Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Senior Fullstack Engineer

Company: Jones Software

Location: Other US Location

Posted Feb 02, 2025

Jones is a fast-growing startup offering a Senior Fullstack Engineer position. The company is building a compliance network for the built world, using AI-powered SaaS solutions. They have experienced significant growth and are looking for an experienced engineer with at least 5 years in frontend development and 2 years in backend. The role involves leading the technical direction of the biggest squad, working on the company's core product, and ensuring high-quality results. The company offers a dynamic, fast-paced environment with remote work options and a focus on work-life balance.

Senior CRM Marketing Specialist

Company: Emma – The Sleep Company

Location: Other US Location

Posted Feb 02, 2025

Emma, the world's largest D2C sleep brand, is seeking a highly ambitious and analytical CRM professional to join their team. The role involves strategic evaluation and optimization of Customer Lifecycle Management, generating insights, designing and managing CRM programs, running AB tests, and kickstarting cross-team projects. The ideal candidate should have a degree in Business Administration, Marketing, or Economics, with 5-8 years of relevant CRM experience. They should be hypothesis-driven, reliable, and open to familiarizing themselves with a complex subject area. Emma offers an innovative environment, career growth opportunities, and a collaborative culture.

Senior Finance Master Data Manager (m/f/d)

Company: SCAYLE Commerce Engine

Location: Other US Location

Posted Feb 02, 2025

ABOUT YOU, a rapidly growing eCommerce company in Europe, is seeking a Senior Finance Master Data Manager. The role involves master data governance, data management, stakeholder collaboration, process optimization, and issue resolution. The ideal candidate should have a degree in information systems, business informatics, business administration, or a similar field, with proven experience in master data management, data governance, and strong knowledge of database management, SQL, and data analytics tools. Familiarity with ERP systems and data management tools is advantageous. The company offers a range of benefits including hybrid working, fresh fruit, sports courses, free access to codetalks, exclusive employee discounts, free drinks, language courses, company parties, relocation assistance, mobility subsidy, state-of-the-art technology, central location, flexible working hours, professional training, and a dog-friendly office. ABOUT YOU emphasizes creating an inclusive environment, valuing diversity, and promoting physical and mental health.

Senior Business Development Manager for Hydrogen Solutions

Company: Delta Electronics Americas

Location: Other US Location

Posted Feb 02, 2025

Delta Group, established in 1995, is seeking an experienced Head of Sales for Hydrogen Solutions to lead sales strategy and drive revenue growth. The role involves developing sales plans, building client relationships, negotiating contracts, and leading a sales team. The ideal candidate should have a degree in business or engineering, 15+ years of sales experience, deep knowledge of the hydrogen energy market, and strong leadership skills.

Customer Support Specialist

Company: Juro

Location: Other US Location

Posted Feb 02, 2025

Juro is seeking a Senior Customer Support Specialist to join their team. The role involves providing excellent support, being a trusted advisor, and identifying opportunities to improve Juro's products and services. The ideal candidate has 12-18 months of experience in a dedicated support role, has worked with targets, and ideally has experience in a high-growth B2B SaaS company. Juro is committed to building a diverse team and offers a choice-first work approach. The company's mission is to help the world agree faster by making legal contracts frictionless, collaborative, and accessible.

KYC Analyst

Company: PalmPay

Location: Other US Location

Posted Feb 02, 2025

PalmPay, a digital payments and financial services provider, has made significant strides since its launch in August 2019, serving over 1 million users. The company, licensed by the Central Bank of Nigeria, has raised over $40m USD from investors like Transsion Holdings. PalmPay's app is preinstalled on new INFINIX and TECNO smartphones in Nigeria. The company is seeking a KYC Analyst with proven experience in compliance, strong analytical skills, and IT proficiency to oversee client onboarding, risk categorization, and adhere to regulatory standards.

Creative Project Manager

Company: Jellyfish (jellyfish.com)

Location: Other US Location

Posted Feb 02, 2025

Jellyfish, a global digital marketing agency, is hiring an Integrated Producer to manage complex multidisciplinary projects, primarily in the social space. The role involves end-to-end production oversight, strategic project management, production support, resource coordination, and client collaboration. The ideal candidate should have proven experience in managing high-profile projects, strong financial acumen, exceptional organizational skills, and proficiency with project management tools. Jellyfish offers a supportive work environment with benefits including a loyalty salary increase, healthcare plans, custom work environment, career growth opportunities, and family support.

Area Pre-Sales Engineer

Company: Ajax Systems

Location: Other US Location

Posted Feb 02, 2025

Ajax Systems is a globally recognized technological company and Europe's largest security system manufacturer. The company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. With a product portfolio of 180 wireless and wired devices, Ajax protects over 35 million users in 187 countries. The company has sales representatives worldwide and employs 4100 specialists. Ajax's software and hardware have revolutionized security systems, earning recognition at major exhibitions and prestigious awards. The company operates three factories in Ukraine and Turkey, adhering to environmental standards and RoHS requirements. Ajax's mission is to create the best security and automation devices, born out of resilience and strength. The company seeks a technically proficient business development manager to assist in customer meetings, conduct technical seminars, and promote product solutions.

Digital marketing project manager | Senior

Company: Nord Security

Location: Other US Location

Posted Feb 02, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a digital marketing professional with 4+ years of experience. The role involves working cross-functionally with stakeholders, managing projects, and providing leadership. The company offers a competitive salary, access to their products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional vacation days, flexible working time, and more. Nord Security's products include NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.

Data Product Lead - Manufacturing and Supply Chain

Company: Takeda

Location: Other US Location

Posted Feb 02, 2025

Takeda is inviting candidates to join their digital transformation journey in Bengaluru, India. The Manufacturing and Supply Chain Data Product Lead role involves managing the data strategy for end-to-end supply chain operations, designing and building data products, and ensuring actionable insights for business value. The role requires in-depth technical knowledge of manufacturing processes, pharmaceutical production, and regulatory requirements. Takeda is committed to creating an inclusive and collaborative workplace, offering competitive compensation, flexible work environment, comprehensive healthcare insurance, and various learning platforms.

Micro SME Sales Consultant

Company: Sprout Solutions

Location: Other US Location

Posted Feb 02, 2025

The Micro SME Sales Consultant role involves driving business growth by selling products or services, managing a sales pipeline, conducting product demonstrations, and maintaining customer records. The ideal candidate should have a Bachelor's degree in Marketing or Business Administration, at least 3 years of SaaS sales experience, and a proven track record in B2B sales. They should be technology savvy, have excellent interpersonal skills, and possess a strong work ethic.

Client Partner

Company: Brillio

Location: Other US Location

Posted Feb 02, 2025

Brillio is a rapidly growing digital technology service provider, recognized for its world-class professionals and commitment to client satisfaction. The Client Partner position in the UK is a key role within the Customer Success team, responsible for driving sales, business development strategies, and executive relationships. The role involves establishing and managing client relationships, positioning Brillio as a strategic IT partner, and delivering superior customer experience and revenue growth. The ideal candidate should have a proven track record in delivering growth with cross-vertical services clients, experience in serving payments/fintech companies, and a farmermining approach with excellent communication and facilitation skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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