Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Sr Support Engineer 2 - WMS

Company: Blue Yonder

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Sr Support Engineer 2 role in a newly formed team within the Supply Chain execution. The role involves providing functional and technical support during customer upgrades, deployments, and post-production phases. The candidate will analyze and resolve incidents within BY WMS and TMS applications, and maintain positive customer relationships. The ideal candidate should have industry and functional experience with BY products, technical skills in database programming, middleware, Java, Azure, and scripting languages, and soft skills such as excellent communication, self-motivation, and project management. A Bachelor's degree in a technical field is required, and a Master's degree is preferred. The company values diversity, inclusion, and equity.

Process Controls Engineer

Company: Barry-Wehmiller

Location: Other US Location

Posted Jan 08, 2025

BarryWehmiller's Design Group is seeking a Process Controls Engineer with 5+ years of experience in I/O design for the programming phase of projects. The role involves developing and designing control systems for clients in the food & beverage, consumer health, life science, or advanced technology sectors. The engineer will work with a team of industry experts to deliver high-quality solutions, troubleshoot, and conduct root cause failure analysis. The company offers professional development resources, mentorships, and a supportive culture. A Bachelor's degree in Electrical, Chemical, or Mechanical Engineering is preferred, with a degree emphasizing process control and instrumentation or equivalent work experience being considered.

Associate Manager - Event Solutions

Company: Novo Nordisk

Location: Other US Location

Posted Jan 08, 2025

The Finance Insights & Enterprise Solutions department at Novo Nordisk focuses on driving digitalization, business solutions, and innovation to achieve NNI goals. They work closely across the organization, guiding enterprise-wide resource allocations, investment choices, and core operations. The role involves managing daily event scheduling, collaborating with third-party service providers, and ensuring seamless event execution. The position requires operational management, client and stakeholder engagement, reporting and process management, and people management. The ideal candidate should have a Bachelor's degree, 5+ years of corporate events experience, and excellent customer service skills.

Application Access Admin - 253

Company: Enverus

Location: Other US Location

Posted Jan 08, 2025

Enverus, a leading energy SaaS company, seeks a Customer Support Executive or Associate to provide first-level support for software applications, data products, and services. The role involves resolving product or service issues, handling customer problems, and maintaining a helpful attitude in a fast-paced environment. The ideal candidate should have 1+ years of customer service experience, excellent communication skills, and proficiency in Windows, Microsoft Office, and MacOS. Bonus points for experience with call center software, Salesforce, and good computer skills. The role is eligible for variable compensation and requires working in rotational shifts, including night and day shifts.

Sales Executive

Company: Avery Dennison

Location: Other US Location

Posted Jan 08, 2025

Avery Dennison Corporation, a global materials science company, is seeking a sales and account management professional for its Bang Na office. The role involves managing existing accounts, identifying new customers, promoting product usage, understanding the product portfolio and sales process, solving technical issues, monitoring market trends, and managing collections. The ideal candidate should have a diploma or bachelor's degree in business studies, administration, or management, with 0-1 year of sales, marketing, or business development experience. Experience in packaging, chemicals, ink, labels, digital printing, or manufacturing is preferred. The company offers equal employment opportunities.

Credit Bureau Advisor

Company: DriveTime

Location: Other US Location

Posted Jan 08, 2025

The text describes a job posting for a Credit Bureau Advisor at DriveTime Family of Brands. The role involves answering direct and indirect disputes related to credit reporting, reviewing disputes for inaccuracies, and making necessary adjustments per FCRA guidelines. The ideal candidate should possess excellent verbal and written communication skills, be a fantastic problem solver, detail-oriented, and able to multitask effectively. The company offers a range of benefits including health insurance, 401K, tuition reimbursement, wellness program, and a variety of social events. DriveTime is a Great Place to Work Certified with a high employee satisfaction rate.

Director of HR

Company: Primordial Labs

Location: Other US Location

Posted Jan 08, 2025

Primordial Labs is seeking a Director of Human Resources for a 100% remote position based in the United States. The role involves strategic leadership, scaling HR processes, leadership development, talent acquisition, and HR operations. The ideal candidate should have experience in HR leadership, preferably in smaller or startup companies, and a background in recruiting. Familiarity with defense technology startups or engineering-heavy teams is highly desirable. The application process includes a two-stage interview, with the first stage being a screener and the second stage consisting of discussions with the leadership team.

Customer Success Manager

Company: Amadeus

Location: Other US Location

Posted Jan 08, 2025

The Customer Success Manager role at Amadeus involves managing high-potential customers, ensuring they derive maximum value from Amadeus partnerships and solutions. The CSM acts as a trusted advisor, drives upfront customer alignment, and ensures early adoption and usage of Amadeus products. They lead post-sales cycles, promote renewals, and expansion of accounts. The role requires proficient functional knowledge, autonomy, and the ability to communicate complex information. The CSM also manages ongoing customer health, engages support functions, and supports Account Managers in renewals and expansion upsell.

Software Developer III

Company: Maxar Technologies

Location: Other US Location

Posted Jan 08, 2025

The job description is for a Software Developer III position in the Consulting Software Development department. The role involves developing, coding, and testing new solutions or features for business applications. The candidate must have a Bachelor's degree in a related field and over 3 years of experience in software development. Required skills include proficiency in Java or Python, Spring and Kubernetes frameworks, AWS cloud technologies, and SQL. Knowledge of GitHub, Git ops, and geospatial basics is a plus. The role also requires adaptability, strong communication skills, and the ability to work independently and in a team. The position offers a competitive salary, benefits, and opportunities for growth.

Senior Executive - ELS

Company: Avery Dennison

Location: Other US Location

Posted Jan 08, 2025

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is seeking a transformational management team member. The role involves driving business transformation and continuous improvement strategies using Lean Operational Excellence tools. Responsibilities include conducting Gemba Walks, customer visits, managing ICT developments, monitoring KPIs, facilitating Kaizen, and leading Operational Excellence activities. The ideal candidate should have a positive attitude, strong communication skills, and relevant experience in Lean, Continuous Improvement, or Organizational Development. A LeanContinuous Improvement-based certification or equivalent is preferred.

Atlassian Platform Engineer

Company: McCain Foods

Location: Other US Location

Posted Jan 08, 2025

McCain Foods is seeking an experienced Atlassian Platform Engineer for their Toronto HQ. The role involves managing, maintaining, and optimizing the Atlassian platform, including Jira instances and integrations with ServiceNow and Azure DevOps. The ideal candidate should have strong ITIL processes knowledge, ServiceNow expertise, and proficiency in scripting languages like Groovy and JavaScript. They will be responsible for platform management, customization, requirement gathering, best practices implementation, enterprise reporting, user training, plugin management, solution implementation, documentation, continuous improvement, security and compliance, and troubleshooting. The successful candidate will receive a competitive salary and benefits package, and will have key internal relationships with various teams and external relationships with vendors and partners.

Lead Software Engineer - Back End

Company: Deputy

Location: Other US Location

Posted Jan 08, 2025

Deputy is a global SaaS workforce management company, headquartered in Sydney, San Francisco, and London, with over 330,000 workplaces served worldwide. They are seeking a Lead Software Engineer Back End to lead key technical projects, collaborate with peers, and drive quality outcomes for customers. The role involves making technical decisions, encouraging innovation, and mentoring junior engineers. The ideal candidate should have 6+ years of software development experience, expertise in API design, and experience with service-oriented architecture and microservices. Deputy offers employee perks such as ownership in the company, flexible remote work, and development coaching.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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