Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Revenue Operations Manager - Territory Management (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 08, 2025

Personio, an intelligent HR platform, is seeking a Territory Manager to oversee sales and customer success territories. The role involves constructing and refining territory strategies, operationalizing rollouts, and collaborating with data, systems, and marketing teams. The ideal candidate should have at least 3 years of RevOps experience, strong data analysis skills, and the ability to present complex data to senior stakeholders. Personio offers a competitive reward package, flexible work environment, and opportunities for professional development.

Sr Systems Engineer

Company: HERE

Location: Other US Location

Posted Jan 08, 2025

The role of a Cloud Systems Administrator at HERE Technologies involves designing and maintaining cloud infrastructures for Windows, Linux, and other systems. Responsibilities include technical consulting, image creation and management, access and identity management, and ensuring cloud security, compliance, and efficiency. The ideal candidate should have proven scripting experience in Bash and PowerShell, strong understanding of cloud architecture, Linux admin experience, Windows Active Directory administration, and proficiency in automation tools like AWS CloudFormation, Terraform, and Ansible. The role requires working in a scalable, production-critical environment, comfort with global team collaboration, and participation in proof-of-concept activities.

Senior Majors Account Executive

Company: Cloudflare

Location: Other US Location

Posted Jan 08, 2025

Cloudflare is seeking a Senior Majors Account Executive to manage a set of accounts with over 1B in annual revenues, aiming for 10M ARR with Cloudflare. The role involves working with the largest companies in France, shaping and leading Cloudflare's Go To Market strategy, and becoming a strategic partner to customers in their digital transformation efforts. The Senior Majors Account Executive will interact with C-level clients and technical decision-makers, utilizing Cloudflare solutions to drive business partnerships focused on joint success. Success requires consultative, solution-oriented sales and customer service skills, as well as intense personal energy and focused activity. The role involves handling multiple accounts, requiring high degrees of attention to detail and coordination with customers, partners, and internal resources.

Executive/ Sr. Executive - RMA Co-Ordinator

Company: Qube Cinema

Location: Other US Location

Posted Jan 08, 2025

Qube Cinema is seeking an Executive or Senior Executive RMA Coordinator with 3-5 years of experience in RMA procedures, customer service, and technical support. The role involves managing inventory records, collaborating with various teams to process RMAs, identifying product issues, and ensuring compliance with company policies and industry standards. The company is committed to innovation and creating a seamless digital cinema experience.

Community Manager - Superuser Programs & Regional Events (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 08, 2025

Personio, an intelligent HR platform, is seeking a passionate Community Manager dfm to focus on growing and sustaining superuser groups and regional in-person events. The role involves nurturing the DACH superuser group, establishing a global superuser program, identifying and empowering community champions, planning and supporting in-person regional events, and tracking the performance of engagement initiatives. The ideal candidate should have 4+ years of online community building experience, demonstrated experience with superuser or ambassador programs, expertise in planning and executing regional events, strong relationship-building and facilitation skills, and professional fluency in German and English.

Senior Data Scientist

Company: Lusha

Location: Other US Location

Posted Jan 08, 2025

Lusha is a dynamic company that values culture, innovation, and collaboration. They are seeking a Senior Data Scientist to join their team and take ownership of challenging data science projects. The role involves solving complex business problems using ML and data-driven techniques, working closely with data engineers, and continuously learning and growing professionally. Lusha, established in 2016, has transitioned from a bootstrap company to a unicorn with a value estimation of $15 billion, reflecting their commitment to innovation and excellence.

Digital Workplace Architect

Company: Nexthink

Location: Other US Location

Posted Jan 08, 2025

Nexthink, a global leader in digital employee experience management, is seeking an experienced IT Digital Workplace Architect. The role involves leveraging IT operational experience to design and deliver effective solutions using Nexthink technology, identifying new use cases, staying updated on industry trends, and contributing to product strategy alignment. The ideal candidate should have extensive experience in IT operational environments, over 10 years in IT service delivery, and a solid understanding of IT infrastructure. They should also be familiar with modern endpoint management solutions, cloud computing platforms, networking principles, and emerging AI technologies. The company offers a permanent contract, competitive compensation, health insurance, a hybrid work model, flexible hours, professional training, personal accident insurance, maternity and paternity leave, and bonuses for successful referrals.

Solution Product Manager (m/f/x)

Company: HERE

Location: Other US Location

Posted Jan 08, 2025

HERE Technologies is seeking a Solution Product Manager for Passenger Vehicle Navigation to join their team in Europe. The role involves sales support, bid management, customer requirement analysis, domain ownership, partnerships, and customer program support. The ideal candidate should have a degree in Computer Science, Informatics, or a related field, at least 45 years of experience in a similar role, expertise in embedded or mobile navigation application development for passenger vehicles, and a proven track record in managing roadmaps for complex software location services or map content products. HERE Technologies offers a great work-life balance, hybrid model of work, challenging problems to solve, collaborative colleagues, opportunities for growth, regular feedbacks, flexible working hours, competitive salary, and various employee wellness programs.

Community Manager DACH (d/f/m)

Company: Personio

Location: Other US Location

Posted Jan 08, 2025

Personio, an intelligent HR platform, is seeking a dynamic Community Manager DACH dfm to lead and grow their DACH community. The role involves developing community engagement projects, driving educational discussions, hosting events, and collaborating with cross-functional teams. The ideal candidate should have 4+ years of community management experience, exceptional customer engagement skills, strong organizational abilities, and professional fluency in German and English. Personio offers a competitive reward package, flexible work arrangements, and a supportive, diverse culture.

Lead Engineer

Company: Avaloq

Location: Other US Location

Posted Jan 08, 2025

Avaloq, a Swiss-based wealth management technology provider, is seeking an experienced Software Architect with a strong background in data architecture, machine learning, and end-to-end data flow diagrams. The role involves designing robust data assets, owning the roadmap for foundational technologies, and collaborating with finance and other tech teams. The ideal candidate should have 8+ years of software engineering experience, 2+ years as an architect, and a proven track record in model development and deployment. Additional qualifications include experience with chatbots, databases, and Microsoft/Oracle databases. Avaloq offers hybrid and flexible working arrangements and is committed to fostering an inclusive culture.

Senior Technical Account Manager, Zero Trust

Company: Cloudflare

Location: Other US Location

Posted Jan 08, 2025

The Technical Account Manager (TAM) for Cloudflare's Zero Trust products will serve as the primary technical support contact for top-tier Enterprise customers. The role involves managing and monitoring support interactions, advocating for customers, proactively escalating issues, and collaborating with various teams to ensure high customer satisfaction. The TAM will also provide product and engineering teams with customer feedback, maintain a holistic view of customers' environments, and ensure rapid incident response. The ideal candidate should have at least 8 years of experience in customer-facing roles with technical account management or technical support responsibilities, and a strong understanding of customer network and application architectures.

Due Diligence Agent

Company: WISE

Location: Other US Location

Posted Jan 08, 2025

Wise is a global technology company seeking Due Diligence Agents to join their team in Tallinn. This entry-level role involves performing due diligence for customers, ensuring compliance with AML/CFT regulations, and communicating with customers. The ideal candidate should have excellent English skills, be able to work autonomously, and handle complex activities. Wise values diversity, equity, and inclusion, and offers a salary of 1900 EUR gross.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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