Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Account Sales Manager

Company: Grainger

Location: Other US Location

Posted Feb 03, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking passionate individuals to join their team as Account Managers. The role involves producing positive sales growth, understanding customer goals, and demonstrating market knowledge. The anticipated base pay compensation range is $561,000 to $935,000, with additional benefits including medical, dental, vision, life insurance, paid time off, 401k contributions, employee discounts, parental leave, and wellbeing programs. The company is committed to equal employment opportunity and fostering an inclusive environment.

Associate Language Specialist

Company: Morningstar

Location: Other US Location

Posted Feb 03, 2025

PitchBook is seeking an experienced Associate Korean Language Specialist to join their Equity Data team. The role involves translating and collecting financial data for non-English markets, leading conversion and translation projects, and collaborating with various teams. The ideal candidate should have a strong foundation in finance and accounting, excellent communication skills, and the ability to work in a high-performance culture. Fluency in Korean and basic knowledge in additional languages are required. Knowledge of SQL and Excel is an added advantage.

Client Partner, Emerging & Scaled (Italian Fluency)

Company: Spotify

Location: Other US Location

Posted Feb 03, 2025

Spotify is seeking an experienced Client Partner to join their Emerging & Scaled team. The role involves leading consultative selling, proactively identifying high-potential customer relationships, crafting effective sales propositions, and exceeding revenue goals. The ideal candidate should have at least 6 years of experience in digital advertising tech, be organized, self-reliant, articulate, intrinsically motivated, success-driven, and team-oriented. Fluency in Italian and English is required. The role is based in the London office.

Lead Product Designer, Editor Platform

Company: Atlassian

Location: Other US Location

Posted Feb 03, 2025

Atlassian is seeking a Lead Designer for the Editor Platform Design team, focusing on Design Strategy. The role involves partnering with design leadership, cross-functional executives, and product managers to build energy and coalitions for strategic imperatives. The ideal candidate should have 10+ years of strategic product design experience, ideally in platform experiences at scale. They should be able to create clarity in high ambiguity, balance customer needs with business goals, and have strong facilitation and cross-functional collaboration skills. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Executive Business Support

Company: Xero

Location: Other US Location

Posted Feb 03, 2025

Xero is a user-friendly platform that supports small businesses and their advisors. The company's purpose is to make life better for people in small businesses and their communities. The role involves providing exceptional administrative support to the New Zealand Leadership Team, managing diaries, prioritizing tasks, coordinating meetings, and managing projects. The ideal candidate should have experience in organizing resources, managing multiple projects, and working in a fast-paced environment. Xero offers generous paid leave, wellbeing programs, and a supportive work environment.

Assistant - Accounting

Company: Expeditors

Location: Other US Location

Posted Feb 03, 2025

Expeditors is a global logistics company with a strong commitment to professionalism, leadership, and a friendly work environment. They offer customized solutions and seamless integrated information systems for international trade. The company is looking for a candidate with at least a Bachelor's degree and 1 year of related experience in AP/AR/GL processes. The role involves solving settlement problems, verifying and reconciling account payables, and assisting in monthly financial closing. Expeditors provides excellent benefits including a 13-month bonus, group medical insurance, and an employee stock purchase plan.

Account Manager, Influencer Marketing

Company: Edelman

Location: Other US Location

Posted Feb 03, 2025

Edelman is a global communications firm that values trust, diversity, and innovation. They are seeking a passionate and experienced Account Manager for their Influencer Marketing team. The ideal candidate should have a strong background in influencer marketing, excellent negotiation skills, and the ability to manage multiple projects simultaneously. Edelman offers a collaborative and innovative work environment, with a focus on continuous improvement and a commitment to improving society.

Operations Analyst

Company: FloQast

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a detail-oriented and proactive Operations Analyst to support EMEA and Global Sales and Customer Success teams. The role involves managing territories, streamlining processes, maintaining clean data, and delivering insights to drive growth. The successful candidate will work closely with leadership, collaborate with cross-functional stakeholders, and address global operational challenges. The role requires 2+ years of relevant experience, proficiency in Salesforce, strong analytical skills, excellent organizational skills, and the ability to work collaboratively across teams. The company offers a comprehensive benefits package, including paid annual leave, enhanced parental leave, life assurance, dental insurance, income protection, private healthcare, stock options, a pension plan, and discounts towards healthy lifestyle activities.

API Support Analyst

Company: HUB24 Limited

Location: Other US Location

Posted Feb 03, 2025

Class, a subsidiary of HUB24 Limited, is seeking an API Support Analyst to join their Solutions team. The role involves improving API onboarding and support processes, collaborating with customers and partners, and enhancing the developer documentation portal. The ideal candidate should have experience in IT support, API integration, and knowledge of OAuth, OpenID, Postman, and Swagger. The company values innovation, technology leadership, and inclusivity, offering a permanent position in their Sydney office.

Director Operational Finance

Company: Pricefx

Location: Other US Location

Posted Feb 03, 2025

Pricefx, a leading SaaS Pricing, Price Optimization & Management provider, is seeking a Senior Security Operations Engineer. The role involves defining and enforcing security-related requirements, driving strategic implementation and management of security tools and processes, and enhancing security monitoring. The company values flexibility, offering home office and remote work opportunities. It boasts outstanding customer reviews and is a genuinely international and diverse company. The successful candidate will also oversee financial reporting and analysis, internal controls and compliance, cash flow and treasury management, and financial strategy and performance. They will lead a high-performing finance team, ensuring effective collaboration with other departments. The ideal candidate will have a formally recognized accounting qualification, significant experience in financial management, and a proven track record of leading and managing teams.

Senior Site Reliability Engineer

Company: Morningstar

Location: Other US Location

Posted Feb 03, 2025

The EDP group at Morningstar is responsible for data production and innovation, transforming high-quality data, independent research, and technological expertise into well-designed data feeds and products. The role involves operations management, scalability, reliability, and automation to ensure timely data delivery. The candidate will adopt cutting-edge concepts like data lake, data analytics, distributed data calculation, continuous integration, and continuous deployment. They will also establish high standards of operational excellence, collaborate with diverse teams, and drive automation and innovation for proactive operations improvement.

Senior Solution Sales Executive, CRM - Retail

Company: ServiceNow

Location: Other US Location

Posted Feb 03, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Sales Executive to oversee market success of its CRM Workflows products. The role involves developing sales strategies, building relationships with C-suite personas, and collaborating with various teams to deliver demonstrations of ServiceNow's CRM Workflows products. The ideal candidate should have deep experience in solution sales, preferably within a CRM, Customer engagement, Customer Service Management, CPaaS, CCaaS, or SOM vendor, and have a strong understanding of the Retail Industry. The role requires regional travel up to 50% and fluency in English and German.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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