Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Credit Control Specialist

Company: Informa

Location: Other US Location

Posted Feb 02, 2025

Informa Global Support is a company that connects businesses and professionals with knowledge through cutting-edge research and specialist digital platforms. They are passionate about building for the future and offer opportunities for employees to grow and develop within the company. The role of a Credit Control Specialist involves collecting monies owing to Informa, maintaining customer relationships, and ensuring collection targets are met. The company values a welcoming culture, career development, and work-life balance, offering benefits such as flexible working, volunteering opportunities, and comprehensive health insurance.

Creative Content Strategist – Website Builds

Company: CoreBridge Solutions

Location: Other US Location

Posted Feb 02, 2025

CoreBridge Solutions, an innovative leader in business services, is seeking a Creative Content Strategist. The role involves developing content for concept-heavy website builds, collaborating with UX/UI design and development teams, and creating user-centered content strategies. Key responsibilities include developing content strategies, early involvement in concept and design phases, sales-driven content creation, and applying SEO best practices. The ideal candidate should have a Bachelor's degree in Digital Media, Communications, or Marketing, proven experience in concept-heavy content strategy, strong understanding of sales funnels and UX/UI principles, and proficiency with CMS platforms, SEO tools, and collaborative software. CoreBridge offers a flexible work environment, performance-related bonuses, professional development opportunities, and a stable 20-hour workweek.

Sales Development Representative

Company: BTSE

Location: Other US Location

Posted Feb 02, 2025

BTSE Group, a leading global fintech and blockchain company, is seeking ambitious, motivated professionals to join their B2C and B2B teams. The role involves prospecting at crypto events, understanding customer needs, building a book of business, and working closely with the technical team to create customized solutions. The ideal candidate is a native English speaker, comfortable working independently under pressure, and with an entrepreneurial mindset.

Sales Development Representative

Company: BTSE

Location: Other US Location

Posted Feb 02, 2025

BTSE Group, a leading global fintech and blockchain company, is seeking ambitious, motivated professionals to join their B2C and B2B teams. The role involves prospecting at crypto events, understanding customer needs, building a book of business, and working closely with the technical team to create customized solutions. The ideal candidate is native English fluent, hungry to grow, able to work independently under pressure, and comfortable with entrepreneurial tasks.

UI/UX DESIGNER (F/M/D)

Company: Ignitis Group

Location: Other US Location

Posted Feb 02, 2025

Ignitis, a renewable-focused integrated utility, is seeking a UI/UX Designer to join their Digital Team. The role involves redesigning and improving websites, apps, and self-service systems, creating innovative user-centered solutions, and collaborating with various teams to gather and evaluate user requirements. The company offers a mentorship-based culture, competitive compensation, and a package of additional benefits. Ignitis is committed to creating a 100% green and secure energy ecosystem for current and future generations.

Programmatic Campaign Analyst

Company: Smadex SLU

Location: Other US Location

Posted Feb 02, 2025

Smadex, a leading advertising technology company, is seeking a candidate with 2+ years of experience in programmatic User Acquisition campaigns. The role involves managing and monitoring campaign performance, supporting the APAC Commercial team, analyzing large data sets, and communicating insights. The candidate should have a business-oriented and analytical mindset, excellent Excel skills, and strong communication abilities in English. A Bachelor or Masters Degree in Business, Marketing, or Engineering is required. Working knowledge of SQL is a plus. The role is based in Manila, Philippines.

Product Manager

Company: Dr. Reddy’s Laboratories

Location: Other US Location

Posted Feb 02, 2025

Dr Reddys Laboratories Ltd is a leading multinational pharmaceutical company with a mission to accelerate access to affordable and innovative medicines. The company, founded in 1984, has grown to 24,000 employees across 66 countries. It aims to reach over 15 billion patients by 2030, focusing on sustainability, core business growth, and new bets. The company is currently seeking a Product Manager to develop and maintain long-term strategies for high-potential products, maximizing market share and profitability.

Fullstack Engineer

Company: Jones Software

Location: Other US Location

Posted Feb 02, 2025

Jones is a fast-growing startup offering a full-stack engineer position to build and shape the company's core product. The role involves working on the company's AIpowered SaaS solution, which has been successful in the real estate and construction industries. The ideal candidate should have 3+ years of frontend development experience, 2+ years in backend, and expertise in React JS. The company provides a dynamic, collaborative environment with remote work options and a focus on work-life balance.

Support Engineer

Company: ION Group

Location: Other US Location

Posted Feb 02, 2025

The text describes a job posting for a Service Specialist role. The role involves providing technical and functional support to customers, resolving inquiries, maintaining knowledge of supported software, and collaborating with other departments and third-party vendors. The ideal candidate should have a degree in Computer Science or related field, strong analytical skills, knowledge of Linux, SQL, and IT security, excellent communication skills in English and Spanish, and the ability to work shifts and weekends. The company, ION, is a global leader in financial technology, offering trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments.

Digital Strategist – Web Projects

Company: CoreBridge Solutions

Location: Other US Location

Posted Feb 02, 2025

CoreBridge Solutions, a leading marketing and web development agency, is seeking a Digital Strategist for Web Projects. The role involves strategic planning, project roadmap development, AI integration, and ensuring adherence to industry standards. The ideal candidate should have proven experience in digital strategy, expertise in strategic planning for web projects, and familiarity with AI tools. The company offers remote work flexibility, significant milestone bonuses, and opportunities for professional growth.

Principal Software Engineer (AI/ ML- Python, JAVA) (m/f/x)

Company: HERE

Location: Other US Location

Posted Feb 02, 2025

HERE Technologies is seeking a Principal Software Engineer with a Masters or PhD in Computer Science, AI, Machine Learning, or a related field. The candidate should have extensive experience in R&D roles with a focus on AI, machine learning, and natural language processing. They should be proficient in programming languages like Python, Java, or C++, and have hands-on experience with machine learning frameworks. The role involves leading innovative research and development, designing and optimizing system architecture, developing advanced algorithms, analyzing large datasets, collaborating with cross-functional teams, mentoring junior team members, and staying updated with the latest technological advancements. The company offers a competitive salary, flexible working hours, a great work-life balance, and opportunities to work with cutting-edge modern technologies.

Credit Control Specialist

Company: Informa

Location: Other US Location

Posted Feb 02, 2025

Informa Global Support is a company that connects businesses and professionals with knowledge through cutting-edge research and specialist digital platforms. They offer extensive reach and are the power behind brands like FAN EXPO, Omdia, and World of Concrete. Informa is passionate about building for the future and encourages employees to grow and develop within the company. The Credit Control Specialist role involves collecting monies owing to Informa, maintaining customer relationships, and ensuring collection targets are met. The role requires good knowledge of customer operations, strong problem-solving skills, and excellent communication abilities. Informa offers a supportive and enjoyable work environment with benefits like flexibility, a great community, career development opportunities, and comprehensive wellbeing support.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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