Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Esports Content Editor

Company: Catena Media

Location: Other US Location

Posted Feb 02, 2025

The Esports Content Editor is a skilled professional responsible for overseeing content updates across multiple brands, writing and editing engaging content, and adhering to SEO best practices. The role requires a deep understanding of the Esports industry, strong communication skills, and the ability to work under tight deadlines. Experience in the gaming industry and proficiency in WordPress are preferred.

Business Consultant - Visual Boards

Company: Centric Software

Location: Other US Location

Posted Feb 02, 2025

Centric Software, a leading company in the software industry, is seeking a Business Consultant Visual Boards for the Fashion Luxury and Retail markets in Europe. The role involves developing detailed implementation and communication plans, collecting client information, formulating recommendations, maintaining quality standards, collaborating with the Innovation team, coaching others, and managing multiple projects. The ideal candidate should have a degree in a computing-related discipline, experience in garment and fashion companies, several years of software implementation or design experience, strong expertise in business process mapping, fascination for innovative developments, consulting background, customer-facing skills, Agile deployment methodology experience, domain knowledge in apparel, footwear, fashion retail, manufacturing, foot and beverage, or beauty, excellent organizational skills, self-motivation, ability to work independently, and proficiency in English. The role offers a competitive salary, remote work opportunities, varied and challenging work, and a new hire training program.

Senior Customer Solutions Engineer, ANZ

Company: Cloudflare

Location: Other US Location

Posted Feb 02, 2025

The role of a Customer Solutions Engineer (CSE) at Cloudflare involves being a trusted technical advisor for enterprise customers, ensuring they understand and utilize the Cloudflare platform effectively. The CSE will work closely with the Customer Success Manager and other teams to deliver onboarding, provide technical guidance, and identify opportunities for customer expansion. The ideal candidate should have a deep understanding of internet protocols, security aspects, and performance optimization, with a minimum of 5 years of technical experience. The role requires 20-50% travel for meetings, conferences, and team collaboration.

Strategic Enterprise Account Executive (Italian Market)

Company: Sitetracker

Location: Other US Location

Posted Feb 02, 2025

Sitetracker, a global leader in deployment operations management software, is expanding its sales team. The company, recognized as a top workplace, offers a sales-first culture, effective organizational support, and world-class tools. The ideal candidate should have Italian proficiency, experience in selling SaaS software and professional services, and a track record of closing enterprise-level deals. Within 60 days, the candidate will become Sitetracker certified, understand business objectives, and start establishing a pipeline. Within 180 days, they will execute the Sitetracker sales process and engage with customers. Within a year, they will meet sales goals and contribute to best practices.

IBM Watson Architect - R01545201

Company: Brillio

Location: Other US Location

Posted Feb 02, 2025

Brillio is a rapidly growing digital technology service provider, recognized for its world-class professionals and commitment to client satisfaction. The company is renowned for integrating cutting-edge digital and design thinking skills. Brillio consistently attracts top talent due to its focus on contemporary technologies and exclusive digital projects. The company's relentless commitment to providing an exceptional experience to its employees has earned it the Great Place to Work® certification year after year. The job posting for an Architect requires proven experience in chatbot technologies and AI, with a strong understanding of IBM Watson ecosystem and conversational design principles.

Associate Principal: Business Technology

Company: ZS

Location: Other US Location

Posted Feb 02, 2025

ZS is a management consulting and technology firm that values its people, fostering a collaborative environment for life-changing solutions. They seek a senior Technology advisory leader with 12+ years of experience in data analytics, cloud technologies, and enterprise information management. The ideal candidate will lead large-scale client engagements, drive high-quality work products, and mentor junior consultants. ZS offers a comprehensive rewards package, flexible work arrangements, and a commitment to diversity and inclusion.

Community Coordinator

Company: Mom's Meals

Location: Other US Location

Posted Feb 02, 2025

Moms Meals is seeking a community health worker with 2 years of experience to drive an increase in Medically Tailored Meals (MTM) referrals in California and Oregon. The ideal candidate will have a passion for ensuring beneficiaries are aware of and able to access available services that can improve their lives. Responsibilities include outreach to referring groups, creating and maintaining a target organization contact list, offering onsite or virtual inservices, and engaging in community-based events. The position requires excellent communication skills, experience with Microsoft Office suite, and a willingness to travel regionally. The successful candidate will build strong relationships with various healthcare providers and organizations. The position is based in Northern California or Portland, Oregon, and offers a company car and a salary range of $60,000 to $80,312.

Account Manager- Manufacturing

Company: Grainger

Location: Other US Location

Posted Feb 02, 2025

Grainger, a leading industrial distributor, is seeking passionate individuals to join their team as Account Managers. The role involves producing positive sales growth for a specific geography or vertical market, with an average of 2025 current accounts and an annual revenue of $3M to $35M. The position offers a base pay compensation range of $561,000 to $935,000, eligible for a variable commission incentive program. The company is committed to fostering an engaging culture, providing comprehensive benefits, and promoting equal employment opportunities.

Project Manager (00393)

Company: PMA Consultants

Location: Other US Location

Posted Feb 02, 2025

PMA is hiring a Project Manager for managing construction projects in New Jersey. The role involves overseeing project lifecycles, ensuring compliance, and managing project teams. Qualifications include a degree in engineering or construction management, 10+ years of experience, strong leadership skills, and proficiency in MS Excel, PowerPoint, and Primavera P6. PMA values employee wellbeing, diversity, and career development, offering competitive pay and benefits.

Dealer Development Manager (NY/NJ area)

Company: Protective Life

Location: Other US Location

Posted Feb 02, 2025

The text describes a job opportunity for a Dealer Development Manager in the NYNJ area, responsible for providing finance and insurance services for a network of dealerships. The role involves developing and executing strategies to increase production, building relationships with key personnel, and leveraging CRM to track sales leads and customer interactions. The company offers comprehensive benefits, including health, dental, vision insurance, mental health benefits, paid time off, and a pension plan. The company is committed to diversity and inclusion, aiming to create an equitable environment for all employees.

Client Director - (Oracle Fusion Expert)

Company: Sutherland

Location: Other US Location

Posted Feb 02, 2025

Sutherland is looking for a creative and self-motivated individual to join as a Client Director Manufacturing Vertical. The role involves driving digital transformation, managing customer relationships, and providing advisory services. The candidate should have a Bachelor's degree in Business or related field, proven experience in customer engagement and project management, and strong skills in Oracle Fusion applications. The position offers a chance to work with diverse teams and fast-track growth opportunities.

Account Executive

Company: Magnet Forensics

Location: Other US Location

Posted Feb 02, 2025

Magnet Forensics, a global leader in digital investigative software, is seeking an experienced Enterprise Account Executive for the Digital Forensics market in Dubai. The ideal candidate will have a proven track record in expanding accounts and acquiring new logos, with deep expertise in MEDDPIC sales methodology. The role involves driving revenue growth, collaborating with the marketing team, and building strong relationships with key customers and partners. The company values care, ownership, dedication, and evolution, and is committed to continuous learning and diversity.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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