Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

VDI Engineer

Company: ShyftLabs

Location: Other US Location

Posted Feb 02, 2025

ShyftLabs, a growing data product company founded in early 2020, is seeking a VDI Engineer with extensive experience in managing Citrix virtual desktop environments, DaaS, and various virtualization technologies. The role involves managing Citrix environments, proactively working on solutions and optimization, supporting the VDI environment end-to-end, and managing business applications. The ideal candidate should have 5+ years of overall IT experience, 4+ years managing Citrix VDI solutions, and experience with Citrix ADCNetScaler, Citrix Workspace, and Storefront. The company offers a competitive salary, strong insurance package, and extensive learning and development resources.

Channel Account Manager

Company: Instructure

Location: Other US Location

Posted Feb 02, 2025

Instructure is seeking a Channel Account Manager for Brazil to align with Channel Partners, achieve quota attainment, and ensure exceptional customer experience. The role involves discovering and managing sales opportunities, providing forecasts, training partners, and coordinating events. The ideal candidate should have a strong understanding of the Educational Technology industry, proven success in building relationships, and excellent communication skills. Instructure values diversity and is an Equal Opportunity Employer.

Technicienne ou Technicien sénior en automatisation – Hybride

Company: CIMA+

Location: Other US Location

Posted Feb 02, 2025

CIMA+ is a 100% employee-owned firm that values collaboration and entrepreneurial spirit. They offer flexible work arrangements and numerous opportunities for learning and skill development. The company is currently seeking a skilled automation technician with experience in network architecture design. The role involves participating in automation projects, designing system plans and quotes, assisting with technology selection, programming PLCs, updating functional descriptions, and installing and servicing systems. The ideal candidate will have a college diploma in electrical engineering automation and control or a university degree in electrical production automation, with over 3 years of relevant experience. Fluency in French and English is required. CIMA+ is committed to ethical practices and equal employment opportunities.

City Manager

Company: Grab Holdings

Location: Other US Location

Posted Feb 02, 2025

Grab, Southeast Asia's leading superapp, is seeking a City Manager to build strategic relationships with high-profile merchants and increase revenue. The role involves managing a team, understanding market dynamics, engaging with merchants, using data-driven approaches, collaborating with various teams, and having a passion for the on-demand delivery space. The ideal candidate should have a bachelor's degree, 5+ years of experience in sales, business development, account management, or operations, and knowledge in business process management. Grab offers comprehensive benefits and is committed to building an inclusive and equitable workplace.

Customer Success Manager

Company: SafetyCulture

Location: Other US Location

Posted Feb 02, 2025

SafetyCulture is seeking a Customer Success Manager with 2+ years of experience in a customer-facing role. The role involves partnering with customers to understand their business objectives, driving product adoption, and advocating for customer requirements. The successful candidate will manage a portfolio of midmarket customers, collaborate with the sales team, and become a trusted advisor to key stakeholders. SafetyCulture offers a competitive salary, equity, a supportive company culture, and various benefits such as a paid parental leave program, continuous career development, and a pet-friendly office. The company is committed to building inclusive teams and has been recognized as a Best Place to Work in Australia, the US, and the UK.

Technical Integration Architect, Software Integration

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. The company is seeking an experienced Technical Integrator to lead complex, multidisciplinary projects, aligning technical teams and ensuring successful execution. The role requires strong collaboration, communication, and technical skills, with a competitive salary and flexible work hours offered.

Financial Accountant - Johannesburg

Company: CrossBoundary

Location: Other US Location

Posted Feb 02, 2025

CrossBoundary Group, a mission-driven investment and advisory firm, is seeking a full-time Financial Accountant for its Johannesburg, South Africa office. The ideal candidate will have 4+ years of relevant experience, a Bachelor's degree, and proficiency in Xero and Sage. Responsibilities include managing accounting records, ensuring compliance with regulations, preparing financial statements, and overseeing accounting operations. The firm offers a unique opportunity to work in challenging yet exciting markets, with a team that values curiosity, humility, integrity, and a drive for excellence.

Senior Account Manager

Company: BorgWarner

Location: Other US Location

Posted Feb 02, 2025

BorgWarner PowerDrive Systems is seeking a resilient, agile, and results-driven Senior Account Manager (SAM) to manage revenue and profitability of assigned accounts. The SAM will collaborate with various teams to create and implement strategies for maximizing profitability and securing new business growth. Key responsibilities include developing comprehensive customer strategies, articulating market share and profitability, deploying pricing strategies, and overseeing sales and commercial management for customer programs. The ideal candidate should have a Bachelor's Degree in business or technical field, 8+ years of automotive industry experience, and minimum 4 years of sales experience. The role requires an ambassador of the BorgWarner operating model and Belief Behaviors, with a focus on providing a positive customer experience.

Shop Technician - Entry Position

Company: California Closets BC

Location: Other US Location

Posted Feb 02, 2025

California Closets British Columbia is hiring for a Shop Technician position in Burnaby. The role involves working in Quality Control, Material Sorting, CNC Workstations, Accessories, and Assembly. The Shop Technician will set up and maintain multiple workstations, perform regular maintenance tasks, use precision measuring instruments, demonstrate knowledge of building materials, read and interpret shop drawings, ensure attention to detail and safety, and perform material handling tasks. The company offers competitive wages and benefits, and values skill development, problem-solving, and English proficiency. Physical fitness is required as the role may involve lifting up to 50 pounds.

Site Reliability Engineer, Cloud Platform

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are utilizing their ADAS technology, Arene OS, Toyota Woven City, and Woven Capital to enhance safety, connectivity, and wellbeing. The Enterprise Technology SRE team is seeking an SRE engineer with software engineering, DevOps, and cloud engineering experience. The role involves developing software systems, on-call responsibilities, providing reliability guidance, establishing SRE best practices, and enhancing team efficiency. The minimum qualifications include a degree in Computer Science or related field, 4+ years of experience in Go or Python, expertise in public cloud technologies, and proficiency in production oncall troubleshooting.

Project Manager, Robotics

Company: stow Group

Location: Other US Location

Posted Feb 02, 2025

Movu, a company with a 40-year history and 10 manufacturing facilities, is seeking a Project Manager for its US office in Romeoville, IL. The role involves leading projects for automated storage solutions, collaborating with integrators, and managing budgets. The ideal candidate should have 5+ years of experience in project management, preferably in custom warehouse systems. PMP certification and SAP knowledge are beneficial. The role requires travel throughout North America and occasional trips to Belgium. Movu offers competitive benefits including health insurance, PTO, and opportunities for career development.

Backend, Engineer, Energy Aggregation System

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. They are seeking engineers with experience in developing city-level energy aggregation systems for Woven City. The role involves requirement definition, system architecture design, and working with cross-functional teams. The company offers a competitive salary, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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