeking a Marketing Analyst/Manager with expertise in digital marketing and customer outreach. The role involves developing and executing social media strategies, collaborating with cross-functional teams, creating and managing advertising campaigns, and analyzing campaign performance. The company is committed to reducing greenhouse gas emissions and preventing rolling blackouts. They offer a competitive salary range of $65,000 to $110,000, depending on experience. The ideal candidate should have a Bachelor's degree or equivalent professional experience, minimum of 3 years in a relevant role, and proven expertise in digital marketing, social media management, and content creation. They should also have strong writing and verbal communication skills, advanced proficiency in Microsoft Excel, and excellent interpersonal skills.

Senior ServiceNow Developer

Company: Visa Inc,

Location: Other US Location

Posted Jan 08, 2025

Visa, a global leader in payments and technology, is seeking a Senior ServiceNow Developer to design and develop services for its Managed Dispute Resolution Services. The role involves developing, testing, and debugging functionalities, troubleshooting errors, identifying requirement gaps, and collaborating with internal customers and business analysts. The ideal candidate should have extensive configuration and development experience across ServiceNow Platform, Portal, Mobile, and IT Service Management modules, proficiency in JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML, and strong knowledge of APIs, web services, and standard relational database concepts. Certifications such as CSA Certified ServiceNow Admin, CIS Certified Implementation Specialist, or CAD Certified Application Developer are a plus. This is a hybrid position requiring the employee to work from the office 2-3 days a week.

Lead Software Engineer

Company: Visa Inc,

Location: Other US Location

Posted Jan 08, 2025

Visa, a global leader in payments and technology, is seeking a versatile and experienced Software Engineer to join their Technology Organization. The role involves inventing, designing, building, and testing software products that reach a global customer base. The engineer will be part of a multifunctional development team, contributing to key GenAI initiatives and influencing technology selection for the enterprise. The position requires 10+ years of relevant work experience, with a bachelor's degree or at least 7 years with an advanced degree. Preferred qualifications include expertise in Java, Spring, Hibernate, Angular, React, JavaScript, jQuery, AJAX, HTML5, CSS3, web service standards, AI, data science, and shared services architecture. This is a hybrid position, requiring employees to work from the office 2-3 days a week.

Sales Manager

Company: L&M Corrugated Container Corporation

Location: Other US Location

Posted Jan 09, 2025

LampM Corrugated Container Corp, a 40+ year old company, is seeking a dynamic Sales Leader with 3-5 years of People Management Experience. The ideal candidate will manage a team of 14 Field and Inside Sales Representatives across Wisconsin, Illinois, Indiana, and Iowa. Primary responsibilities include establishing sales objectives, setting performance standards, and mentoring the sales team. The role requires strong communication skills, excellent time management, and the ability to lead and motivate a team. Travel between LampM locations and customer locations is required.

Community Association Manager

Company: Resource Property Management

Location: Other US Location

Posted Jan 09, 2025

Resource Property Management RPM, a family-owned and operated management firm, is seeking full-time Portfolio Managers and Onsite Managers in Pinellas County. The company, with offices in Seminole, Clearwater, St. Petersburg, and Lakewood Ranch, has been in business for over 30 years and has been recognized as a Tampa Bay Times Top Workplace for two consecutive years. Candidates must possess excellent communication skills, supervisory experience, and an active Florida CAM license with at least 12 years of experience as a Community Association Manager. Core duties include preparing the annual budget, obtaining bids and proposals, maintaining insurances, attending board and membership meetings, preparing board meeting packages, monitoring expenses, communicating with board members, preparing performance evaluations, reporting work-related injuries, assisting in engaging third-party service providers, and providing excellent customer service.

Paid Media Growth Associate

Company: Mysa

Location: Other US Location

Posted Jan 08, 2025

Mysa, a Canadian company specializing in smart HVAC controls, is seeking a Paid Media Growth Associate for their ECommerce Team. The role involves managing paid media campaigns, analyzing customer acquisition landscape, and testing messaging for conversion. The ideal candidate should have 5+ years in growth marketing, hands-on paid media experience, strong digital marketing knowledge, and excellent analytical skills. Mysa offers a people-first culture, competitive benefits, and an equal opportunity work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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