Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Executive Assistant

Company: Sutherland

Location: Other US Location

Posted Feb 03, 2025

Sutherland is looking for an Executive Assistant who is attentive, goal-oriented, and has strong organizational skills. The role involves calendar management, travel arrangements, communication management, meeting coordination, documentation and reporting, project support, relationship management, office administration, and more. The ideal candidate should have a Bachelor's degree, technical proficiency in MS Office applications, excellent communication and interpersonal skills, strong organizational skills, problem-solving abilities, flexibility, a proactive mindset, professionalism, and a strong work ethic. The role is crucial in supporting the executive and enhancing their productivity and efficiency.

Senior Communication Specialist

Company: Gameloft

Location: Other US Location

Posted Feb 03, 2025

Gameloft, a company with over 20 years of experience, is seeking a Senior Communication Specialist. The role involves designing and executing internal and external communication plans, managing social media, and acting as a CSR Ambassador. The company, known for games like Asphalt and Dungeon Hunter, offers a hybrid work model, remote work opportunities, and a range of benefits including a medical subscription package and a unique work culture. The ideal candidate should have 3 years of experience in Employer Branding, PR, or Communications, a degree in Communications or Journalism, and strong communication skills in English.

Senior Solution Sales Executive, Technology Workflows - Retail

Company: ServiceNow

Location: Other US Location

Posted Feb 03, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Sales Executive to oversee market success of its Technology Workflows products. The role involves developing sales strategies, building relationships with C-suite personas, and collaborating with various teams to deliver art of the possible demonstrations. The ideal candidate should have deep experience in software solution sales, particularly within a Technology IT Operations Infrastructure RiskSecOps vendor, and a deep understanding of the Retail Industry. The role requires regional travel up to 50% and fluency in English and German.

Human Resources Senior Recruiter

Company: The Wonderful Company

Location: Other US Location

Posted Feb 03, 2025

The senior recruiter at Wonderful Pistachios and Almonds is responsible for providing high-quality professional management and director-level candidates. This role involves full-lifecycle recruiting, maintaining excellent relations with hiring managers, candidates, and the community, and fostering effective strategic recruitment. The ideal candidate will have a wide degree of creativity, near and long-term recruiting vision, business understanding, and personal organization. They must be able to produce results in a fast-paced manufacturing environment and exhibit initiative and commitment.

License Sales Planning Specialist, Japan

Company: NBCUniversal

Location: Other US Location

Posted Feb 03, 2025

NBCUniversal Entertainment Japan is seeking a License Sales Planning Specialist to support controlling and analyzing sales budgets, contributing to license sales operations, and providing client support. The role involves creating operating schedules and manuals, managing operational progress and results, and contributing to quick action plan activities. The candidate should have 3-5 years of marketing, advertising, sales, or production experience in the content/entertainment industry, with strong communication, team building, negotiation, and interpersonal skills. The job requires planning abilities, trust-building, and written and colloquial communication skills.

Anime Promotion Specialist, Japan

Company: NBCUniversal

Location: Other US Location

Posted Feb 03, 2025

NBCUniversal Entertainment Japan is seeking a marketing professional with 3-5 years of experience in the content/entertainment industry. The role involves executing marketing and promotion plans for anime and music works, managing budgets, and collaborating with managers to report on financial performance. The ideal candidate should possess strong communication, project management, and team building skills, along with the ability to build trusting relationships and demonstrate creativity. NBCUniversal is committed to diversity, equity, and inclusion, and values employees who can contribute to a supportive and inclusive culture.

BCP Payroll Senior Associate

Company: Pfizer

Location: Other US Location

Posted Feb 03, 2025

The BCP Payroll Associate is responsible for managing and executing payroll activities for assigned countries and populations. This includes processing regular payrolls, validating inputs, resolving errors, and communicating milestones. The role also involves providing funding forecasts, bank files, and GL files to Treasury and Finance, distributing reports to stakeholders, and managing complex payroll changes. The associate is responsible for developing and publishing the annual payroll calendar, ensuring Sarbanes-Oxley compliance, and coordinating continuous improvement initiatives. Proficient knowledge of MS Office, English communication skills, and accounting/finance knowledge are required. Experience with US Payroll, Workday, ADP, or similar systems is preferred.

Real Manager - Japan

Company: CyberArk

Location: Other US Location

Posted Feb 03, 2025

CyberArk, a global leader in Identity Security, is seeking a seasoned professional with 6+ years of renewals experience in the Enterprise Software space. The role involves driving software maintenance and subscription renewals sales, managing a designated region, and collaborating with internal teams to protect ARR. The ideal candidate should have experience in a SaaS environment, managing volume with in-country channel partners, and possess strong interpersonal skills. The role requires multitasking, prioritizing, and achieving sales quotas, with a proven track record of success in inside sales. Knowledge of CRM software, particularly Salesforce, is preferred. The candidate should be high energy, self-motivated, and persistent, with excellent written and phone communication skills.

Plate Designer

Company: Avery Dennison

Location: Other US Location

Posted Feb 03, 2025

Avery Dennison, a global materials science and digital identification solutions company, is seeking a graphic designer with 0-3 years of experience. The role involves developing original concepts, modifying existing ones, and creating customer artwork. The designer will also consider cost-efficiency, produce graphic sketches, and may train junior designers. The company is certified as a great place to work in several Asian countries and is recognized as one of the best companies to work for in Greater China and Vietnam.

SOC Analyst

Company: Nexo

Location: Other US Location

Posted Feb 03, 2025

Nexo is a leading digital assets wealth platform that empowers clients to grow, manage, and preserve their crypto holdings. The company aims to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions. Nexo offers a comprehensive platform with high-yield savings, cryptobacked loans, trading tools, and liquidity solutions. The company is seeking a Security Specialist responsible for threat detection, implementation of security measures, and disaster recovery planning. The ideal candidate should have knowledge in SIEM, firewalls, intrusion detection/prevention systems, and operating systems. Nexo provides competitive benefits, including a rewarding remuneration package, annual bonuses, continuous learning opportunities, a hybrid work model, and wellness benefits.

Anime Producer, Japan

Company: NBCUniversal

Location: Other US Location

Posted Feb 03, 2025

NBCUniversal Entertainment Japan is seeking a professional to promote the production and promotion of anime works, plan and formulate content businesses, and lead the implementation of various monetization measures. The role involves discovering and developing original works, forming production committees, and collaborating with production and marketing teams for advertising and promotional work. The ideal candidate should have basic knowledge of anime production, licensing rights, and persuasive negotiation skills. They should also be able to envision future commercialization, explain plans to overseas partners, and manage multiple projects.

Staff Engineer, Software Development Engineering (Apps)- C++, STL/Boost programming

Company: Western Digital

Location: Other US Location

Posted Feb 03, 2025

Western Digital, a company with over 50 years of experience in data storage, is seeking a skilled software engineer to join their Software Tools Team. The ideal candidate will have a degree in Computer Science, Software Engineering, or Computer Engineering, and extensive experience in C++ STL/Boost programming, data structures, and multithreaded design. Prior experience with Windows driver development, Python, and storage protocols like SCSI, ATA, and NVMe is preferred. The role involves designing and implementing tools for SSD products, testing their performance, and working in an Agile/Scrum environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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